Addition Enhances the Most Advanced Procure2Reimburse Global Lodging Platform

Cologne, 14 April 2021 – HRS, the leading corporate lodging platform, is transforming the financial cycle governing corporate hospitality. In an age of digital transformation and comprehensive data visibility, managed travel has largely lagged behind. With the goal of helping companies fully capture and control lodging costs from all segments – including transient, meetings and groups, and extended stay – HRS has built a unique ecosystem that enables global payment, invisible and audited invoice management, and automated VAT reclaim for global programs. HRS’ acquisition of Itelya, the world’s leading travel invoice management services provider, emphasizes HRS’ standing as the most traveler-centric lodging leader and a true financial technology provider. Itelya’s services are used today in more than 180 countries. Itelya’s superior invoice collection and data management capabilities simplify an array of downstream functions, including payment to suppliers and VAT reclaim for corporations.

HRS’ newly-founded Travel FinTech consists of more than 100 team members, collaborating to build the next generation Pay2Reimburse ecosystem. This end-to-end solution is plug & play ready, connecting seamlessly with all leading ecosystem providers, including credit card merchants, expense tool providers and VAT reclaim services.

“Itelya’s decade-long expertise in global invoice management enables us to scale much faster to serve our global client base. We’re excited that their existing management team, along with all their highly-talented colleagues, are joining the HRS Group,” said HRS CEO Tobias Ragge. “Itelya is a centerpiece to the ecosystem we are building out. Our Lodging as a Service platform is comprehensive and unmatched, offering corporations a superior option as they recalibrate for the resumption of business travel. The fact that we own all of our technology solutions and associated data models gives us a unique capability to innovate faster and create the highest value for our customers.”

Complete Procure2Reimburse Ecosystem Creates Unique Data Insights For a Better Customer Experience

HRS’ Lodging as a Service platform includes:

The HRS platform is fully integrated into the leading corporate expense provider, SAP Concur, which helps reduce the burden on travelers for itemization in expense reporting. Automation introduced in recent months facilitates exponential VAT reclaim opportunities for companies that cumulatively leave millions in spend unclaimed due to data and paperwork inaccuracies.

Prominent Brands Leverage HRS Pay2Reimburse Solution Globally

The seamlessness and simplicity of HRS’ platform is widely used by trailblazing managed travel programs around the world. In Europe, companies including Airbus and Deutsche Telekom use the technology to streamline hotel payment and reduce time and effort for travelers to be reimbursed. Companies with massive operations in China, such as Alibaba and Huawei, leverage HRS’ customized solutions for the unique Chinese market to navigate a completely different payment ecosystem compared to Western market standards.

Recognizing the creative flexibility and massive scale of this initiative, the state of California’s travel program leader was honored by Business Travel News as Travel Manager of the Year for 2020.


The business travel industry has been traditionally focused only on improving the booking process. HRS is focused on creating a better, more seamless and sustainable customer experience. This goes way beyond the booking process, encompassing the entire Procure2Reimburse process.

Tobias Ragge – Chief Executive Officer (CEO) HRS Group

We are developing an integrated ecosystem approach as successfully demonstrated by technology players in other industry verticals. We have seen that our automated Pay2Reimburse approach not only drives significant direct and indirect cost savings, but also has the biggest impact on traveler satisfaction and thus adoption to the managed program. We’re facilitating invisible post-transaction processes by leveraging technology to reduce complexity that costs corporations millions every year and creates a lot of headaches with their travelers

said Tobias Ragge.


    HRS is reinventing the way businesses and governments work, stay and pay in today’s dynamic global marketplace. HRS’ advanced platform technology is extending its reach beyond hospitality to meetings, office space management, payment efficiency and crisis recovery. Beyond cost savings in the global post-pandemic economy, HRS clients gain from an unrivaled focus on essential aspects including safety, security and satisfaction. HRS is also recognized for its award-winning Green Stay Initiative, technology that helps corporate hotel programs achieve their NetZero targets, and its groundbreaking Crew & Passengers Solution, which leverages automation to elevate experiences for air and rail operations. Founded in 1972, HRS works with 35 percent of the global Fortune 500, as well as the world’s leading hotel chains, regional hospitality groups and payment providers. More information at

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