Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

83 Evaluations

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City center 0.43 km Train station 0.31 km Airport 50.77 km
1/12 Bergström Hotel Lüneburg
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12/12 Bergström Hotel Lüneburg

Your HRS offer

Dbl. from €93.50

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • 1 mini bar refill
  • WLAN in room
  • Pay TV


Important information

Style of hotel and ambience

This elegant hotel stretches over several historic buildings in and around the Old Harbour. The stylishly furnished rooms may be in an old watermill, water tower, or warehouse. The various hotel restaurants serve numerous regional and international specialities.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 19,00 EUR
  • Car park is directly by hotel
  • Secure parking
  • Garage in the hotel Fee per 24 hours 19,00 EUR
  • Restaurant(s) 3 open from 06:30.00 until 00:00.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden terrace
  • Indoor pool open from 08:00.00 until 22:00.00
  • Sauna Fee 0,00 EUR
  • Solarium Fee 0,00 EUR
  • Turkish bath Hourly rate 0,00 EUR
  • Fitness room
  • Health and beauty center open from 08:00.00 until 22:00.00
  • Beauty parlor open from 09:00.00 until 20:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • Mobile phone reception
  • Fitness centre
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Parking area equipped with lights
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Provider Telekom
  • Cable TV
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone on the desk
  • ISDN connection
  • Analogue modem connection in 131 rooms
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 131 rooms
  • Iron + ironing board in 131 rooms
  • Temperature controls in 131 rooms
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Bathrobes
  • Emergency information
  • Plan of emergency exits

In-house services

  • Large dogs permitted
  • Pets permitted
  • Hotel safe
  • Changing mat for babies
  • Baby monitor available
  • Gift vouchers available for Übernachtung/Frühstücksbrunch
  • Express check-out
  • Porter service Cost per item 0,00 EUR
  • Free daily newspapers
  • Car rental
  • Sightseeing tours
  • Laundry service
  • 1 mini bar refill
  • WLAN in room
  • Pay TV
  • Towels changed every 2 day(s)
  • Beddings changed every 2 day(s)

Hotel data

Hotel built in 1988, Last partial renovation 2011, Total number of rooms 131, Number of single rooms 12, Number of double rooms 119, of which have 2 separate beds 2, of which have a double bed 0, of which are suitable as three-bed rooms 25, of which are suitable as four-bed rooms 25, Rooms with connecting door 14, Number of junior suites 15, Number of rooms with air conditioning 131, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Sport/leisure hotel, Holiday hotel, Ayurveda treatment, No-smoking hotel, VARTA certified business hotel 16853, VDR certified business hotel, VDR certified conference hotel, No-smoking room 131, Family rooms available 36, Extra-long (over 2m) beds in 125 rooms, DEHOGA Rating 4 DEHOGA Rating valid until 2020-07-11,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 15:00
Check-Out : 12:00

Free for HRS guests:
  • 1 mini bar refill
  • WLAN in room
  • Pay TV
Accepted payment methods

The following credit cards are accepted by Bergström Hotel Lüneburg:

 Visa  Eurocard/MasterCard  American Express  Electronic cash  Billing to corporate account possible

Bergström Hotel Lüneburg

Location and distance

Google Map

City center

0.43 km


50.77 km
Hamburg Airport (HAM)

Train station

0.31 km
Lüneburg Bahnhof


0.00 km
A250 - Lüneburg-Nord

Location of the hotel

In its beautiful location by the river Ilmenau, in Lüneberg’s picturesque Waterside Quarter, the Bergström Hotel Lüneburg promises an unforgettable stay. Cross the bridge to reach the historic Old Town, with its delightful redbrick gabled houses. Be sure to see the medieval Town Hall and the Gothic St. John’s Church.

Frequently asked questions about Bergström Hotel Lüneburg

Does Bergström Hotel Lüneburg offer free WLAN in the room?
Free WLAN in the room is available to all Bergström Hotel Lüneburg guests.
Does Bergström Hotel Lüneburg offer parking spaces for guests?
Guests of the Bergström Hotel Lüneburg can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 19,00 EUR
  • Secure parking
  • Garage in the hotel Fee per 24 hours 19,00 EUR
Can I have breakfast in Bergström Hotel Lüneburg?
Yes, in the Bergström Hotel Lüneburg you can enjoy the breakfast offer from 6:30 clock to 10:30 clock.
What is the average rating of Bergström Hotel Lüneburg?
Bergström Hotel Lüneburg was rated 8.3 by 83 guests on average.
Which service in the Bergström Hotel Lüneburg is particularly well rated?
Friendliness of the staff, Atmosphere at the hotel and Sleep comfort were rated particularly well.
What percentage of the guests recommend the Bergström Hotel Lüneburg?
84.3 % of HRS guests recommend the Bergström Hotel Lüneburg for their next stay.
At what time can you check in at the Bergström Hotel Lüneburg at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 0.3 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 50.8 km from the hotel.
What are the advantages of booking the Bergström Hotel Lüneburg via HRS?
HRS customers receive the following benefits when they book the Bergström Hotel Lüneburg:
  • 1 mini bar refill
  • WLAN in room
  • Pay TV
Is there a restaurant in the Bergström Hotel Lüneburg?
The hotel has its own restaurant.
Is the hotel barrier-free?
Bergström Hotel Lüneburg is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Bergström Hotel Lüneburg do not have their own air conditioning.
Is it possible to cancel my booking at the Bergström Hotel Lüneburg free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Bergström Hotel Lüneburg the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Bergström Hotel Lüneburg?
You can pay at the hotel with the following means of payment:
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..



83 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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