Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Tivoli Oriente Lisboa (Lisbon)

Av.Dom João II - Nº27, 1990-083 Lisbon - Lisboa
Airport 3.00 km
8.8

35 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

A

3.48

kg CO2/night

Water

B

287.38

liter/night

Waste

A

0.28

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Hotel Tivoli Oriente Lisboa (Lisbon)
business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €108.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Tivoli Oriente Lisboa (Lisbon)

  • Free garage in or directly by hotel

Important information

Style of hotel and ambience

With a privileged location in Parque das Nacoes next to Oriente Station the Tivoli Oriente will surprise guests with its recent refurbished project which has given new energy to the different areas of the hotel - Today in the most dynamic business and residential area of modern Lisbon the hotel provides guests with great quality service for both business and leisure travellers. -Feel Safe at NH- will be our hotels guarantee to implement health and safety protocols. Here is a summary of the standards across all our hotels. -Health inspection certificates. -Personal safety equipment and protocols. -Advanced digital services. -Water purifying and air quality protocols. -Upgraded cleaning and sanitizing protocols. -City connection advisory service. -Food and Beverages services tailored to the current situation. -Health and Safety protocols for employees. -Social distancing rules. -Hotel Health and Safety manager. For more information visit www.nh-hotels.com

Location of the hotel

It is located in Parque das Nacoes in Lisbon 3km from Lisbon Airport

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 14:00
Check-Out: 12:00

Accepted payment methods

The following credit cards are accepted by Hotel Tivoli Oriente Lisboa (Lisbon):

Mastercard Visa American Express China Union Pay

Service & facilities

  • Elevator
  • Video surveillance of hallways
  • Indoor swimming pool:

Room facilities

  • DSL/Broadband internet access
  • Plan of emergency exits

In-house services

  • Free garage in or directly by hotel
  • Business Center

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Hotel Tivoli Oriente Lisboa (Lisbon)

Hotel Tivoli Oriente Lisboa (Lisbon): Location and distance

Show hotel on map

Airport : 3.00 km - LIS

Frequently asked questions about Hotel Tivoli Oriente Lisboa (Lisbon)

Does Hotel Tivoli Oriente Lisboa offer parking spaces for guests?

Unfortunately there are no parking spaces available for guests of the Hotel Tivoli Oriente Lisboa.

Can I have breakfast in Hotel Tivoli Oriente Lisboa?

Unfortunately the Hotel Tivoli Oriente Lisboa does not offer breakfast for guests.

What is the average rating of Hotel Tivoli Oriente Lisboa?

Hotel Tivoli Oriente Lisboa was rated 8.8 by 35 guests on average.

Which service in the Hotel Tivoli Oriente Lisboa is particularly well rated?

Friendliness of the staff, How willing were staff to help? and The quality of breakfast were rated particularly well.

What percentage of the guests recommend the Hotel Tivoli Oriente Lisboa?

88.6 % of HRS guests recommend the Hotel Tivoli Oriente Lisboa for their next stay.

How far is the nearest airport?

The nearest airport is 3 km from the hotel.

What are the advantages of booking the Hotel Tivoli Oriente Lisboa via HRS?

HRS customers receive the following benefits when they book the Hotel Tivoli Oriente Lisboa:
  • Free garage in or directly by hotel
.

Is there a restaurant in the Hotel Tivoli Oriente Lisboa?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Tivoli Oriente Lisboa is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

Unfortunately, the hotel rooms in the Hotel Tivoli Oriente Lisboa do not have their own air conditioning.

Is it possible to cancel my booking at the Hotel Tivoli Oriente Lisboa free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Hotel Tivoli Oriente Lisboa the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Hotel Tivoli Oriente Lisboa?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • China Union Pay
  • Diners Club

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.8

35 Evaluations

88 % of the HRS guests recommend this hotel
Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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Date Best rating

28.11.23

8.9 Very good

Positive Very good breakfast Comment from the hotel
Dear Guest, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our breakfast! Looking forward to welcoming you again to provide you another pleasant experience. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente Negative Not possible to drink something in the roof sky bar due to a privet event. Comment from the hotel
Dear Guest, Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies for not being achieved some of your expectations. We will take your comments into consideration to improve our services. Looking forward to welcoming You again on Your next trip to Lisbon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

01.11.23

9 Excellent

Positive close to airbus Comment from the hotel
Dear Guest, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente Negative crowdy breakfast time Comment from the hotel
Dear Guest, Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

13.09.23

8.1 Very good

Positive Modernity, bathroom, breakfast, location Comment from the hotel
Dear Guest, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente Negative Please refill tea / cofffee every day Comment from the hotel
Dear Guest, We were truly disappointed and surprised to verify that your stay did not met your overall expectations and that you would definitely not recommend the hotel. On behalf of the entire team and management please accept our sincerest apologies of any inconvenience you have experienced. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

20.03.23

7.8 Good

Positive Location Comment from the hotel
Dear Guest, Thank you for sharing your recent stay experience at Tivoli Oriente. We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente Negative Blow drier was melting and staff did not solve issue after it was communicated; hotel looked older than expected Comment from the hotel
Dear Guest, Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

SCRIBE P.

09.03.23

8.8 Very good

Negative I prefer a shower Comment from the hotel
Dear Guest, Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

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