Clean & Safe Protocol
Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.
Expert Inspected The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection. |
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Self Inspected The hotel has undergone a self-inspection process on its enhanced protection measures. |
Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.
HRS stars





























Your HRS offer
- 1 bottle of mineral water
- Use of an Internet terminal at the hotel
- WLAN in room
Important information
Style of hotel and ambience
The Welcome Hotel is a 4-star hotel, which offers a total of 208 comfortable and modern rooms in various categories. The 13 meeting rooms, spread over 5 rooms in the hotel and 8 in the attached convention center 'darmstadtium', offer many options. For culinary delights, guests should visit the hotel restaurant. Later in the evening, the Bistro 'Moller' is a good spot to unwind and relaxation can be found in the spa and fitness area on the 4th Floor.
Service & facilities
- Reception (lobby)
- Elevator
- Public Internet terminal
- Marked disabled parking space
- Garage in the hotel Fee per 24 hours 15 EUR Hourly rate 2 EUR
- Parking with charging facility for electric cars
- Restaurant(s) 1 open from 06:30.00 until 23:59.00
- Hotel bar
- Café/bistro
- Open-air restaurant/beer garden, etc.
- Garden/park
- Garden terrace
- Sauna Fee 4,00 EUR
- Turkish bath
- Fitness room
- Fire alarm
- Smoke detectors
- Video surveillance of entrances
- Video surveillance of hotel lobby
- WLAN with Internet access in lobby
- Mobile phone reception
- WLAN operator T Mobile
- Door with spy-hole in 208 rooms
- Breakfast from 06:00 o'clock to 10:00 o'clock
- Vegetarian food available
- Diabetic food available
- Seating with armrests in reception area
- Interior lighting in public areas with motion sensors
- Within walking distance of public transport max. 500m
- Background music not louder than 40 db
- Car parking is near the entrance, min. 350 cm wide and on firm ground.
- Senior Comfort suitable food service
- All meals also available as small portions (reduced price)
- Easy-to-read menu (font at least Arial 12)
- Table service
- Smoke detectors in all rooms
- Hallways equipped with fire exstinguishers
- Hotel staiways ventilated
- Hotel complies with country/state/local fire laws
- Audible smoke alarms in guest room
- Audible smoke alarm in hallways
- Hotel auto linked to fire station (Alarm automatically notifies fire station)
- Guest rooms accessed by interior entrances
- Building meets all current local, state and country building codes
- Guest room doors self closing
- Parking area equipped with lights
- Video surveillance recorded 24 hrs a day
- Hotel staff trained in first aid
- Hotel staff trained in cardio pulmonary resuscitation (CPR)
- Hotel staff Red Cross Certified in CPR
- Hotel staff trained in automated external defibrillator usage (AED)
- Automated external defibrillator on site (AED)
Room facilities
- WLAN with Internet access in rooms Hourly rate 0,00 EUR
- Easy access for wheelchairs
- Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 4
- Satellite TV
- TV remote control
- Internet TV
- Radio
- Desk
- Seating area
- Separate luggage store
- Telephone on the desk
- Voicemail
- ISDN connection in 208 rooms
- Room safe
- Mini-bar
- Fridge in 66 rooms
- Coffee machine/tea-maker in 10 rooms
- Iron + ironing board in 66 rooms
- Temperature controls in 208 rooms
- Soundproof windows
- Windows for opening
- Make-up mirror
- Full-length mirror
- Hairdryer
- Bathroom with bathtub
- Bathroom with shower
- Emergency information
- Plan of emergency exits
- DSL/broadband Internet access in 208 rooms
- TV with international news channel
- Separate reading light for bed
- Sound-absorbent doors
- Separate luggage storage space
- Separate coat rack
- Spacious wardrobe (linen shelf, hanging options)
- Bed at least 50 cm high
- Bed at least 100 cm wide (single bed), at least 180 cm (double bed)
- Generous storage space in the bathroom
In-house services
- Large dogs permitted Fee per day 15 EUR
- Pets permitted Fee per day 15 EUR
- Hotel safe
- Air conditioning in public areas
- Changing mat for babies
- Baby monitor available
- Express check-out
- Free daily newspapers
- Shuttle service to the airport Fee 8 EUR
- Business center
- Secretarial services
- Car rental
- Sightseeing tours
- Laundry service
- Shoe-polishing machine
- 1 bottle of mineral water
- Use of an Internet terminal at the hotel
- WLAN in room
- Towels changed every 1 day(s)
- Beddings changed every 2 day(s)
- Babysitter
- Chemist and doctor can be contacted via reception
- Various daily newspapers available
- Information material about the hotel, region and local events
Hotel data
Hotel built in 2007, Number of floors 4, Total number of rooms 208, Number of single rooms 4, Number of double rooms 204, of which have 2 separate beds 204, of which are suitable as three-bed rooms 10, of which are suitable as four-bed rooms 4, Rooms with connecting door 5, Number of suites (separate rooms) 6, Number of junior suites 4, Number of rooms with air conditioning 208, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 75, Number of business rooms 56, Hotel, City hotel, Business hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking hotel, Gay and lesbian-friendly hotel, VARTA certified business hotel 392681, VDR certified conference hotel, No-smoking room 208, Children's beds/cots 7, Extra-long (over 2m) beds in 208 rooms,
Location and distance

City center
0.50 km
Darmstadt
Airport
18.65 km
Frankfurt am Main International Airport (FRA)
Train station
2.02 km
Darmstadt Hbf
Highway
0.00 km
A672 - Querspange Darmstadt - Anschluß B26
Location of the hotel
The Welcome Hotel is situated in Darmstadt, between the WKZ darmstadtium and the Darmstadt University of Technology. Due to easy access to public transport guests can quickly reach the Mathildenhöhe and many companies.
Frequently asked questions about Welcome Hotel
- Garage in the hotel Fee per 24 hours 15 EUR Hourly rate 2 EUR
- Parking with charging facility for electric cars
- Car parking is near the entrance, min. 350 cm wide and on firm ground.
- 1 bottle of mineral water
- Use of an Internet terminal at the hotel
- WLAN in room
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
- Visa
- Eurocard/MasterCard
- American Express
- Electronic cash
- Travelers' checks
- Billing to corporate account possible
Evaluations
Very good 40 Evaluations
Show moreless
Schmidt J. Business traveler
17.01.20
9.5 Excellent
Positive I liked the friendliness at the reception and the comfortable room (size and quality). Negative In my opinion there was a lack of communication between receptionists in different shifts when it comes to preparations of individual needs.
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