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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
7.7

15 Evaluations

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1/19 Hotel Wellness Step
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19/19 Hotel Wellness Step

Your HRS offer

Dbl. from €47.00

HRS price assurance

If you find a better offer, we will refund you the difference.

   

Important information

Style of hotel and ambience

WELLNESS HOTEL STEP is a 4-star hotel complex with extensive congress, sports and wellness facilities. The hotel offers modern rooms and apartments that are air-conditioned. Guests appreciate the choice of restaurants serving traditional cuisine.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 12 EUR
  • Car park is directly by hotel
  • Secure parking
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 12 EUR
  • Parking with charging facility for electric cars
  • Coach parking space at hotel
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden terrace
  • Indoor pool open from 07:00.00 until 23:00.00
  • Sauna
  • Solarium
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Centrally controlled air conditioning
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 12 EUR
  • Pets permitted Fee per day 12 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Vending machine for beverages
  • Air conditioning in public areas
  • Changing mat for babies
  • Shuttle service to the central station
  • Shuttle service to the airport
  • Shuttle service to the trade fair
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • Towels changed every 2 day(s)
  • Beddings changed every 2 day(s)
  • Limousine service

Hotel data

Hotel built in 1985, Last complete renovation 2002, Last partial renovation 2004, Number of floors 9, Total number of rooms 206, Number of single rooms 18, Number of double rooms 100, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Sport/leisure hotel, Health and beauty hotel, Spa hotel, family-run hotel, child-friendly hotel, Cycling/biker hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 206, DEHOGA Rating 4 DEHOGA Rating valid until 2022-12-31,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Wellness Step:

 Visa  Eurocard/MasterCard  American Express

DEHOGA Stars

Hotel Wellness Step

Location and distance

Google Map

Location of the hotel

WELLNESS HOTEL STEP is a 5-minute drive from world-famous O2 Arena where concerts from well known world performers are held as well as various sporting events. Balabenka Tram Stop is 300 meters away and Metro Station is a 10-minute walk away. The city center can be easily reached by public transportation and the hotel taxi.

Evaluations

7.7

15 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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