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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
7.7

6 Evaluations

Show all reviews

City center 0.30 km Train station 0.90 km Airport 27.00 km
1/8 Hotel Zen
2/8 Hotel Zen
3/8 Hotel Zen
4/8 Hotel Zen
5/8 Hotel Zen
6/8 Hotel Zen
7/8 Hotel Zen
8/8 Hotel Zen

Your HRS offer

Dbl. from €123.58

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • 1 bottle of mineral water
  • Use of the public transport network valid for the whole stay
  • Parking directly by the hotel
  • WLAN in room

   

Important information

Style of hotel and ambience

Family-run hotel with very good connections to public transports and easily accessible from the exit of the highway. The Hotel Zen is your home far away from home.

Service & facilities

  • Elevator
  • Car park is directly by hotel
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 07:00.00 until 11:00.00 and from 17:00 until 21:00.00
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • WLAN with Internet access in lobby Hourly rate 0,00 CHF Fee per day 0,00 CHF
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes

Room facilities

  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms Hourly rate 0,00 CHF Cost per day 0,00 CHF
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Cable TV
  • TV remote control
  • Desk
  • Room safe
  • Coffee machine/tea-maker
  • Individually controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Pets permitted
  • 1 bottle of mineral water
  • Use of the public transport network valid for the whole stay
  • Parking directly by the hotel
  • WLAN in room

Hotel data

Number of floors 3, Total number of rooms 21, Number of single rooms 4, Number of double rooms 13, of which have 2 separate beds 5, of which have a double bed 7, of which are suitable as three-bed rooms 6, Number of junior suites 1, Number of rooms with air conditioning 21, Reception manned at weekends from 07:00 to 11:00 Reception manned at weekends from 17:00 to 21:00, Reception manned from 07:00 to 11:00 Reception manned from 17:00 to 21:00, Earliest check-in 14:00, Latest check-out 11:00, English-speaking staff available during the day, Hotel, Business hotel, family-run hotel, child-friendly hotel, Cycling/biker hotel, Hiking hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 21, Family rooms available 1,

Reception open



Reception manned at weekends

Check-In : 14:00
Check-Out : 11:00

Free for HRS guests:
  • 1 bottle of mineral water 1 bottle of mineral water
  • Use of the public transport network valid for the whole stay Use of the public transport network valid for the whole stay
  • Parking directly by the hotel Parking directly by the hotel
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Zen:

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.) Electronic cash Billing to corporate account possible Discover (Bank) transfer

Hotel Zen

Location and distance

Google Map

City center

0.30 km
Balerna

Airport

27.00 km
Lugano Agno

Train station

0.90 km
Balerna

Highway

0.00 km

Location of the hotel

Located half-way within Mendrisio and Chiasso and 10 minutes far away from the border with Italy. The surroundings are rich of attractions, natural landscapes and gastronomy.

Frequently asked questions about Hotel Zen

Does Hotel Zen offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Zen guests.
Does Hotel Zen offer parking spaces for guests?
Guests of the Hotel Zen can use the following parking options.
  • Parking directly by the hotel
Can I have breakfast in Hotel Zen?
Yes, in the Hotel Zen you can enjoy the breakfast offer from 7:00 clock to 10:00 clock.
What is the average rating of Hotel Zen?
Hotel Zen was rated 7.7 by 6 guests on average.
Which service in the Hotel Zen is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.
What percentage of the guests recommend the Hotel Zen?
83.3 % of HRS guests recommend the Hotel Zen for their next stay.
At what time can you check in at the Hotel Zen at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 11:00 clock.
How far is the nearest train station?
The next station is 0.9 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 27 km from the hotel.
What are the advantages of booking the Hotel Zen via HRS?
HRS customers receive the following benefits when they book the Hotel Zen:
  • 1 bottle of mineral water
  • Use of the public transport network valid for the whole stay
  • Parking directly by the hotel
  • WLAN in room
.
Is there a restaurant in the Hotel Zen?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Zen belongs to the barrier-free hotels in Balerna.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Hotel Zen do not have their own air conditioning.
Is it possible to cancel my booking at the Hotel Zen free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Zen the reception times are as follows:
  • During the week: from 17:00 to 21:00 Clock busy
  • At weekends: from 17:00 to 21:00 Clock busy
Which payment methods can I use to pay in Hotel Zen?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Billing to corporate account possible
  • Discover
  • (Bank) transfer
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

7.7

6 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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