City center 1.00 km Airport 22.09 km
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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
9.7

4 Evaluations

1/26 Hotel Puerto Palace (Puerto de la Cruz)
2/26 Hotel Puerto Palace (Puerto de la Cruz)
3/26 Hotel Puerto Palace (Puerto de la Cruz)
4/26 Hotel Puerto Palace (Puerto de la Cruz)
5/26 Hotel Puerto Palace (Puerto de la Cruz)
6/26 Hotel Puerto Palace (Puerto de la Cruz)
7/26 Hotel Puerto Palace (Puerto de la Cruz)
8/26 Hotel Puerto Palace (Puerto de la Cruz)
9/26 Hotel Puerto Palace (Puerto de la Cruz)
10/26 Hotel Puerto Palace (Puerto de la Cruz)
11/26 Hotel Puerto Palace (Puerto de la Cruz)
12/26 Hotel Puerto Palace (Puerto de la Cruz)
13/26 Hotel Puerto Palace (Puerto de la Cruz)
14/26 Hotel Puerto Palace (Puerto de la Cruz)
15/26 Hotel Puerto Palace (Puerto de la Cruz)
16/26 Hotel Puerto Palace (Puerto de la Cruz)
17/26 Hotel Puerto Palace (Puerto de la Cruz)
18/26 Hotel Puerto Palace (Puerto de la Cruz)
19/26 Hotel Puerto Palace (Puerto de la Cruz)
20/26 Hotel Puerto Palace (Puerto de la Cruz)
21/26 Hotel Puerto Palace (Puerto de la Cruz)
22/26 Hotel Puerto Palace (Puerto de la Cruz)
23/26 Hotel Puerto Palace (Puerto de la Cruz)
24/26 Hotel Puerto Palace (Puerto de la Cruz)
25/26 Hotel Puerto Palace (Puerto de la Cruz)
26/26 Hotel Puerto Palace (Puerto de la Cruz)
23.03 - 24.03Rooms:1 - Guests:1

Your HRS offer

Your travel dates
  • Arrival: 23.03.2023
  • Depature: 24.03.2023
  • Duration: 1
  • Traveller: 1
  • Rooms:
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Free for HRS guests:

  • Fruit bowl
  • Free garage in or directly by hotel
  • WiFi in room

Important information

Style of hotel and ambience

The holiday resort Puerto Palace on Tenerife includes cosily furnished and spacious rooms. Each accommodation offers a terrace with view of the sea or the mountains. Sports grounds as well as a daily animation programme guarantee an exciting stay. At the pool or lobby bar, guests of the Puerto Palace can relax with cool drinks. A Jacuzzi and a children’s pool are available as well.

Reception open
During the week
Reception manned 24 hours a day

At weekends
Reception manned 24 hours a day

Check-In : 16:00
Check-Out : 12:00

Accepted payment methods

The following credit cards are accepted by Hotel Puerto Palace (Puerto de la Cruz):

Diners Club Visa Eurocard/MasterCard American Express

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park Fee per 24 hours 0 EUR
  • Garage in the hotel Fee per 24 hours 0 EUR
  • Restaurant(s) 2
  • Hotel bar
  • Garden/park
  • Garden terrace
  • Outdoor swimming pool open from 09:00.00 until 21:00.00
  • Fitness room
  • Sun umbrellas Fee 0 EUR
  • Canvas chairs at the beach Fee 0 EUR
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Security guards
  • Vegetarian food available

Room facilities

  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 5
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Centrally controlled air conditioning
  • Temperature controls
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Emergency information
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Air conditioning in public areas
  • Express check-out
  • Porter service
  • Car rental
  • Laundry service
  • Fruit bowl
  • Free garage in or directly by hotel
  • WLAN in room
  • Animated activities for guests
  • Store/mini supermarket

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Hotel Puerto Palace (Puerto de la Cruz)

Location and distance

City center : 1.00 km - Puerto de La Cruz

Airport : 22.09 km - Tenerife Norte Airport (TFN)

Location of the hotel

On the outskirts of the charming holiday resort Puerto de la Cruz on Tenerife, the hotel Puerto Palace is located. The city centre can be reached within ten minutes on foot.

Frequently asked questions about Hotel Puerto Palace (Puerto de la Cruz)

Does Hotel Puerto Palace offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Puerto Palace guests.
Does Hotel Puerto Palace offer parking spaces for guests?
Guests of the Hotel Puerto Palace can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 0 EUR
  • Garage in the hotel Fee per 24 hours 0 EUR
  • Free garage in or directly by hotel
Can I have breakfast in Hotel Puerto Palace?
Unfortunately the Hotel Puerto Palace does not offer breakfast for guests.
What is the average rating of Hotel Puerto Palace?
Hotel Puerto Palace was rated 9.7 by 4 guests on average.
Which service in the Hotel Puerto Palace is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.
What percentage of the guests recommend the Hotel Puerto Palace?
100 % of HRS guests recommend the Hotel Puerto Palace for their next stay.
At what time can you check in at the Hotel Puerto Palace at the earliest?
Check-in is possible from 16:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest airport?
The nearest airport is 22.1 km from the hotel.
What are the advantages of booking the Hotel Puerto Palace via HRS?
HRS customers receive the following benefits when they book the Hotel Puerto Palace:
  • Fruit bowl
  • Free garage in or directly by hotel
  • WLAN in room
.
Is there a restaurant in the Hotel Puerto Palace?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Puerto Palace belongs to the barrier-free hotels in Puerto de la Cruz.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Puerto Palace are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Puerto Palace free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Puerto Palace the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Puerto Palace?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Evaluations

9.7

4 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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