Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel THE FONTENAY (Hamburg)

City center 1.50 km Train station 2.60 km Airport 9.00 km

4 Evaluations


Clean & Safe Protocol

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
Hotel THE FONTENAY (Hamburg)
Hotel THE FONTENAY (Hamburg)
Hotel THE FONTENAY (Hamburg)
Hotel THE FONTENAY (Hamburg)
Hotel THE FONTENAY (Hamburg)
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Standard tariff €540.00
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- Rooms :0 - Guests :

1 Adult - 1 Single room PlusCircle


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Free for HRS guests in the hotel THE FONTENAY (Hamburg)

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • 1 mini bar refill
  • WiFi in room

Important information

Style of hotel and ambience

Modern understatement & unique living experience. Large panoramic windows create lavish, bright and airy spaces while private balconies blur the boundaries between inside and outside.

Location of the hotel

On the shores of the Alster lake, in the heart of the city, and within walking distance of the elegant Jungfernstieg boulevard, you'll find THE FONTENAY. A perfect balance between nature and urbanity.

Reception open
During the week
Reception manned 24 hours a day

At weekends
Reception manned 24 hours a day

Check-In : 15:00
Check-Out : 12:00

Accepted payment methods

The following credit cards are accepted by Hotel THE FONTENAY (Hamburg):

Diners Club Visa Eurocard/MasterCard American Express Electronic cash Billing to corporate account possible (Bank) transfer

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Car park is directly by hotel
  • Secure parking
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 28 EUR
  • Parking with charging facility for electric cars
  • Restaurant(s) 2
  • Hotel bar
  • Garden/park
  • Garden terrace
  • Outdoor swimming pool closed from 2020-10-26 to 2020-10-30
  • Sauna
  • Turkish bath
  • Fitness room
  • Health and beauty center
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Mobile phone reception
  • Door with spy-hole in 129 rooms
  • Door with security chain in 129 rooms
  • Breakfast from 06:30 o'clock to 11:30 o'clock
  • Breakfast for early risers from 00:00 o'clock to 00:00 o'clock
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Centrally controlled air conditioning
  • Temperature controls in 129 rooms
  • Centrally controlled ventilation
  • Ceiling fan in 129 rooms
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 50 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Changing mat for babies
  • Classic concierge service
  • Porter service
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • 1 mini bar refill
  • WLAN in room
  • Babysitter

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Hotel THE FONTENAY (Hamburg)

Hotel THE FONTENAY (Hamburg): Location and distance

City center : 1.50 km - Jungfernstieg

Airport : 9.00 km - Flughafen Hamburg

Train station : 2.60 km - Hauptbahnhof

Frequently asked questions about Hotel THE FONTENAY (Hamburg)

Does Hotel THE FONTENAY offer free WLAN in the room?

Free WLAN in the room is available to all Hotel THE FONTENAY guests.

Does Hotel THE FONTENAY offer parking spaces for guests?

Guests of the Hotel THE FONTENAY can use the following parking options.
  • Secure parking
  • Garage in the hotel Fee per 24 hours 28 EUR
  • Parking with charging facility for electric cars

Can I have breakfast in Hotel THE FONTENAY?

Unfortunately the Hotel THE FONTENAY does not offer breakfast for guests.

What is the average rating of Hotel THE FONTENAY?

Hotel THE FONTENAY was rated 9.8 by 4 guests on average.

Which service in the Hotel THE FONTENAY is particularly well rated?

Friendliness of the staff, Atmosphere at the hotel and Room configuration were rated particularly well.

What percentage of the guests recommend the Hotel THE FONTENAY?

100 % of HRS guests recommend the Hotel THE FONTENAY for their next stay.

At what time can you check in at the Hotel THE FONTENAY at the earliest?

Check-in is possible from 15:00 at the earliest.

What is the latest time to check out?

Check-out is possible at the latest by 12:00 clock.

How far is the nearest train station?

The next station is 2.6 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 9 km from the hotel.

What are the advantages of booking the Hotel THE FONTENAY via HRS?

HRS customers receive the following benefits when they book the Hotel THE FONTENAY:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • 1 mini bar refill
  • WLAN in room

Is there a restaurant in the Hotel THE FONTENAY?

The hotel has its own restaurant.

Is the hotel barrier-free?

Hotel THE FONTENAY belongs to the barrier-free hotels in Hamburg.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel THE FONTENAY are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel THE FONTENAY free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Hotel THE FONTENAY the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Hotel THE FONTENAY?

You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible
  • (Bank) transfer

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews


4 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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