WITH DATA & PROCESS NETWORKING TO A TRAVELER-FIRST TRAVEL PROGRAM

How booking and payment of business trips at Deutsche Telekom became more digital and user-friendly through the HRS platform & services.

INITIAL SITUATION

Sustainability, data transparency, and an enhanced experience for every traveler

As one of the largest international telecommunications companies, Deutsche Telekom employs 217,000 employees in over 50 countries. The Group Travel Management alone handles approximately 300,000 overnight stays in Germany annually. The profiles of the travelers vary greatly. From top management, sales, and retail to field service, the program must meet diverse requirements in different regions while providing the best possible experience for each traveler.

"For over 10 years, we have been working continuously with HRS to make the travel experience for our employees safe, seamless, and, in the future, sustainable. As a result, we have achieved over 95% of bookings being processed online through our booking platform."

Benjamin Häfner
Head of Group Travel Management at Deutsche Telekom

RESULTS

95%

of bookings are made online (in the transient segment)

97%

virtual payments for online bookings in Germany

48%

lower rate increase compared to market development in the top 5 destinations

Want to know how our solutions helped Deutsche Telekom achieve its strategic goals? Read the full success story here

Editorial use only in direct correlation with Deutsche Telekom AG. / Nur zur redaktionellen Verwendung im direkten Zusammenhang mit Diensten der Deutschen Telekom AG.

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