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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
8.8

3 Evaluations

Show all reviews

City center 1.47 km Train station 3.12 km Airport 44.56 km
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Your HRS offer

Dbl. from €163.61

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • 1 bottle of mineral water

   

Important information

Style of hotel and ambience

The Shangri-La Hotel Kuala Lumpur is characterized by elegance and exclusivity. Its spacious accommodations are designed in warm colours and feature neat marble bathrooms. Indulge in excellent Cantonese cuisine at Shang Palace restaurant or in Japanese delights at Zipangu. Further highlights are the outdoor pool with a sun terrace and the fitness suite.

Service & facilities

  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Marked disabled parking space
  • Garage in the hotel
  • Executive/business floor
  • Restaurant(s) 8
  • Hotel bar
  • Café/bistro
  • Garden terrace
  • Outdoor swimming pool
  • Sauna
  • Fitness room
  • Health and beauty center
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Breakfast
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Emergency exits for each floor
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)

Room facilities

  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Cable TV
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Telephone on the desk
  • Telephone in the bathroom
  • Room safe
  • Mini-bar
  • Iron + ironing board
  • Hairdryer
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Porter service
  • Shuttle service to the central station
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Hairdresser/barber
  • Babysitter
  • Limousine service

Hotel data

Hotel built in 1985, Last complete renovation 2009, Number of floors 28, Total number of rooms 662, Number of single rooms 470, Number of double rooms 192, Number of suites (separate rooms) 101, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 536,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 12:00

Free for HRS guests:
  • 1 bottle of mineral water
Accepted payment methods

The following credit cards are accepted by Shangri-La Hotel Kuala Lumpur:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Japan Credit Bureau (JCB Intl.)

Shangri-La Hotel Kuala Lumpur

Location and distance

Google Map

City center

1.47 km
Kuala Lumpur

Airport

44.56 km
Kuala Lumpur International Airport (KUL)

Train station

3.12 km
Kuala Lumpur - Sentral Railway Station

Location of the hotel

Right next to the famous Petronas Towers in the heart of Kuala Lumpur stands this luxury hotel. For a fantastic view of the skyscrapers and the city, best visit Kuala Lumpur Tower, which is near hotel. Thean Hou Temple (6 km) invites to enjoy a lovely outing.

Frequently asked questions about Shangri-La Hotel Kuala Lumpur

Does Shangri-La Hotel Kuala Lumpur offer free WLAN in the room?
The WLAN in the hotel is chargeable and has the following prices:
  • WLAN with Internet access in lobby
Does Shangri-La Hotel Kuala Lumpur offer parking spaces for guests?
Guests of the Shangri-La Hotel Kuala Lumpur can use the following parking options.
  • Hotel-owned car park
  • Garage in the hotel
Can I have breakfast in Shangri-La Hotel Kuala Lumpur?
Unfortunately the Shangri-La Hotel Kuala Lumpur does not offer breakfast for guests.
What is the average rating of Shangri-La Hotel Kuala Lumpur?
Shangri-La Hotel Kuala Lumpur was rated 8.8 by 3 guests on average.
Which service in the Shangri-La Hotel Kuala Lumpur is particularly well rated?
Size of room, Friendliness of the staff and How willing were staff to help? were rated particularly well.
What percentage of the guests recommend the Shangri-La Hotel Kuala Lumpur?
100 % of HRS guests recommend the Shangri-La Hotel Kuala Lumpur for their next stay.
At what time can you check in at the Shangri-La Hotel Kuala Lumpur at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 3.1 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 44.6 km from the hotel.
What are the advantages of booking the Shangri-La Hotel Kuala Lumpur via HRS?
HRS customers receive the following benefits when they book the Shangri-La Hotel Kuala Lumpur:
  • 1 bottle of mineral water
.
Is there a restaurant in the Shangri-La Hotel Kuala Lumpur?
The hotel has its own restaurant.
Is the hotel barrier-free?
Shangri-La Hotel Kuala Lumpur belongs to the barrier-free hotels in Kuala Lumpur.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Shangri-La Hotel Kuala Lumpur are equipped with their own air conditioning.
Is it possible to cancel my booking at the Shangri-La Hotel Kuala Lumpur free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Shangri-La Hotel Kuala Lumpur the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Shangri-La Hotel Kuala Lumpur?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

8.8

3 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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