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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
9.5

10 Evaluations

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City center 1.50 km Train station 2.60 km Airport 9.00 km
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Your HRS offer

Dbl. from €515.00

HRS price assurance

If you find a better offer, we will refund you the difference.

   

Free for HRS guests:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • 1 mini bar refill
  • WiFi in room

Important information

Style of hotel and ambience

Modern understatement & unique living experience. Large panoramic windows create lavish, bright and airy spaces while private balconies blur the boundaries between inside and outside.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Car park is directly by hotel
  • Secure parking
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 28 EUR
  • Parking with charging facility for electric cars
  • Restaurant(s) 2
  • Hotel bar
  • Garden/park
  • Garden terrace
  • Outdoor swimming pool closed from 2020-10-26 to 2020-10-30
  • Sauna
  • Turkish bath
  • Fitness room
  • Health and beauty center
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Mobile phone reception
  • Door with spy-hole in 129 rooms
  • Door with security chain in 129 rooms
  • Breakfast from 06:30 o'clock to 11:00 o'clock
  • Breakfast for early risers from 05:00 o'clock to 07:00 o'clock
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Centrally controlled air conditioning
  • Temperature controls in 129 rooms
  • Centrally controlled ventilation
  • Ceiling fan in 129 rooms
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 50 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Changing mat for babies
  • Classic concierge service
  • Porter service
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • 1 mini bar refill
  • WLAN in room
  • Babysitter

Hotel data

Hotel built in 2018, Number of floors 7, Total number of rooms 130, Number of single rooms 4, Number of double rooms 84, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel, No-smoking room 124,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 15:00
Check-Out : 12:00

Free for HRS guests:
  • 1 bottle of mineral water 1 bottle of mineral water
  • Use of an Internet terminal at the hotel Use of an Internet terminal at the hotel
  • 1 mini bar refill 1 mini bar refill
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel THE FONTENAY:

Diners Club Visa Eurocard/MasterCard American Express Electronic cash Billing to corporate account possible (Bank) transfer

Hotel THE FONTENAY

Location and distance

Google Map

City center

1.50 km
Jungfernstieg

Airport

9.00 km
Flughafen Hamburg

Train station

2.60 km
Hauptbahnhof

Location of the hotel

On the shores of the Alster lake, in the heart of the city, and within walking distance of the elegant Jungfernstieg boulevard, you'll find THE FONTENAY. A perfect balance between nature and urbanity.

Frequently asked questions about Hotel THE FONTENAY

Does Hotel THE FONTENAY offer free WLAN in the room?
Free WLAN in the room is available to all Hotel THE FONTENAY guests.
Does Hotel THE FONTENAY offer parking spaces for guests?
Guests of the Hotel THE FONTENAY can use the following parking options.
  • Secure parking
  • Garage in the hotel Fee per 24 hours 28 EUR
  • Parking with charging facility for electric cars
Can I have breakfast in Hotel THE FONTENAY?
Yes, in the Hotel THE FONTENAY you can enjoy the breakfast offer from 6:30 clock to 11:00 clock.
What is the average rating of Hotel THE FONTENAY?
Hotel THE FONTENAY was rated 9.5 by 10 guests on average.
Which service in the Hotel THE FONTENAY is particularly well rated?
Room configuration, Cleanliness and Sanitary equipment were rated particularly well.
What percentage of the guests recommend the Hotel THE FONTENAY?
100 % of HRS guests recommend the Hotel THE FONTENAY for their next stay.
At what time can you check in at the Hotel THE FONTENAY at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 2.6 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 9 km from the hotel.
What are the advantages of booking the Hotel THE FONTENAY via HRS?
HRS customers receive the following benefits when they book the Hotel THE FONTENAY:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • 1 mini bar refill
  • WLAN in room
.
Is there a restaurant in the Hotel THE FONTENAY?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel THE FONTENAY belongs to the barrier-free hotels in Hamburg.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel THE FONTENAY are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel THE FONTENAY free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel THE FONTENAY the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel THE FONTENAY?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible
  • (Bank) transfer
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

9.5

10 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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