Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
Resort Hotel Alex
Bodmenstrasse 12, 3920 Zermatt - (Wallis)
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City center 0.8 km Train station 0.18 km Airport 87.69 km
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Your HRS Offer

Dbl. from €454.75

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • Use of sun lounger during your stay
  • Free use of the sauna
  • Personal shuttle service from next railway station
  • Personal shuttle service to next railway station
  • WLAN in room

   

Important information

Style of hotel and ambience

The Hotel Alex combines traditional style with modern elements and grants its guests an unforgettable stay. Sleep well in one of the elaborately decorated rooms and profit from the free Wi-Fi access. The next day, you can pay a soothing visit to the wellness area and try the delicious dishes in the restaurant.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 CHF
  • Restaurant(s) 2 open from 12:00.00 until 14:00.00 and from 19:00 until 21:30.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Sunbathing lawn
  • Children's playground
  • Indoor pool open from 07:00.00 until 20:00.00
  • Sauna
  • Solarium Fee 15 CHF
  • Turkish bath
  • Whirlpool
  • Fitness room
  • Health and beauty center open from 16:00.00 until 20:00.00
  • Beauty parlor open from 16:00.00 until 20:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 CHF
  • Mobile phone reception
  • Fitness centre
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Senior Comfort suitable communal rooms
  • Seating with armrests in reception area
  • Interior lighting in public areas with motion sensors
  • Within walking distance of public transport max. 500m
  • Background music not louder than 40 db
  • Senior Comfort suitable food service
  • Various main meals available for half or full board
  • All meals also available as small portions (reduced price)
  • Easy-to-read menu (font at least Arial 12)
  • Table service
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 CHF Provider Swisscom
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Voicemail
  • ISDN connection in 84 rooms
  • Room safe
  • Ironing machine for pants in 84 rooms
  • Windows for opening
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access
  • TV with international news channel
  • Senior Comfort suitable room incl. bath
  • Separate reading light for bed
  • Sound-absorbent doors
  • Separate luggage storage space
  • Separate coat rack
  • Spacious wardrobe (linen shelf, hanging options)
  • Bed at least 50 cm high
  • Bed at least 100 cm wide (single bed), at least 180 cm (double bed)
  • Hooks for bath robes in bathroom
  • Generous storage space in the bathroom
  • Complimentary slippers provided in room

In-house services

  • Large dogs permitted Fee per day 0 CHF
  • Pets permitted Fee per day 0 CHF
  • Hotel safe
  • Safety deposit boxes at reception
  • Meets ISO 14001 environmental management standard
  • Changing mat for babies
  • Baby monitor available
  • DVD/video rental
  • Classic concierge service
  • Porter service
  • Free daily newspapers
  • Shuttle service to the central station Fee 0 CHF
  • Business center
  • Secretarial services
  • Car rental
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • Use of sun lounger during your stay
  • Free use of the sauna
  • Personal shuttle service from next railway station
  • Personal shuttle service to next railway station
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 3 day(s)
  • Storeroom for skiing equipment
  • Childcare from age # Hourly rate 25 CHF
  • Babysitter Hourly rate 25 CHF
  • Chemist and doctor can be contacted via reception
  • Various daily newspapers available
  • Excursion offers, e.g. for day trips or other excursions which can be run either unescorted or for groups
  • Information material about the hotel, region and local events
  • Adaptor for Chinese/US plugs

Hotel data

Hotel built in 1960, Last complete renovation 2012, Number of floors 5, Total number of rooms 84, Number of single rooms 7, Number of double rooms 34, of which have 2 separate beds 15, of which have a double bed 5, of which are suitable as three-bed rooms 27, of which are suitable as four-bed rooms 16, Rooms with connecting door 10, Number of suites (separate rooms) 15, Number of junior suites 18, Hotel open all year round, Reception manned from 06:00 to 23:00, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 60, Number of business rooms 15, Hotel, Boutique hotel, Trade fair/conference hotel, Suite hotel, Sport/leisure hotel, Holiday hotel, Tennis hotel, Health and beauty hotel, Certified Spa Hotel, family-run hotel, child-friendly hotel, Family hotel, Cycling/biker hotel, Hiking hotel, Winter sports hotel, No-smoking hotel, Gay and lesbian-friendly hotel, Certified Ski Alpine Hotel, Certified Ski Nordic Hotel, No-smoking room 84, DEHOGA Rating 4 DEHOGA Rating valid until 2020-03-01,

Reception open



Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 11:00

Free for HRS guests:

  • Use of an Internet terminal at the hotel
  • Use of sun lounger during your stay
  • Free use of the sauna
  • Personal shuttle service from next railway station
  • Personal shuttle service to next railway station
  • WLAN in room

Accepted payment methods

The following credit cards are accepted by Resort Hotel Alex:

 Visa  Eurocard/MasterCard  American Express  Japan Credit Bureau (JCB Intl.)  Electronic cash  Travelers' checks  Billing to corporate account possible

Resort Hotel Alex

Location and distance

Google Map

City center

0.8 km
Zermatt

Airport

87.69 km
Malpensa International Airport (MXP)

Train station

0.18 km
Zermatt - Bahnhof

Highway

0 km

Location of the hotel

Due to its high altitude, the area around Zermatt is ideal for going skiing throughout the year. From the centrally located hotel, you can reach the Matterhorn Museum in less than 10 minutes by foot. The nearby railway station connects with Viege (37 km) and Sion (80 km).