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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
8.8

1 Evaluations

Show all reviews

City center 15.00 km Train station 35.00 km Airport 45.00 km
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Your HRS offer

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • 1 bottle of mineral water
  • Welcome drink
  • Use of an Internet terminal at the hotel
  • Use of sun lounger during your stay
  • Free use of the sauna
  • WLAN in room

   

Important information

Style of hotel and ambience

The beautiful Shangri-La’s Rasa Sayang Resort & Spa offers its guests elegantly furnished and well-equipped rooms and suites. Enjoy delicious dishes in the restaurants, relax in the hotel bars, play some tennis or volleyball and recharge your batteries at one of the 11 private villas at CHI, The Spa.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Secure parking
  • Security patrolled car park
  • Parking for women at hotel
  • Marked disabled parking space
  • Coach parking space at hotel
  • Restaurant(s) 5 open from 06:30.00 until 10:30.00 and from 18:30 until 21:30.00 Closed monday,tuesday,wednesday,thursday,friday,saturday,sunday
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Sunbathing lawn
  • Garden terrace
  • Outdoor swimming pool open from 07:00.00 until 20:00.00 closed monday,tuesday,wednesday,thursday,friday,saturday,sunday
  • Sauna
  • Fitness room
  • Sun umbrellas
  • Health and beauty center open from 10:00.00 until 22:00.00
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Fitness centre
  • Door with spy-hole in 304 rooms
  • Door with security chain in 304 rooms
  • Door with security lock in 304 rooms
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Breakfast for early risers from 06:30 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes
  • Chopsticks in hotel restaurant

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Wheelchair users can check door widths at reception
  • Easy access for wheelchairs
  • Satellite TV
  • TV remote control
  • Desk
  • Telephone by the bed
  • Voicemail
  • Room safe
  • Mini-bar
  • Fridge in 304 rooms
  • Coffee machine/tea-maker in 304 rooms
  • Iron + ironing board in 304 rooms
  • Centrally controlled air conditioning
  • Centrally controlled ventilation
  • Individually controlled ventilation in 304 rooms
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DVD player
  • TV with international news channel
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • DVD/video rental
  • Classic concierge service
  • Express check-out
  • Porter service
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Welcome drink
  • Use of an Internet terminal at the hotel
  • Use of sun lounger during your stay
  • Free use of the sauna
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Pets not allowed
  • Room service
  • Childcare from age # Hourly rate 4 MYR
  • Evening entertainment
  • Hairdresser/barber
  • Babysitter
  • Limousine service
  • Medical service
  • Local map and destination/city information in Mandarin
  • Welcome booklet in Mandarin
  • Mandarin log-in instructions for internet

Hotel data

Hotel built in 1973, Last complete renovation 2006, Number of floors 8, Total number of rooms 304, Number of single rooms 0, Number of double rooms 0, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, Trade fair/conference hotel, Certified Spa Hotel, Spa hotel, Beach hotel, Certified Beach Hotel, No-smoking room 141, Mandarin speaking staff during the day,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 12:00

Free for HRS guests:
  • 1 bottle of mineral water
  • Welcome drink
  • Use of an Internet terminal at the hotel
  • Use of sun lounger during your stay
  • Free use of the sauna
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Shangri-La Rasa Sayang Resort & Spa, Penang:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Electronic cash  Travelers' checks  Billing to corporate account possible

Hotel Shangri-La Rasa Sayang Resort & Spa, Penang

Location and distance

Google Map

City center

15.00 km
Georgetown

Airport

45.00 km
Penang International Airport (PEN)

Train station

35.00 km
Ktm Butterworth

Location of the hotel

Located a short walk from the beach in Batu Ferringhi on the island of Penang, the hotel is the ideal place for everyone looking for a relaxing and fun holiday. Spend lazy days on the beach and enjoy all kinds of water sports. Penang International Airport can be reached in 40 minutes by car.

Frequently asked questions about Hotel Shangri-La Rasa Sayang Resort & Spa, Penang

Does Hotel Shangri-La Rasa Sayang Resort & Spa, Penang offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Shangri-La Rasa Sayang Resort & Spa, Penang guests.
Does Hotel Shangri-La Rasa Sayang Resort & Spa, Penang offer parking spaces for guests?
Guests of the Hotel Shangri-La Rasa Sayang Resort & Spa, Penang can use the following parking options.
  • Hotel-owned car park
  • Secure parking
  • Parking for women at hotel
Can I have breakfast in Hotel Shangri-La Rasa Sayang Resort & Spa, Penang?
Yes, in the Hotel Shangri-La Rasa Sayang Resort & Spa, Penang you can enjoy the breakfast offer from 6:30 clock to 10:30 clock.
What is the average rating of Hotel Shangri-La Rasa Sayang Resort & Spa, Penang?
Hotel Shangri-La Rasa Sayang Resort & Spa, Penang was rated 8.8 by 1 guests on average.
Which service in the Hotel Shangri-La Rasa Sayang Resort & Spa, Penang is particularly well rated?
Restaurant quality, The quality of breakfast and Friendliness of the staff were rated particularly well.
What percentage of the guests recommend the Hotel Shangri-La Rasa Sayang Resort & Spa, Penang?
100 % of HRS guests recommend the Hotel Shangri-La Rasa Sayang Resort & Spa, Penang for their next stay.
At what time can you check in at the Hotel Shangri-La Rasa Sayang Resort & Spa, Penang at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 35 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 45 km from the hotel.
What are the advantages of booking the Hotel Shangri-La Rasa Sayang Resort & Spa, Penang via HRS?
HRS customers receive the following benefits when they book the Hotel Shangri-La Rasa Sayang Resort & Spa, Penang:
  • 1 bottle of mineral water
  • Welcome drink
  • Use of an Internet terminal at the hotel
  • Use of sun lounger during your stay
  • Free use of the sauna
  • WLAN in room
.
Is there a restaurant in the Hotel Shangri-La Rasa Sayang Resort & Spa, Penang?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Shangri-La Rasa Sayang Resort & Spa, Penang belongs to the barrier-free hotels in Penang.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Shangri-La Rasa Sayang Resort & Spa, Penang are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Shangri-La Rasa Sayang Resort & Spa, Penang free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Shangri-La Rasa Sayang Resort & Spa, Penang the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Shangri-La Rasa Sayang Resort & Spa, Penang?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Travelers' checks
  • Billing to corporate account possible
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

8.8

1 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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