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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
City center 0.37 km Train station 0.80 km Airport 65.82 km
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Your HRS offer

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • WLAN in room

   

Important information

Style of hotel and ambience

Housed in a Regency style building from 1838, the Mercure Cheltenham Queen's heartily welcomes you. The rooms are all tastefully furnished and individually decorated in warm colours. Multifunctional rooms for up to 100 people are at your disposal and the experienced staff in the restaurant serves a variety of international delights in the restaurant.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Restaurant(s) 1
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Fax connection
  • Iron + ironing board
  • Make-up mirror
  • Hairdryer
  • Bathrobes
  • Emergency information
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Express check-out
  • Porter service
  • Laundry service
  • WLAN in room

Hotel data

Hotel built in 1838, Last complete renovation 2015, Number of floors 4, Total number of rooms 84, Rooms with connecting door 4, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel, No-smoking room 79, Family rooms available 2,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 12:00

Free for HRS guests:
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Queens Hotel Cheltenham - MGallery:

Diners Club Visa Eurocard/MasterCard American Express

Queens Hotel Cheltenham - MGallery

Location and distance

Google Map

City center

0.37 km
Cheltenham

Airport

65.82 km
Birmingham International Airport (BHX)

Train station

0.80 km
CHELTENHAM

Location of the hotel

Situated close to the Imperial Gardens, this hotel enjoys a prime location. Within 3.5 kilometres, you can arrive at the Cheltenham Racecourse and the town features numerous listed buildings in Regency style. From the train station Cheltenham Spa (2 km) you can reach central London within 2 hours.

Frequently asked questions about Queens Hotel Cheltenham - MGallery

Does Queens Hotel Cheltenham - MGallery offer free WLAN in the room?
Free WLAN in the room is available to all Queens Hotel Cheltenham - MGallery guests.
Does Queens Hotel Cheltenham - MGallery offer parking spaces for guests?
Guests of the Queens Hotel Cheltenham - MGallery can use the following parking options.
  • Hotel-owned car park
Can I have breakfast in Queens Hotel Cheltenham - MGallery?
Unfortunately the Queens Hotel Cheltenham - MGallery does not offer breakfast for guests.
At what time can you check in at the Queens Hotel Cheltenham - MGallery at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 0.8 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 65.8 km from the hotel.
What are the advantages of booking the Queens Hotel Cheltenham - MGallery via HRS?
HRS customers receive the following benefits when they book the Queens Hotel Cheltenham - MGallery:
  • WLAN in room
.
Is there a restaurant in the Queens Hotel Cheltenham - MGallery?
The hotel has its own restaurant.
Is the hotel barrier-free?
Queens Hotel Cheltenham - MGallery belongs to the barrier-free hotels in Cheltenham.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Queens Hotel Cheltenham - MGallery do not have their own air conditioning.
Is it possible to cancel my booking at the Queens Hotel Cheltenham - MGallery free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Queens Hotel Cheltenham - MGallery the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Queens Hotel Cheltenham - MGallery?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..