The Heidelberg Exzellenz Hotel
City center 1.00 km Train station 1.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €120.13 Double room €0.00
Your travel dates
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Free for HRS guests in the hotel The Heidelberg Exzellenz Hotel
- Free WiFi
- Domestic landline phone calls
- 1 bottle of mineral water
Important information
Style of hotel and ambience
Equipped with a good range of amenities, the rooms at “The Heidelberg Exzellenz Hotel” are both modern and spacious. Ideal for setting up guests for a day out in the town, there is a delicious breakfast buffet available in the mornings.
Location of the hotel
Set in a perfect location for exploring the town of Heidelberg, this hotel is guaranteed to leave guests satisfied with their stay. The old town is a mere 5-minute walk away while the nearby tram links allow for easy access.
Reception open
During the week
07:00 Uhr - 20:00 Uhr
At weekends
Not occupied
Check-In: 14:00
Check-Out: 11:00
Accepted payment methods
The following credit cards are accepted by The Heidelberg Exzellenz Hotel:
Service & facilities
- Elevator
- Reception (lobby)
- Mobile phone reception
- Public internet terminal: Price/Hours: 0,00 EUR
- WiFi with internet access in lobby
- Secure parking
- Secure parking for bicycles/motorbikes
- Hotel-owned car park Price/Day 15,00 EUR
- Garage in hotel Price/Day 15,00 EUR
- Parking Price/Day 15,00 EUR
- Car park is 2-minutes walk away
- Garage is 2-minutes walk away
- Hotel-owned car park
- Video surveillance of hotel lobby
- Smoke detectors
- Fire alarm
- Hotel stairways ventilated
- Hotel staff trained in first aid
- Guest rooms accessed by interior entrances
- Parking area equipped with lights
- Hallways equipped with fire exstinguishers
- Breakfast: 06:30 - 10:00
- Vegetarian food available
Room facilities
- Cable TV
- Telephone by the bed
- TV remote control
- Radio
- DSL/Broadband internet access
- WiFi in all rooms
- Separate luggage storage
- Desk
- Make-up mirror
- Hairdryer
- Full-length mirror
- Windows for opening
- Heated towel rack in bathroom
- Plan of emergency exits
- Bathroom with shower
- Bathroom with window
- Seating area
- Soundproof windows
- Bathroom with bathtub
- Kitchenette in 23 rooms
- Fridge in 23 rooms
- Waterboiler
- Microwave oven in 23 rooms
- Iron + ironing board in 47 rooms
- Free tea supplies in room
- Complimentary slippers provided in room
In-house services
- Laundry service
- Shoe-polishing machine
- Change of towels once a day
- Change of linen every 2 days
- Free WiFi
- Domestic landline phone calls
- 1 bottle of mineral water
- Sightseeing tours
- Car rental
- Shuttle service to the airport: Price 35,00 EUR
- Meets ISO 14001 environmental management standard
- Large dogs permitted: Price/Day: 10,00 EUR
- Pets permitted: Price/Day: 10,00 EUR
- Adaptor for Chinese/US plugs
- Number of conference rooms: 1
- Conference facilities for up to 32 people
- WiFi in all conference rooms
The Heidelberg Exzellenz Hotel
The Heidelberg Exzellenz Hotel: Location and distance
Frequently asked questions about The Heidelberg Exzellenz Hotel
Does The Heidelberg Exzellenz Hotel offer free WLAN in the room?
Free WLAN in the room is available to all The Heidelberg Exzellenz Hotel guests.
Does The Heidelberg Exzellenz Hotel offer parking spaces for guests?
Guests of the The Heidelberg Exzellenz Hotel can use the following parking options.
- Hotel-owned car park
- Secure parking
- Secure parking for bicycles/motorbikes
- Car park is 2-minutes walk away
Can I have breakfast in The Heidelberg Exzellenz Hotel?
Yes in the The Heidelberg Exzellenz Hotel you can enjoy the breakfast offer.
What is the average rating of The Heidelberg Exzellenz Hotel?
The Heidelberg Exzellenz Hotel was rated 8.7 by 20 guests on average.
Which service in the The Heidelberg Exzellenz Hotel is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.
What percentage of the guests recommend the The Heidelberg Exzellenz Hotel?
95 % of HRS guests recommend the The Heidelberg Exzellenz Hotel for their next stay.
How far is the nearest train station?
The next station is 1 km away from the accommodation.
What are the advantages of booking the The Heidelberg Exzellenz Hotel via HRS?
HRS customers receive the following benefits when they book the The Heidelberg Exzellenz Hotel:
- Free WiFi
- Domestic landline phone calls
- 1 bottle of mineral water
Is there a restaurant in the The Heidelberg Exzellenz Hotel?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
The Heidelberg Exzellenz Hotel is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the The Heidelberg Exzellenz Hotel do not have their own air conditioning.
Is it possible to cancel my booking at the The Heidelberg Exzellenz Hotel free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in The Heidelberg Exzellenz Hotel?
You can pay at the hotel with the following means of payment:
- American Express
- Mastercard
- Visa
- Billing to corporate account possible
- Electronic cash
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..