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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
8.4

40 Evaluations

Show all reviews

City center 0.50 km Train station 2.02 km Airport 18.65 km
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Your HRS offer

Dbl. from €84.10

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

   

Important information

Style of hotel and ambience

The Welcome Hotel is a 4-star hotel, which offers a total of 208 comfortable and modern rooms in various categories. The 13 meeting rooms, spread over 5 rooms in the hotel and 8 in the attached convention center 'darmstadtium', offer many options. For culinary delights, guests should visit the hotel restaurant. Later in the evening, the Bistro 'Moller' is a good spot to unwind and relaxation can be found in the spa and fitness area on the 4th Floor.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 15 EUR Hourly rate 2 EUR
  • Parking with charging facility for electric cars
  • Restaurant(s) 1 open from 06:30.00 until 23:59.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Garden terrace
  • Sauna Fee 4,00 EUR
  • Turkish bath
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • WLAN operator T Mobile
  • Door with spy-hole in 208 rooms
  • Breakfast from 06:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Diabetic food available
  • Seating with armrests in reception area
  • Interior lighting in public areas with motion sensors
  • Within walking distance of public transport max. 500m
  • Background music not louder than 40 db
  • Car parking is near the entrance, min. 350 cm wide and on firm ground.
  • Senior Comfort suitable food service
  • All meals also available as small portions (reduced price)
  • Easy-to-read menu (font at least Arial 12)
  • Table service
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 4
  • Satellite TV
  • TV remote control
  • Internet TV
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone on the desk
  • Voicemail
  • ISDN connection in 208 rooms
  • Room safe
  • Mini-bar
  • Fridge in 66 rooms
  • Coffee machine/tea-maker in 10 rooms
  • Iron + ironing board in 66 rooms
  • Temperature controls in 208 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 208 rooms
  • TV with international news channel
  • Separate reading light for bed
  • Sound-absorbent doors
  • Separate luggage storage space
  • Separate coat rack
  • Spacious wardrobe (linen shelf, hanging options)
  • Bed at least 50 cm high
  • Bed at least 100 cm wide (single bed), at least 180 cm (double bed)
  • Generous storage space in the bathroom

In-house services

  • Large dogs permitted Fee per day 15 EUR
  • Pets permitted Fee per day 15 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Changing mat for babies
  • Baby monitor available
  • Express check-out
  • Free daily newspapers
  • Shuttle service to the airport Fee 8 EUR
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 2 day(s)
  • Babysitter
  • Chemist and doctor can be contacted via reception
  • Various daily newspapers available
  • Information material about the hotel, region and local events

Hotel data

Hotel built in 2007, Number of floors 4, Total number of rooms 208, Number of single rooms 4, Number of double rooms 204, of which have 2 separate beds 204, of which are suitable as three-bed rooms 10, of which are suitable as four-bed rooms 4, Rooms with connecting door 5, Number of suites (separate rooms) 6, Number of junior suites 4, Number of rooms with air conditioning 208, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 75, Number of business rooms 56, Hotel, City hotel, Business hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking hotel, Gay and lesbian-friendly hotel, VARTA certified business hotel 392681, VDR certified conference hotel, No-smoking room 208, Children's beds/cots 7, Extra-long (over 2m) beds in 208 rooms,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 15:00
Check-Out : 12:00

Free for HRS guests:
  • 1 bottle of mineral water 1 bottle of mineral water
  • Use of an Internet terminal at the hotel Use of an Internet terminal at the hotel
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Welcome Hotel:

Visa Eurocard/MasterCard American Express Electronic cash Travelers' checks Billing to corporate account possible

Welcome Hotel

Location and distance

Google Map

City center

0.50 km
Darmstadt

Airport

18.65 km
Frankfurt am Main International Airport (FRA)

Train station

2.02 km
Darmstadt Hbf

Highway

0.00 km
A672 - Querspange Darmstadt - Anschluß B26

Location of the hotel

The Welcome Hotel is situated in Darmstadt, between the WKZ darmstadtium and the Darmstadt University of Technology. Due to easy access to public transport guests can quickly reach the Mathildenhöhe and many companies.

Frequently asked questions about Welcome Hotel

Does Welcome Hotel offer free WLAN in the room?
Free WLAN in the room is available to all Welcome Hotel guests.
Does Welcome Hotel offer parking spaces for guests?
Guests of the Welcome Hotel can use the following parking options.
  • Garage in the hotel Fee per 24 hours 15 EUR Hourly rate 2 EUR
  • Parking with charging facility for electric cars
  • Car parking is near the entrance, min. 350 cm wide and on firm ground.
Can I have breakfast in Welcome Hotel?
Yes, in the Welcome Hotel you can enjoy the breakfast offer from 6:00 clock to 10:00 clock.
What is the average rating of Welcome Hotel?
Welcome Hotel was rated 8.4 by 40 guests on average.
Which service in the Welcome Hotel is particularly well rated?
Cleanliness, Friendliness of the staff and How willing were staff to help? were rated particularly well.
What percentage of the guests recommend the Welcome Hotel?
92.5 % of HRS guests recommend the Welcome Hotel for their next stay.
At what time can you check in at the Welcome Hotel at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 2 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 18.7 km from the hotel.
What are the advantages of booking the Welcome Hotel via HRS?
HRS customers receive the following benefits when they book the Welcome Hotel:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
.
Is there a restaurant in the Welcome Hotel?
The hotel has its own restaurant.
Is the hotel barrier-free?
Welcome Hotel belongs to the barrier-free hotels in Darmstadt.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Welcome Hotel are equipped with their own air conditioning.
Is it possible to cancel my booking at the Welcome Hotel free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Welcome Hotel the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Welcome Hotel?
You can pay at the hotel with the following means of payment:
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Travelers' checks
  • Billing to corporate account possible
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

8.4

40 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

Show moreless

Schmidt J. Business traveler

17.01.20

9.5 Excellent

Positive I liked the friendliness at the reception and the comfortable room (size and quality). Negative In my opinion there was a lack of communication between receptionists in different shifts when it comes to preparations of individual needs.