Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

302 Evaluations

Show all reviews

City center 2.03 km Train station 2.97 km Airport 9.40 km
1/26 Hotel Empire Riverside
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Your HRS offer

Dbl. from €153.28

HRS price assurance

If you find a better offer, we will refund you the difference.


Free for HRS guests:
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • WiFi in room

Important information

Style of hotel and ambience

The elegant Empire Riverside Hotel in Hamburg welcomes its guests with an international flair. Its rooms and suites feature high-quality amenities. The large wellness area, measuring 200 m², includes a sauna, a steam bath, and Kneipp pools. Treat yourself to tasty regional and international dishes at the hotel restaurant. The hotel's highlight is the skyline bar “20up” on the 20th floor, from which you can enjoy a breathtaking view.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 20,00 EUR
  • Restaurant(s) 1 open from 07:00.00 until 10:30.00
  • Hotel bar
  • Sauna Fee 0,00 EUR
  • Turkish bath Hourly rate 0,00 EUR
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception
  • Fitness centre Fee 0,00 EUR
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Seating with armrests in reception area
  • Within walking distance of public transport max. 500m
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Guest room doors self closing
  • Parking area equipped with lights
  • Emergency back-up generators
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Cost per day 0,00 EUR
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Voicemail
  • Room safe
  • Mini-bar
  • Temperature controls in 327 rooms
  • Individually controlled ventilation in 327 rooms
  • Soundproof windows
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Separate reading light for bed
  • Separate luggage storage space
  • Separate coat rack
  • Hooks for bath robes in bathroom
  • Generous storage space in the bathroom

In-house services

  • Large dogs permitted Fee per day 25,00 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Free daily newspapers
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • WLAN in room
  • Chemist and doctor can be contacted via reception
  • Various daily newspapers available

Hotel data

Hotel built in 2007, Number of floors 20, Total number of rooms 327, Number of single rooms 0, Number of double rooms 327, of which have a double bed 327, Number of junior suites 12, Number of rooms with air conditioning 327, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking hotel, VARTA certified business hotel 392361, No-smoking room 327,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 15:00
Check-Out : 11:00

Free for HRS guests:
  • 1 bottle of mineral water 1 bottle of mineral water
  • Personal daily newspaper for every room Personal daily newspaper for every room
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Empire Riverside:

Visa Eurocard/MasterCard American Express Electronic cash Travelers' checks

Hotel Empire Riverside

Location and distance

Google Map

City center

2.03 km


9.40 km
Hamburg Airport (HAM)

Train station

2.97 km
Hamburg Hbf


4.45 km
A252 - Südtangente Hamburg - Anschluß B4/B75

Location of the hotel

The hotel enjoys a central location in Hamburg, in the entertainment district St. Pauli. On the Reeperbahn street, guests will find a multitude of clubs, bars, and restaurants. The port and the Landungsbrücken (Landing Bridges) are only a few steps away. Here, you can book an interesting boat tour through the warehouse district, Speicherstadt.

Frequently asked questions about Hotel Empire Riverside

Does Hotel Empire Riverside offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Empire Riverside guests.
Does Hotel Empire Riverside offer parking spaces for guests?
Guests of the Hotel Empire Riverside can use the following parking options.
  • Garage in the hotel Fee per 24 hours 20,00 EUR
Can I have breakfast in Hotel Empire Riverside?
Yes, in the Hotel Empire Riverside you can enjoy the breakfast offer from 7:00 clock to 10:00 clock.
What is the average rating of Hotel Empire Riverside?
Hotel Empire Riverside was rated 8.9 by 302 guests on average.
Which service in the Hotel Empire Riverside is particularly well rated?
The quality of breakfast, Cleanliness and Friendliness of the staff were rated particularly well.
What percentage of the guests recommend the Hotel Empire Riverside?
94.7 % of HRS guests recommend the Hotel Empire Riverside for their next stay.
At what time can you check in at the Hotel Empire Riverside at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 11:00 clock.
How far is the nearest train station?
The next station is 3 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 9.4 km from the hotel.
What are the advantages of booking the Hotel Empire Riverside via HRS?
HRS customers receive the following benefits when they book the Hotel Empire Riverside:
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • WLAN in room
Is there a restaurant in the Hotel Empire Riverside?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Empire Riverside belongs to the barrier-free hotels in Hamburg.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Empire Riverside are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Empire Riverside free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Empire Riverside?
You can pay at the hotel with the following means of payment:
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Travelers' checks
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..



302 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

Show moreless

DOMPEYRE J. Business traveler


9.7 Excellent

Positive Style, atmosphere Negative Nothing

Anonymous Business traveler


9.3 Excellent

Negative Single bed comforter is not large enough

TRESGUERRES P. Business traveler


8.8 Very good

Positive Modern, well located, nice room & amenities and bathroom set-up. Excellent breakfast. Negative Top roof bar easily crowded due to reduced places (COVID measures). Would be worth managing reservation as it is done with breakfast.

TSIKOURA C. Business traveler


8.9 Very good

Negative Long queues at the reseption and for breakfast.

DOMPEYRE J. Business traveler


9.9 Excellent

Positive Everything ! Negative N/A

HEWLETT N. Business traveler


8.8 Very good

Negative Pillows. Always to soft.

GRANGER P. Business traveler


9.1 Excellent

Positive The breakfast and the comfortable room Negative My feeling is that the reception desk people were not always smiling and welcoming.

Anonymous Business traveler


9.1 Excellent

Positive The free Water bottle / The high Comfort of the Bed Pillows, The great breafast.

Anonymous Business traveler


9 Excellent

Positive First time at this hotel, all aspects were fine for me from checking in to checking out, inc the room & breakfast Negative maybe a specific point in this current pandemic, the lift doors as they are copper type material show all the finder marks which look dirty = unclean am sure they are cleaned but just impression.

LOUBET R. Business traveler


9.6 Excellent

Positive The amazing view, the overall comfort and the willingness from the staff to assist Negative Closure of the restaurant @ 9h30 !