Hotel Maison Sofia

On the floor there was one food tray placed by most probably one hotel guest (not me) , and was not picked up for 2 days

the garden is nice

i spent 10 days in the hotel because of a business trip. Breakfast was always cold in all 10 days. The hotel is obiviously not able to keep the food warm. Coffee quality you can forget, this coffee is not drinkable, you press cappuchino and you get milk and water, staff is not helping at all, because they dont understand you. during the 10 days the option for cappuchino was also not repaired although we said it several time that it is not functioning. Staff at the breakfast is hiding all the time, not motivated and you dont see them at all. Staff at reception is arrogant and not really nice. It's better not to ask. The hotel looks clean at the first glance but if you look in more detail you see that it is not really clean. The music in the coridors was few times too loud until late. You hear it in your room. I asked them to change the volume and the answer of the receptionist was that nobody else complained about it. And what?

Friendly staff

Breakfast, spa area

The food for beeakfast was cold (I mean the hot dishes) the non smoking business room smelt smokey