Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Urban (Madrid)

Train station 1.00 km Airport 14.00 km
Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

B

11.67

kg CO2/night

Water

B

532.30

liter/night

Waste

D

-1.00

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Urban (Madrid)
Hotel Urban (Madrid)
Hotel Urban (Madrid)
Hotel Urban (Madrid)
Hotel Urban (Madrid)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €441.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Urban (Madrid)

  • Welcome drink
  • 1 minibar refill
  • Free WiFi
  • 1 bottle of mineral water

Important information

Style of hotel and ambience

The luxurious Urban Hotel Madrid offers its guests the highest possible comfort and a friendly, attentive service. The hotel features 96 modern rooms, the Restaurant Europa Decó, the oyster bar Glass Bar, the cocktail bar La Terraza del Urban, a fitness room as well as parking facilities.

Location of the hotel

The Urban Hotel Madrid is situated in the middle of the city centre. The Paseo del Prado boulevard, the Puerta del Sol and the Buen Retiro Park are in the vicinity of the hotel. Other attractions of the city are reachable within few minutes on foot from the Urban Hotel Madrid.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 15:00
Check-Out: 12:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Urban (Madrid):

American Express Visa Japan Credit Bureau Mastercard

Service & facilities

  • Elevator
  • Mobile phone reception
  • Reception (lobby)
  • Public internet terminal:
  • WiFi with internet access in lobby
  • Hotel-owned car park Price/Day 25,00 EUR
  • Parking Price/Day 25,00 EUR
  • Hotel-owned car park
  • Video surveillance of hallways
  • Smoke detectors
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Automatic emergency wake-up alarm
  • Sprinkler system
  • Fire alarm
  • Audible smoke alarm in hallways
  • Audible smoke alarms in guest rooms
  • Hotel staff trained in first aid
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Parking area equipped with lights
  • Hotel has emergency lighting
  • Building meets all current local/state/country building codes
  • Hotel complies with country/state/local fire prevention laws
  • Outdoor swimming pool:
  • Turkish bath: Price 0,00 EUR
  • Fitness room:
  • Breakfast: 07:00 - 11:00
  • Hotel bar
  • Restaurant(s): 1
    13:30 - 15:30
    20:30 - 22:30
  • Offdays: Su,Mo

Room facilities

  • Wheelchair users can check door widths at reception
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 2
  • Satellite TV
  • Telephone on the desk
  • TV remote control
  • Telephone by the bed
  • WiFi in all rooms Price/Hour 0,00 EUR
  • Soundproof windows
  • Heated towel rack in bathroom
  • Emergency information
  • Room safe
  • Bathrobes
  • Bathroom with shower
  • Bathroom with bathtub
  • Desk
  • Plan of emergency exits
  • Hairdryer
  • Make-up mirror
  • Minibar
  • Centrally controlled air conditioning
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Welcome drink
  • 1 minibar refill
  • Free WiFi
  • 1 bottle of mineral water
  • Classic concierge service
  • Pets permitted: Price/Day: 33,00 EUR
  • Air conditioning in public areas
  • Hotel safe
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • Number of conference rooms: 4
  • Conference facilities for up to 375 people
  • WiFi in all conference rooms

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Hotel Urban (Madrid)

Hotel Urban (Madrid): Location and distance

Airport : 14.00 km - Madrid Barajas International Airport (MAD)

Train station : 1.00 km - Madrid - Atocha Railway Station

Frequently asked questions about Hotel Urban (Madrid)

Does Hotel Urban offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Urban guests.

Does Hotel Urban offer parking spaces for guests?

Guests of the Hotel Urban can use the following parking options.
  • Hotel-owned car park

Can I have breakfast in Hotel Urban?

Yes in the Hotel Urban you can enjoy the breakfast offer.

How far is the nearest train station?

The next station is 1 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 14 km from the hotel.

What are the advantages of booking the Hotel Urban via HRS?

HRS customers receive the following benefits when they book the Hotel Urban:
  • Welcome drink
  • 1 minibar refill
  • Free WiFi
  • 1 bottle of mineral water
.

Is there a restaurant in the Hotel Urban?

The hotel has its own restaurant.

Is the hotel barrier-free?

Hotel Urban belongs to the barrier-free hotels in Madrid.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Urban are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Urban free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Hotel Urban the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Hotel Urban?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Visa
  • Japan Credit Bureau
  • Mastercard

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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