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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Sofitel Hamburg Alter Wall Alter Wall 40 , 20457 Hamburg - Altstadt

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9.2

87 Evaluations

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City center 0.51 km Train station 1.28 km Airport 9.00 km
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Your HRS offer

HRS price assurance

If you find a better offer, we will refund you the difference.

   

Free for HRS guests:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WiFi in room

Important information

Style of hotel and ambience

Seagull Spa & fitness area are temporarily closed according to local hygiene requirements. At Sofitel Hamburg Alter Wall near Alster and Rathaus, North German purism meets French lifestyle. Enjoy international cuisine in Ticino or a drink on the unique sun terrace at Alsterfleet and start your sightseeing, like the Elbphilharmonie and retail trips to exclusive boutiques directly from the 5-star hotel.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Hotel bar
  • Indoor pool
  • Sauna
  • Turkish bath
  • Health and beauty center
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security chain in 0 rooms

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Voicemail
  • Fax connection
  • Room safe
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Classic concierge service
  • Express check-out
  • Porter service
  • Business center
  • Sightseeing tours
  • Laundry service
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
  • Room service
  • Store/mini supermarket

Hotel data

Hotel built in 2000, Last complete renovation 2009, Number of floors 8, Total number of rooms 241, Rooms with connecting door 7, Number of suites (separate rooms) 18, Hotel, Trade fair/conference hotel, Certified Spa Hotel, Spa clinic, No-smoking hotel, Certified Design Hotel, Certified Luxury Hotel, No-smoking room 241, Renovation work planned 2020-01-02 to 2020-01-12 in area fitnessWellness,

Reception open
Not occupied

Reception manned at weekends
Not occupied

Check-In : -
Check-Out : -

Free for HRS guests:
  • 1 bottle of mineral water 1 bottle of mineral water
  • Use of an Internet terminal at the hotel Use of an Internet terminal at the hotel
  • Free use of the sauna Free use of the sauna
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Sofitel Hamburg Alter Wall :

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.)

Hotel Sofitel Hamburg Alter Wall

Location and distance

Google Map

City center

0.51 km
Hamburg

Airport

9.00 km
Hamburg Airport (HAM)

Train station

1.28 km
Hamburg Hbf

Highway

5.00 km
CENTRUM

Location of the hotel

Located at a canal in the centre of the city, this hotel is an ideal retreat for business and private travellers alike. Within a short walk, you can arrive at the town hall and the St. Pauli Landing Stages. The main train station is located at a distance of 1.5 kilometres.

Frequently asked questions about Hotel Sofitel Hamburg Alter Wall

Does Hotel Sofitel Hamburg Alter Wall offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Sofitel Hamburg Alter Wall guests.
Does Hotel Sofitel Hamburg Alter Wall offer parking spaces for guests?
Guests of the Hotel Sofitel Hamburg Alter Wall can use the following parking options.
  • Hotel-owned car park
  • Garage in the hotel
Can I have breakfast in Hotel Sofitel Hamburg Alter Wall?
Unfortunately the Hotel Sofitel Hamburg Alter Wall does not offer breakfast for guests.
What is the average rating of Hotel Sofitel Hamburg Alter Wall?
Hotel Sofitel Hamburg Alter Wall was rated 9.2 by 87 guests on average.
Which service in the Hotel Sofitel Hamburg Alter Wall is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.
What percentage of the guests recommend the Hotel Sofitel Hamburg Alter Wall?
97.7 % of HRS guests recommend the Hotel Sofitel Hamburg Alter Wall for their next stay.
At what time can you check in at the Hotel Sofitel Hamburg Alter Wall at the earliest?
Check-in is possible from 03:04 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 03:04 clock.
How far is the nearest train station?
The next station is 1.3 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 9 km from the hotel.
What are the advantages of booking the Hotel Sofitel Hamburg Alter Wall via HRS?
HRS customers receive the following benefits when they book the Hotel Sofitel Hamburg Alter Wall:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
.
Is there a restaurant in the Hotel Sofitel Hamburg Alter Wall?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Hotel Sofitel Hamburg Alter Wall belongs to the barrier-free hotels in Hamburg.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Hotel Sofitel Hamburg Alter Wall do not have their own air conditioning.
Is it possible to cancel my booking at the Hotel Sofitel Hamburg Alter Wall free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Sofitel Hamburg Alter Wall?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

9.2

87 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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