Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.
The hotel has undergone a self-inspection process on its enhanced protection measures.
Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.
Experience 5-star service and amenities at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, close to shopping, attractions, corporate offices and the convention center, our extravagant hotel is the perfect choice for every traveler. Enjoy a host of welcoming amenities, from the spa, tennis courts and outdoor pool to our tempting restaurants, complimentary Wi-Fi, full-service business center and much more. Unwind in style in our well-appointed rooms, each with plush Sheraton Signature Sleep Beds, city views and marble baths filled with pampering products. If a business or social event brings you to our hotel, you'll find our expansive function rooms, comprehensive technology and expert services will make your gathering a sure success. When it's time to explore, many of Surabaya's most famous sites are nearby, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabay Hotel & Towers looks forward to seeing you in Surabaya, Indonesia.
Service & facilities
Hotel-owned car park
Outdoor swimming pool
Health and beauty center
Automatic emergency wake-up alarm
Halal food available
TV remote control
Telephone in the bathroom
Ironing machine for pants
Iron + ironing board
Centrally controlled air conditioning
Bathroom with bathtub
TV with international news channel
Safety deposit boxes at reception
Air conditioning in public areas
Classic concierge service
Free daily newspapers
Hotel built in 1995,
Last partial renovation 2019,
Number of floors 28,
Total number of rooms 348,
Number of double rooms 9,
of which have 2 separate beds 90,
Number of suites (separate rooms) 23,
Number of apartments 43,
Earliest check-in 14:00,
Latest check-out 12:00,
Multilingual staff on hand 24 hours a day,
Trade fair/conference hotel,
Reception manned at weekends
Accepted payment methods
The following credit cards are accepted by Sheraton Surabaya Hotel & Towers: