Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Sheraton Grand Krakow (Kraków)

City center 1.00 km Train station 2.00 km
Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Hotel Sheraton Grand Krakow (Kraków)
business tariff details
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This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
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business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Sheraton Grand Krakow (Kraków)

  • Free use of the sauna
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Bike rental

Important information

Style of hotel and ambience

A glass-roofed fully renovated atrium creates unique charm and new Italian Restaurant Anima is a true soul of this five-star hotel. All that in the best location in Krakow, near the Royal Wawel Castle and on the steps of the Wisla river. A five-star experience providing guests with Krakow’s best views. Located at the foot of The Royal Wawel Castle, on the banks of the Wisla River, Sheraton Grand Krakow is steps away from Zygmunt Bell, Wawel Cathedral, National Museum, Main Market Square, and Kazimierz district, but also close to the shopping areas and Krakow's conference center. Fully renovated Lobby and Atrium will inspire you and recently opened Anima Restaurant will deliver extraordinary Italian culinary experience. You can swim laps in our heated indoor pool or workout at our 24-hour Sheraton Fitness. Enjoy one of our 232 airy, fully renovated guest rooms and suites to connect with what you love the most: smart TV with a wide range of channels, 24-hour in-room dining, High-Speed Internet, and the unique comfort of the Sheraton Signature Sleep Experience bed.

Location of the hotel

If you're looking for a nice and centrally located place to stay in Kraków, then choose the Sheraton Grand Kraków Hotel. Within walking distance, you have the Sigismund Bell, the main square in the centre, and Wawel Cathedral. Also nearby are the Polish National Museum and some fantastic shopping facilities. Enjoy the lovely atmosphere on the banks of the Vistula river.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 15:00
Check-Out: 12:00

Accepted payment methods

The following credit cards are accepted by Hotel Sheraton Grand Krakow (Kraków):

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Elevator
  • Reception (lobby)
  • Executive/Business floor
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Outdoor swimming pool:
  • Sauna:
  • Health and beauty center:
  • Fitness centre:
  • Café/Bistro
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Cable TV
  • Telephone in the bathroom
  • Voicemail
  • Radio
  • TV with international news channel
  • WiFi in all rooms Price/Hour 16,00 PLN
  • WiFi in all rooms Price/Day 45,00 PLN
  • Room safe
  • Desk
  • Make-up mirror
  • Hairdryer
  • Bathrobes
  • Minibar
  • Bathroom with bathtub
  • Centrally controlled air conditioning
  • Temperature controls:
  • Kitchenette
  • Fridge
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Shoe-polishing machine
  • Free use of the sauna
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Bike rental
  • Limousinenservice
  • Classic concierge service
  • Free daily newspapers
  • Business Center
  • Pets permitted:
  • Air conditioning in public areas
  • Number of conference rooms: 8
  • Conference facilities for up to 5 people

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Hotel Sheraton Grand Krakow (Kraków)

Hotel Sheraton Grand Krakow (Kraków): Location and distance

City center : 1.00 km - Krakow

Train station : 2.00 km - Main Railway Station

Highway : 3.00 km - A4, Krakow-Katowice

Frequently asked questions about Hotel Sheraton Grand Krakow (Kraków)

Does Hotel Sheraton Grand Krakow offer parking spaces for guests?

Guests of the Hotel Sheraton Grand Krakow can use the following parking options.
  • Hotel-owned car park

Can I have breakfast in Hotel Sheraton Grand Krakow?

Unfortunately the Hotel Sheraton Grand Krakow does not offer breakfast for guests.

How far is the nearest train station?

The next station is 2 km away from the accommodation.

What are the advantages of booking the Hotel Sheraton Grand Krakow via HRS?

HRS customers receive the following benefits when they book the Hotel Sheraton Grand Krakow:
  • Free use of the sauna
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Bike rental
.

Is there a restaurant in the Hotel Sheraton Grand Krakow?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Sheraton Grand Krakow is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Sheraton Grand Krakow are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Sheraton Grand Krakow free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Sheraton Grand Krakow?

You can pay at the hotel with the following means of payment:
  • American Express
  • Discover
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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