Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Lumen Hamburg

6.3

28 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Lumen Hamburg
Hotel Lumen Hamburg
Hotel Lumen Hamburg
Hotel Lumen Hamburg
Hotel Lumen Hamburg
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €58.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Lumen Hamburg

  • Free WiFi

Important information

Style of hotel and ambience

The 3-star hotel Lumen am Hauptbahnhof in Hamburg provides 40 comfortable and spacious rooms, especially suitable for business travellers. The rooms are equipped with shower/toilet, hairdryer, TV, telephone and Wi-Fi. A rich breakfast is served in the morning. The reception desk is open 24/7 and guarded parking facilities, 250 m away, are available (payable).

Location of the hotel

The hotel Lumen am Hauptbahnhof is perfectly situated in Hamburg, only 2 walking minutes away from the main station. Thanks to its ideal location, attractions such as Alster, port and shopping mall ‘Europa Passage’ are easily reachable. Numerous shops and restaurants are located within walking distance.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 15:00
Check-Out: 12:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Lumen Hamburg:

Japan Credit Bureau Mastercard Visa Billing to corporate account possible Electronic cash

Service & facilities

  • Elevator
  • WiFi with internet access in lobby
  • Hotel-owned car park Price/Day 18,00 EUR
  • Parking Price/Day 18,00 EUR
  • Car park is 3-minutes walk away
  • Hotel-owned car park
  • Smoke detectors
  • Video surveillance of entrances
  • Fire alarm
  • Breakfast: 07:00 - 10:00

Room facilities

  • Cable TV
  • Telephone by the bed
  • TV remote control
  • Radio
  • DSL/Broadband internet access
  • WiFi in all rooms
  • Separate luggage storage
  • Room safe
  • Desk
  • Windows for opening
  • Heated towel rack in bathroom
  • Plan of emergency exits
  • Hairdryer
  • Bathroom with shower
  • Bathroom with window
  • Soundproof windows

In-house services

  • Laundry service
  • Free WiFi
  • Express check-out
  • Free daily newspapers
  • Vending machine for beverages

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Hotel Lumen Hamburg

Hotel Lumen Hamburg: Location and distance

City center : 1.00 km - Hamburg

Highway : 2.72 km - A255 - Abzweig Veddel - Anschluß Neue Elbbrücken

Frequently asked questions about Hotel Lumen Hamburg

Does Hotel Lumen Hamburg offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Lumen Hamburg guests.

Does Hotel Lumen Hamburg offer parking spaces for guests?

Guests of the Hotel Lumen Hamburg can use the following parking options.
  • Hotel-owned car park
  • Car park is 3-minutes walk away

Can I have breakfast in Hotel Lumen Hamburg?

Yes in the Hotel Lumen Hamburg you can enjoy the breakfast offer.

What is the average rating of Hotel Lumen Hamburg?

Hotel Lumen Hamburg was rated 6.3 by 28 guests on average.

Which service in the Hotel Lumen Hamburg is particularly well rated?

How willing were staff to help?, Friendliness of the staff and Cleanliness were rated particularly well.

What are the advantages of booking the Hotel Lumen Hamburg via HRS?

HRS customers receive the following benefits when they book the Hotel Lumen Hamburg:
  • Free WiFi
.

Is there a restaurant in the Hotel Lumen Hamburg?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Lumen Hamburg is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

Unfortunately, the hotel rooms in the Hotel Lumen Hamburg do not have their own air conditioning.

Is it possible to cancel my booking at the Hotel Lumen Hamburg free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Hotel Lumen Hamburg the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Hotel Lumen Hamburg?

You can pay at the hotel with the following means of payment:
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa
  • Billing to corporate account possible
  • Electronic cash

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

6.3

28 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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19.06.23

8 Very good

Positive Nice staff, a bit older but clean hotel/room. Negative Not the best location in Hamburg, you should be careful in the evening time.