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from€196 / night
4 HRS Stars

Hafen Hamburg

Check-in: 03:00 PMCheck-out: 11:00 AM
from€196 / night
Free WiFi
Parking
Restaurant
Non-smoking room
Minibar
79.5%
of guests recommend this hotel

8.2

Very good

Based on 83 reviews

Seewartenstr. 9, 20459 Hamburg, Neustadt

Location and distances

location target

Seewartenstr. 9, 20459 Hamburg, Neustadt

This charming hotel is located above the St. Pauli Landungsbrücken and impresses with a dreamlike view over the harbour and the Elbe.

Helmut Schmidt Airport5.6 mi.
Nearest station0.12 mi.
City center1.2 mi.

Ratings and reviews(5)

Filter reviews by:

79.5 % of guests recommend this hotel

Very good

8.2/10

Cleanliness of the hotel

8.6

Value for money

7.5

Ambience/Atmosphere in hotel

8.5

Willingness to assist

8.7

Friendliness of recpetion

8.8

Quality of breakfast

9.0

How comfortable the beds are

8.0

Restaurant quality

-

Wellness

-

Room facilities

7.5

Room size

7.7

Bathroom

7.6

5.5Appealing

Posted on 19 Nov 2025

BOUGACI S.- Business traveler

location

i was given a tiny room , like for students

i was not even proposed a double bed
the receptionist didn't even advertise their restaurant offer.

bathroom design was really bad due to no shower door: after a shower the whole bathroom gets flooded

breakfast choices are very limited for the standard of the hotels

10.0Excellent

Posted on 12 Aug 2025

Martens T.- Private traveler

My view from my room at the harbour. The terrace at the Restaurant with the view.

That my bag was getting stolen, but this was my vault. The staff and the police were very helpful.

7.0Good

Posted on 03 Jul 2025

MARTINON E.- Business traveler

Close to area I usually stay

None of the rooms have air conditioning and the rooms were very very hot

Hotel amenties and information

Hotel Description

Hotel with Hanseatic-maritime flair, located directly at the St. Pauli Landungsbrücken and the Elbe. Underground station within walking distance.

Special features of the hotel

Please note the following revised opening hours for our Tower Bar: The Tower Bar will be closed from 26 July to 30 July 2026. From 31 July until 21 August (provisionally), the Tower Bar will only be accessible on foot, without the use of the lift. The Tower Bar will be closed on the following days: Sun 2 August 26 Sun 9 August 26 Sun 16 August 26

Most popular facilities

Non-smoking room
Restaurant
Minibar
Room safe
Bathroom
Lift
Desk
Free WiFi
Parking

Free for HRS guests

  • Free WiFi

Frequently asked questions about Hafen Hamburg

Free WLAN in the room is available to all Hafen Hamburg guests.
Guests of the Hafen Hamburg can use the following parking options:
  • dotCar park is directly by hotel
  • dotHotel-owned car park
  • dotGarage in the hotel, fee per 24 hours: €29.00
  • dotHotel-owned car park, fee per 24 hours: €29.00
  • dotMarked disabled parking space
Hafen Hamburg was rated 8.2 by 83 guests on average.
Willingness to assist, Friendliness of recpetion and Cleanliness of the hotel were rated particularly well.
79.5 % of guests recommend the Hafen Hamburg for their next stay.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 11:00 AM clock.
The next station is 0.2 km away from the accommodation.
The nearest airport is 9 km from the hotel.
HRS customers receive the following benefits when they book the Hafen Hamburg:
  • dotFree WiFi
The hotel has its own restaurant.
Hafen Hamburg belongs to the barrier-free hotels in Hamburg.
Unfortunately, the hotel rooms in the Hafen Hamburg do not have their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Hafen Hamburg the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotAmerican Express
  • dotMastercard
  • dotVisa
  • dotDebit card
  • dotApple Pay
  • dotGoogle Pay
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
Top marks for HRS:
clean and safe

Clean & Safe Protocol

Self Inspected Hotel

The hotel has undergone a self-inspection regarding its enhanced protective measures.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

03:00 PM

Latest check-out

11:00 AM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • American Express
  • Mastercard
  • Visa
  • Debit card
  • Apple Pay
  • Google Pay
Sustainability
Sustainability data reported via HRS Green StayGreen Stay

This hotel measures and reports its environmental footprint - including carbon, water and waste through the HRS Green Stay assessment based on the Sustainable Hospitality Alliance's HCMI and HWMI methodologies. The grades below reflect the hotel’s performance per occupied room night, measured against Green Stay’s thresholds for its regions.

The Green Stay indicator reflects reported data from hotels; it is not an environmental certification.

Carbon dioxide

A

3.4 kg CO2 / night

Water

B

240 liter / night

Waste

A

Figures reflect data reported by the hotel for 2024.

Calculations include Scope 1, 2 and Partial Scope 3. They exclude upstream supply chain (Scope 3.2-3.14) and are not a full life cycle assessment (LCA). HRS performs plausibility and anomaly checks and does not independently verify or audit sustainability data provided by the hotels.

Sustainability Programs

Greensign