Ameron Hamburg Hotel Speicherstadt

Am Sandtorkai 4, 20457 Hamburg - Speicherstadt
TK vanaf 183.00EUR incl. BTW en alle toeslagen
Gratis voor HRS gasten:
Vergelijkbare hotels in Hamburg
22.10.19 - 23.10.19
Het gewenste hotel is in de geselecteerde periode niet beschikbaar.
Kaart weergeven
8.8
Zeer goed 135 Beoordelingen
Alles weergeven
Check-in vanaf 15:00
Check-out tot 12:00
Ontbijt
06:30–10:30
Wifi
Parkeergelegenheid direct bij het hotel
Hotelinformatie

Hotelinformatie

Hotelvoorzieningen

  • Ontvangsthal (lobby)
  • Lift
  • Parkeerplaats is direct naast hotel
  • Parkeerplaats is 1 minuten te voet verwijderd
  • Parkeerplaats is beveiligd
  • Aangegeven parkeerplaatsen voor gehandicapten
  • Restaurant(s) 1
  • Geopend van 12:00
  • tot 14:30 uur
  • en geopend van 18:00
  • tot 22:30 uur
  • Hotelbar
  • Terras
  • Sauna
  • Tarief 0 EUR
  • Fitnessruimte
  • Brandmelder
  • Rookmelder
  • Sprinklerinstallatie
  • Met video bewaakte ingangen
  • Wireless LAN met internet in de lobby
  • GSM bereikbaarheid
  • Deur met veiligheidsslot in 192 kamers
  • Ontbijt
  • van 06:30 uur
  • tot 10:30 uur
  • Ook vegetarische maaltijden
  • Ook biologische maaltijden
  • Ook diabetische maaltijden
  • Rookmelders in alle kamers
  • Hotelgangen van brandblusapparaten voorzien
  • In het hotel is noodverlichting aanwezig
  • Trappenhuizen geventileerd
  • Hotel voldoet aan de landelijke/plaatselijke brandweervoorschriften
  • Rookmelder voorzien van akoestisch alarm op de kamer
  • Rookmelder voorzien van akoestisch alarm in de gangen
  • Sprinklerinstallatie op alle kamers
  • Sprinklerinstallatie in alle gangen
  • Directe verbinding van het hotel naar de brandweer (brandweer wordt bij alarm automatisch gewaarschuwd)
  • Nooduitgang op elke verdieping
  • Kameringangen zijn aan de binnenkant van het gebouw
  • Hotelgebouw voldoet aan alle geldende landelijke/plaatselijke bouwvoorschriften.
  • Zelfsluitende kamerdeuren
  • Verlichting in de parkeerzone
  • Registratie van de video-bewaking 24 uur per dag
  • Noodstroom-aggregaat
  • Hotelpersoneel met EHBO-diploma
  • Hotelpersoneel heeft cursus hart-long reanimatie gevolgd
  • Hotelpersoneel heeft cursus hart-long reanimatie gevolgd met diploma van het Rode Kruis

Kamervoorzieningen

  • Wireless LAN met internet in de kamers
  • Rolstoelvriendelijke kamers volgens DIN 18024 18025
  • Aantal 2
  • Kabeltelevisie
  • TV afstandsbediening
  • Schrijftafel
  • Zithoek
  • Telefoon op de schrijftafel
  • Safe op de kamer
  • Temperatuur regelbaar
  • in 192 kamers
  • Geluidsdichte ramen
  • Ramen te openen
  • Make-up spiegel
  • Haardroger
  • Badkamer met douche
  • Noodinformatie
  • Overzicht vluchtwegen
  • TV met internationale nieuwszender

Services in het hotel

  • Katten toegestaan
  • Tarief per dag 20 EUR
  • Hotelsafe
  • Airco in de openbare ruimtes
  • Stadsrondritten
  • Wasservice
  • Schoenpoetsautomaat
  • 1 fles mineraalwater
  • Gebruik van sauna
  • Wireless LAN op de kamer

Bijzonderheden van het hotel

The AMERON Hamburg Hotel Speicherstadt is the only hotel in the warehouse district of Hamburg and offers a historic ballroom as well as a bar with library. Furthermore it provides the Italian restaurant cantinetta ristorante and the Vitality Spa on the 7th floor with a magnificent view over the roofs of the historic warehouse district and the futuristic HafenCity. In our Superior- and Business-rooms, as well as in our Junior-Suites, you will find an Espresso-Coffeemaschine inkluded.

Hotelgegevens

Bouwjaar van hotel 2014, Aantal etages 7, Totaal aantal kamers 192, Aantal eenpersoonskamers 0, Aantal tweepersoonskamers 192, daarvan met 2 aparte bedden 192, Aantal juniorsuiten 8, Aantal kamers met airco 192, Bedrijfsvakantie van 2013-10-31, tot 2014-08-30, Receptie 24 uur bezet, Check-in vanaf 15:00, Check-out tot 12:00, Meertalig personeel - 24 uur, Hotel, Stadshotel, Zakenhotel, Meetinghotel / congreshotel, niet-rokers hotel, VARTA certified business hotel 700082, Niet-roken kamer 192, Kamers voor mensen met allergieën 66

Openingstijden

Receptie:

0:00 tot 24:00

Receptie in het weekend:

0:00 tot 24:00

Check-in vanaf:

15:00

Check-out tot:

12:00

Geaccepteerde betaalmiddelen

  • Diners Club
  • Visa
  • Eurocard / Mastercard
  • American Express
  • Electronic Cash
Ligging & afstand

Am Sandtorkai 4, 20457 Hamburg - Speicherstadt

Omgeving van het hotel
  • 2,0 km
  • 9,63 km

Beoordelingen van Ameron Hamburg Hotel Speicherstadt

97%
97% van de HRS-gasten heeft dit hotel aanbevolen
8.8
Zeer goed 135 Beoordelingen
Vriendelijkheid van het personeel
9,4
Dienst bereidheid
9,3
Sfeer in het hotel
8,9
Kamervoorzieningen
8,7
Netheid van het hotel
9,3
Badkamer
8,7
Kamergrootte
8,2
Ontbijtaanbod
8,8
De kwaliteit van het restaurant
8,6
Waar voor je geld
8,2
Slaapcomfort
8,9
5.9
29.04.19 van Fadejeva T., Zakenreiziger
Why do you ask nationality to be checked in? Why your receptionist cannot explain the need of that data? In such a case you can also ask sexual preferences and answer that this is 'for the system'. Excactly the same answer I got from the receptionist.

Dear Guest, First, we would like to apologise for any inconvenience caused. To explain, in Germany it is regulated by law that our hotel guests, who do not come from Germany, must fill out and sign a reporting certificate including nationality. Unfortunately, our employee was unable to explain this to you correctly and for this we would like to apologize. We had no intention of offending you and hope for your understanding that we are legally obliged to ask you about your nationality. We hope that we will have the opportunity to welcome you back to our hotel and having the chance to show that we can fully satisfy your expectations. best regards Jennifer Schönau General Manager

Details
9.3
18.04.19 van , Zakenreiziger
very good and convenient location

Dear Guest, Thank you very much for your very positive feedback. We highly appreciate it and we would like to thank you for having taken the time to share your experiences during your recent stay at AMERON Hamburg Hotel Speicherstadt. For your next stay, you can ask our reception team for an kettle and we will bring it up to your room, no problem at all. We looking forward to welcome you again in Hamburg. Best regards Jennifer Schönau General Manager

no kettle in the room
Details
8.5
08.02.19 van Bognarne V., Zakenreiziger
i liked the room in general

Dear Guest, Thank you very much for your very positive feedback. We highly appreciate it and we would like to thank you for having taken the time to share your experiences during your recent stay at AMERON Hamburg Hotel Speicherstadt. We looking forward to welcome you again. best regards Jennifer Schönau General Manager

i didn't like that there is no door for the bathroom, therefore it is a bit cold in the morning while bathing / showering
Details
9.7
16.11.18 van , Zakenreiziger
Glass wall of shower cabin and shower itself very good hot water and pressure

Dear guest, Thank you very much for your very positive feedback. We highly appreciate it and we would like to thank you for having taken the time to share your experiences during your recent stay at AMERON Hotel Speicherstadt. We hope to welcome you back to our hotel in the future. Best regards, Jennifer Schönau General Manager

Details
7.8
30.08.18 van Morgan T., Zakenreiziger
The décor and location. Staff were friendly, but a bit clueless

Dear guest, Thank you very much for sharing your feedback on HRS. We appreciate your Feedback regarding the staff attitude and are awefully sorry you did not get to experience our usually excellent service. We are sorry for any inconvenience we may have caused you. We will discuss all your comments, such as the wake-up call or the iron, internally with the appropriate teams so that there won't be such inconvenience in the future. We hope that we will have the opportunity to welcome you back to our hotel and having the chance to show that we can fully satisfy your expectations. Best regards, Jennifer Schönau, General Manager

It's a disaster! Unscheduled wake up call (and when I complained it was basically my fault as the hotel had written it in their book - though obviously it was a mistake by the hotel or another guest making the wake up call booking), no room service for food at all - which was annoying after travelling all day and the restaurant was shut, took 3 days to get an iron - and when I did it wasn't working (which meant I had to go to visit clients with a creased shirt), had to fight to get 2 key cards - which you need if you want to charge anything whilst you're out of the room, do not disturb sign was ignored when placed on the door, safe broke on final day and trapped my passport inside, gym was poor - no exercise bike or decent weight machines. I never want to have to stay here again.

Dear guest, Thank you very much for sharing your feedback on HRS. We appreciate your Feedback regarding the staff attitude and are awefully sorry you did not get to experience our usually excellent service. We are sorry for any inconvenience we may have caused you. We will discuss all your comments, such as the wake-up call or the iron, internally with the appropriate teams so that there won't be such inconvenience in the future. We hope that we will have the opportunity to welcome you back to our hotel and having the chance to show that we can fully satisfy your expectations. Best regards, Jennifer Schönau, General Manager

Details
7.7
30.07.18 van , Zakenreiziger
Location, Cleanliness & Friendliness of Staff

Dear guest, Thank you for your feedback about your stay at the AMERON Hotel Speicherstadt. How nice that you liked it and that you appreciate the cleanliness of the hotel. We would be pleased to see you again in the future at the AMERON Hotel Speicherstadt. Best regards from Hamburg, Jennifer Schönau, General Manager

Breakfast Menu was the same everyday

Dear guest, Thank you for your feedback about your stay at the AMERON Hotel Speicherstadt. How nice that you liked it and that you appreciate the cleanliness of the hotel. We would be pleased to see you again in the future at the AMERON Hotel Speicherstadt. Best regards from Hamburg, Jennifer Schönau, General Manager

Details
9.9
10.07.18 van Ozolit E., Zakenreiziger
It is a very nice place to stay. Plus the wishes of a visitor are considered well. Nice look on the lake.

Dear guest, Thank you very much for your review via HRS.com. The entire team is happy about your feedback. How nice that you liked it so much. We would be pleased to see you again at the AMERON Hotel Speicherstadt in the future. Best regards from Hamburg, Jennifer Schönau, General Manager

Details
9.0
05.06.18 van , Zakenreiziger
Friendly staff

Dear guest, Thank you for your rating your stay in our hotel. We are very pleased that you liked it and that you enjoyed our service. It would be nice if we could welcome you again in the future. Best regards from AMERON Hotel Speicherstadt, Jennifer Schönau, General Manager

Details
8.6
01.12.17 van , Zakenreiziger
Location and ambience

Dear guest, Thank you very much for rating AMERON Hotel Speicherstadt on hrs.com. We are glad that you liked it and you appreciate the location and the ambience. We hope that we will have the opportunity to welcome you back to our hotel and having the chance to show that we can fully satisfy your expectations. Best regards, Jennifer Schönau, General Manager

It is sometimes noisy - can hear people walking about above your room or internal doors closing.
No mini bar for refreshments - have to go down to bar for everything

Dear guest, We are sorry that we could not fully inspire you. For your next stay, please ask for a room from our SMART Comfort category. These rooms are equipped with a minibar. We hope that we will have the opportunity to welcome you back to our hotel and having the chance to show that we can fully satisfy your expectations. Best regards, Jennifer Schönau, General Manager

Details
Pagina 1 van 1