The HRS „Top Quality” seal
If you book a hotel with HRS, you’ll always get the best price. But HRS isn’t just about good value, quality and service matter to us too. That’s why we decided to reward the hotels that go above and beyond in meeting their customers’ wishes. The HRS „TOP QUALITY HOTEL” seal gives hotel portal users like you a helping hand when it comes to making a selection. You’ll immediately recognise the red and gold medal in the list of hotels.
- Excellent customer satisfaction: positive customer ratings (minimum rating “good”) and a recommendation rate of at least 90 per cent
- Outstanding services: at least two free additional services such as Wi-Fi, pay TV, room upgrade, wellness voucher etc.
- High level of flexibility: cancellation of standard bookings free of charge up to 6 pm on day of arrival; guaranteed best price: lowest available room price daily
Needless to say, we carry out ongoing checks to make sure our hotels actually meet these criteria. Transparency and trust are particularly important to HRS, which is why you’ll also find the best prices for „TOP QUALITY HOTELS” from HRS.