Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Sofitel Hamburg Alter Wall

City center 0.51 km Train station 1.28 km Airport 9.00 km
9.2

87 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Hotel Sofitel Hamburg Alter Wall
business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Sofitel Hamburg Alter Wall

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WiFi in room

Important information

Style of hotel and ambience

Seagull Spa & fitness area are temporarily closed according to local hygiene requirements. At Sofitel Hamburg Alter Wall near Alster and Rathaus, North German purism meets French lifestyle. Enjoy international cuisine in Ticino or a drink on the unique sun terrace at Alsterfleet and start your sightseeing, like the Elbphilharmonie and retail trips to exclusive boutiques directly from the 5-star hotel.

Location of the hotel

Located at a canal in the centre of the city, this hotel is an ideal retreat for business and private travellers alike. Within a short walk, you can arrive at the town hall and the St. Pauli Landing Stages. The main train station is located at a distance of 1.5 kilometres.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In : -
Check-Out : -

Accepted payment methods

The following credit cards are accepted by Hotel Sofitel Hamburg Alter Wall:

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.)

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Hotel bar
  • Indoor pool
  • Sauna
  • Turkish bath
  • Health and beauty center
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security chain in 0 rooms

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Voicemail
  • Fax connection
  • Room safe
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Classic concierge service
  • Express check-out
  • Porter service
  • Business center
  • Sightseeing tours
  • Laundry service
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
  • Room service
  • Store/mini supermarket

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Hotel Sofitel Hamburg Alter Wall

Hotel Sofitel Hamburg Alter Wall: Location and distance

City center : 0.51 km - Hamburg

Airport : 9.00 km - Hamburg Airport (HAM)

Train station : 1.28 km - Hamburg Hbf

Highway : 5.00 km - CENTRUM

Frequently asked questions about Hotel Sofitel Hamburg Alter Wall

Does Hotel Sofitel Hamburg Alter Wall offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Sofitel Hamburg Alter Wall guests.

Does Hotel Sofitel Hamburg Alter Wall offer parking spaces for guests?

Guests of the Hotel Sofitel Hamburg Alter Wall can use the following parking options.
  • Hotel-owned car park
  • Garage in the hotel

Can I have breakfast in Hotel Sofitel Hamburg Alter Wall?

Unfortunately the Hotel Sofitel Hamburg Alter Wall does not offer breakfast for guests.

What is the average rating of Hotel Sofitel Hamburg Alter Wall?

Hotel Sofitel Hamburg Alter Wall was rated 9.2 by 87 guests on average.

Which service in the Hotel Sofitel Hamburg Alter Wall is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.

What percentage of the guests recommend the Hotel Sofitel Hamburg Alter Wall?

97.7 % of HRS guests recommend the Hotel Sofitel Hamburg Alter Wall for their next stay.

At what time can you check in at the Hotel Sofitel Hamburg Alter Wall at the earliest?

Check-in is possible from 05:08 at the earliest.

What is the latest time to check out?

Check-out is possible at the latest by 05:08 clock.

How far is the nearest train station?

The next station is 1.3 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 9 km from the hotel.

What are the advantages of booking the Hotel Sofitel Hamburg Alter Wall via HRS?

HRS customers receive the following benefits when they book the Hotel Sofitel Hamburg Alter Wall:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
.

Is there a restaurant in the Hotel Sofitel Hamburg Alter Wall?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Sofitel Hamburg Alter Wall belongs to the barrier-free hotels in Hamburg.

Are the hotel rooms equipped with air conditioning?

Unfortunately, the hotel rooms in the Hotel Sofitel Hamburg Alter Wall do not have their own air conditioning.

Is it possible to cancel my booking at the Hotel Sofitel Hamburg Alter Wall free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Sofitel Hamburg Alter Wall?

You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

9.2

87 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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