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4 HRS Stars

Novotel Almaty City Center

Check-in: 03:00 PMCheck-out: 12:00 PM
Parking
Pets allowed
Swimming pool
WiFi
Lift
Swimming pool

4.1

Appealing

Based on 1 review

DOSTYK AVENUE 104 A, A25D5Y3 Almaty, Алматы

Location and distances

location target

DOSTYK AVENUE 104 A, A25D5Y3 Almaty, Алматы

ALMATY0.62 mi.
Nearest station0.62 mi.
City center0.62 mi.

Ratings and reviews(1)

Filter reviews by:

Appealing

4.1/10

Cleanliness of the hotel

2.0

Value for money

3.0

Ambience/Atmosphere in hotel

5.0

Willingness to assist

4.0

Friendliness of recpetion

5.0

Quality of breakfast

8.0

How comfortable the beds are

4.0

Restaurant quality

-

Wellness

-

Room facilities

3.0

Room size

3.0

Bathroom

4.0

4.1Appealing

Posted on 28 Oct 2024

Stoyanova V.- Business traveler

breaskfsst

the room was not well cleaned, had a bad smell, no bottle of water at least for the first night, staff is not kind and helpful, the location is far from the center, the price of the hotel is high for the services.

Hotel amenties and information

Hotel Description

The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.

Most popular facilities

Pets allowed
WiFi
Lift
Swimming pool
Hotel bar
Parking

Frequently asked questions about Novotel Almaty City Center

Guests of the Novotel Almaty City Center can use the following parking options:
  • dotHotel-owned car park
Novotel Almaty City Center was rated 4.1 by 1 guests on average.
Quality of breakfast, Ambience/Atmosphere in hotel and Friendliness of recpetion were rated particularly well.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 1 km away from the accommodation.
The nearest airport is 1 km from the hotel.
Unfortunately the Novotel Almaty City Center does not offer any advantages for HRS guests.
The hotel does not have its own restaurant.
Novotel Almaty City Center belongs to the barrier-free hotels in Almaty.
Unfortunately, the hotel rooms in the Novotel Almaty City Center do not have their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
You can pay at the hotel with the following means of payment:
  • dotAmerican Express
  • dotMastercard
  • dotVisa
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
Top marks for HRS:
clean and safe

Clean & Safe Protocol

Expert Inspected Hotel

The hotel has been inspected by an independent expert in hygiene, cleanliness and disinfection.

Hotel information

Service times

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Payment options

  • American Express
  • Mastercard
  • Visa
Sustainability
HRS AwardedGreen Stay

This hotel measures and reports its environmental footprint - including carbon, water and waste through the HRS Green Stay assessment based on the Sustainable Hospitality Alliance's HCMI and HWMI methodologies. The grades below reflects the hotel's reported performance per occupied room night, compared against hotels assessed via Green Stay

Carbon dioxide

C

35 kg CO2 / night

Water

B

510 liter / night

Waste

A

0.12 kg / night

Calculations include Scope 1, 2 and Partial Scope 3. They exclude upstream supply chain (Scope 3.2-3.14) and are not a full life cycle assessment (LCA). HRS performs plausibility and anomaly checks and does not independently verify or audit sustainability data provided by the hotels.