Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Comfort Hotel Astana

City center 4.00 km Train station 6.00 km Airport 14.00 km
Comfort Hotel Astana
Comfort Hotel Astana
Comfort Hotel Astana
Comfort Hotel Astana
Comfort Hotel Astana
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €133.44 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Comfort Hotel Astana

  • Free WiFi
  • Free use of the sauna
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Personal daily newspaper for every room

Important information

Style of hotel and ambience

Both leisure and business travellers are warmly welcomed at this modern international hotel. It features spacious, appealingly equipped rooms which meet highest standards. A charming restaurant serves local and international dishes and freshly baked pastries. Furthermore, a conference centre and a health centre with beauty salon and massage parlour are at the guests’ disposal.

Location of the hotel

The Comfort Hotel Astana is centrally located in the Kazakh capital, opposite the open-air museum Atameken which features numerous important national sights as miniature models. By public transport, the city’s museums, the impressive Nur-Astana-Mosque and the Khan Shatyr Centre are conveniently reachable. The Astana International Airport is 16 kilometres away.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 13:00
Check-Out: 12:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Comfort Hotel Astana:

Mastercard Visa American Express Billing to corporate account possible

Service & facilities

  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 KZT
  • Public internet terminal: Price/Hours: 0,00 KZT
  • Secure parking
  • Security patrolled car park
  • Hotel-owned car park Price/Day 0,00 KZT
  • Garage in hotel Price/Day 0,00 KZT
  • Hotel-owned car park
  • Video surveillance of hotel lobby
  • Security guards
  • Video surveillance of hallways
  • Sprinkler system
  • Video surveillance of entrances
  • Smoke detectors
  • Fire alarm
  • Parking areas patrolled
  • Video surveillance recorded 24 hrs a day
  • Hotel has emergency lighting
  • Hotel staff trained in first aid
  • All guest rooms equipped with sprinklers
  • Visual alarms for the deaf/hard of hearing in public areas
  • Building meets all current local/state/country building codes
  • Hotel complies with country/state/local fire prevention laws
  • Audible smoke alarm in hallways
  • Parking area equipped with lights
  • Guest rooms accessed by interior entrances
  • Emergency backup generators
  • Hallways equipped with fire exstinguishers
  • Smoke detectors in all rooms
  • Hotel stairways ventilated
  • Visual alarms for the deaf/hard of hearing in hallways
  • Number of doors with spyhole in room: 50
  • Number of doors with security chain in room: 50
  • Number of doors with security lock in room: 50
  • Sauna: Price 0,00 KZT
  • Health and beauty center: 10:00 - 22:00
  • Breakfast: 07:00 - 10:00
  • Wholefood available
  • Vegetarian food available
  • Halal food available
  • Hotel bar
  • Restaurant(s): 1
    00:00 - 23:59
  • Menu

Room facilities

  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 1
  • TV remote control
  • Satellite TV
  • Telephone by the bed
  • TV with international news channel
  • WiFi in all rooms Price/Hour 0,00 KZT
  • Minibar
  • Windows for opening
  • Plan of emergency exits
  • Make-up mirror
  • Soundproof windows
  • Bathrobes
  • Bathroom with shower
  • Emergency information
  • Full-length mirror
  • Room safe
  • Heated towel rack in bathroom
  • Desk
  • Hairdryer
  • Seating area
  • Centrally controlled air conditioning
  • Individually controlled ventilation: : 105
  • Fridge in 105 rooms
  • Waterboiler
  • Coffee machine/Tea-maker in 105 rooms
  • Chinese TV channel
  • Free tea supplies in room

In-house services

  • Shoe-polishing machine
  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Free WiFi
  • Free use of the sauna
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Personal daily newspaper for every room
  • Classic concierge service
  • Express check-out
  • Porter service: Price/piece: 0,00 KZT
  • Free daily newspapers
  • Business Center
  • Pets not allowed
  • Air conditioning in public areas
  • Hotel safe
  • Audiovisual conference equipment
  • Number of conference rooms: 1
  • Conference facilities for up to 25 people

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Comfort Hotel Astana

Comfort Hotel Astana: Location and distance

City center : 4.00 km - Astana

Airport : 14.00 km - Astana International Airport (TSE)

Train station : 6.00 km - Astana

Frequently asked questions about Comfort Hotel Astana

Does Comfort Hotel Astana offer free WLAN in the room?

Free WLAN in the room is available to all Comfort Hotel Astana guests.

Does Comfort Hotel Astana offer parking spaces for guests?

Guests of the Comfort Hotel Astana can use the following parking options.
  • Hotel-owned car park
  • Secure parking
  • Security patrolled car park
  • Parking areas patrolled
  • Parking directly by the hotel

Can I have breakfast in Comfort Hotel Astana?

Yes in the Comfort Hotel Astana you can enjoy the breakfast offer.

How far is the nearest train station?

The next station is 6 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 14 km from the hotel.

What are the advantages of booking the Comfort Hotel Astana via HRS?

HRS customers receive the following benefits when they book the Comfort Hotel Astana:
  • Free WiFi
  • Free use of the sauna
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Personal daily newspaper for every room
.

Is there a restaurant in the Comfort Hotel Astana?

The hotel has its own restaurant.

Is the hotel barrier-free?

Comfort Hotel Astana belongs to the barrier-free hotels in Nur-Sultan.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Comfort Hotel Astana are equipped with their own air conditioning.

Is it possible to cancel my booking at the Comfort Hotel Astana free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Comfort Hotel Astana the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Comfort Hotel Astana?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • Billing to corporate account possible

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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