Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel el PRADO (Palo Alto)

Train station 42.00 km Airport 22.00 km
Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel el PRADO (Palo Alto)
Hotel el PRADO (Palo Alto)
Hotel el PRADO (Palo Alto)
Hotel el PRADO (Palo Alto)
Hotel el PRADO (Palo Alto)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel el PRADO (Palo Alto)

  • Free WiFi
  • Free use of an internet terminal
  • Fruit bowl

Important information

Style of hotel and ambience

The only luxury boutique hotel in Downtown Palo Alto California offering elegant lodging accommodations. Located directly between San Francisco (SFO) and San Jose (SJC) International Airports el PRADO is the ideal location and environment for executives and business travelers destined for Silicon Valley Mountain View Menlo Park Stanford University and the Bay Area Peninsula. Situated on the tree-lined streets of our City Centre we have award winning restaurants world-class shopping elegant spas and fitness centers all within easy walking distance. Forbes Travel Guide has awarded four stars and our community has named us the Best Hotel in Palo Alto for 15 consecutive years.

Location of the hotel

The Garden Court Hotel is a luxury full service hotel located in the downtown area of Palo Alto., Area Attractions, Recreation Information

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 11:00

Accepted payment methods

The following credit cards are accepted by Hotel el PRADO (Palo Alto):

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Elevator
  • WiFi with internet access in lobby
  • Marked disabled parking space
  • Garage in hotel
  • Hotel-owned car park
  • Video surveillance of hallways
  • Video surveillance of hotel lobby
  • Sprinkler system
  • Video surveillance of entrances
  • Building meets all current local/state/country building codes
  • Parking area equipped with lights
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • All guest rooms equipped with sprinklers
  • Visual alarms for the deaf/hard of hearing in public areas
  • Video surveillance recorded 24 hrs a day
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hallways equipped with fire exstinguishers
  • Guest room doors self-closing
  • Visual alarms for the deaf/hard of hearing in guest rooms
  • Automated external defibrillator on site (AED)
  • Hotel stairways ventilated
  • Guest rooms accessed by interior entrances
  • Smoke detectors in all rooms
  • Audible smoke alarms in guest rooms
  • Emergency exits for each floor
  • Audible smoke alarm in hallways
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Number of doors with spyhole in room: 62
  • Number of doors with security lock in room: 62
  • Hotel bar

Room facilities

  • Wheelchair users can check door widths at reception
  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • Cable TV
  • Telephone on the desk
  • Internet TV
  • TV remote control
  • Voicemail
  • Radio
  • TV with international news channel
  • Windows for opening
  • Desk
  • Make-up mirror
  • Plan of emergency exits
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Minibar
  • Seating area
  • Bathroom with bathtub
  • Individually controlled ventilation: : 62
  • Iron + ironing board in 62 rooms

In-house services

  • Shoe-polishing service
  • Laundry service
  • Baby-Sitting
  • Free WiFi
  • Free use of an internet terminal
  • Fruit bowl
  • Express check-out
  • Classic concierge service
  • Porter service:
  • Business Center
  • Secretarial services
  • Pets permitted:
  • Air conditioning in public areas
  • Audiovisual conference equipment
  • WiFi in all conference rooms Price/Hour 0,00 USD
  • WiFi in all conference rooms Price/Day 0,00 USD
  • Number of conference rooms: 2
  • Conference facilities for up to 212 people

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Hotel el PRADO (Palo Alto)

Hotel el PRADO (Palo Alto): Location and distance

Airport : 22.00 km - PAO-Palo Alto Airport of Santa Clara County

Train station : 42.00 km - San Francisco - 4th and King Street Railway Station

Frequently asked questions about Hotel el PRADO (Palo Alto)

Does Hotel el PRADO offer free WLAN in the room?

Free WLAN in the room is available to all Hotel el PRADO guests.

Does Hotel el PRADO offer parking spaces for guests?

Guests of the Hotel el PRADO can use the following parking options.
  • Hotel-owned car park
  • Marked disabled parking space

Can I have breakfast in Hotel el PRADO?

Unfortunately the Hotel el PRADO does not offer breakfast for guests.

How far is the nearest train station?

The next station is 42 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 22 km from the hotel.

What are the advantages of booking the Hotel el PRADO via HRS?

HRS customers receive the following benefits when they book the Hotel el PRADO:
  • Free WiFi
  • Free use of an internet terminal
  • Fruit bowl
.

Is there a restaurant in the Hotel el PRADO?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel el PRADO belongs to the barrier-free hotels in Palo Alto.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel el PRADO are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel el PRADO free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel el PRADO?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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