Hotel Pan Pacific Hanoi
City center 3.00 km Train station 5.00 km Airport 27.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €184.40 Double room €0.00
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Free for HRS guests in the hotel Pan Pacific Hanoi
- Free garage in or directly by hotel
- Free WiFi
- Parking directly by the hotel
- Free use of an internet terminal
- 1 bottle of mineral water
- Domestic landline phone calls
- Free use of the sauna
Important information
Style of hotel and ambience
At the hotel Pan Pacific Hanoi, an unforgettable stay is guaranteed. The rooms leave enough space to fully unfold and are characterised by elegant interiors. Each accommodation is fully equipped, including free Wi-Fi. In the classy restaurant, the attentive staff serves mainly Asian and international delights. Business travellers will appreciate the excellent meeting facilities. If you need some relaxation, take a dip into the swimming pool.
Location of the hotel
The hotel is situated within walking distance to the Old Quarter with Hoan Kiem Lake and in close vicinity to the International Convention Centre (1 km). At a distance of approx. 25 kilometres, Noi Bai International Airport is located.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 14:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel Pan Pacific Hanoi:
Service & facilities
- Elevator
- Executive/Business floor
- Reception (lobby)
- WiFi with internet access in lobby
- Coach parking space at hotel
- Secure parking
- Security patrolled car park
- Secure parking for bicycles/motorbikes
- Car park is directly by hotel
- Hotel-owned car park
- Garage in hotel
- Video surveillance of hallways
- Smoke detectors
- Video surveillance of entrances
- Video surveillance of hotel lobby
- Sprinkler system
- Security guards
- Fire alarm
- Audible smoke alarm in hallways
- Parking area equipped with lights
- Emergency exits for each floor
- Emergency backup generators
- Hotel complies with country/state/local fire prevention laws
- Guest room doors self-closing
- Audible smoke alarms in guest rooms
- Hotel staff trained in cardiopulmonary resuscitation (CPR)
- Hotel staff trained in first aid
- Hotel auto-linked to fire station (Alarm automatically notifies fire station)
- Hotel has emergency lighting
- Building meets all current local/state/country building codes
- Hallways equipped with fire exstinguishers
- Hotel staff Red Cross certified in CPR
- Smoke detectors in all rooms
- Parking areas patrolled
- Video surveillance recorded 24 hrs a day
- All guest rooms equipped with sprinklers
- Number of doors with spyhole in room: 324
- Number of doors with security lock in room: 324
- Indoor swimming pool:
Open 00:00 - 23:59 - Sauna:
- Fitness room:
- Health and beauty center:
- Beauty parlor:
- Fitness centre:
- Breakfast: 06:00 - 10:00
- Hotel bar
- Selection of Chinese dishes in restaurant and room service
- Wholefood available
- Open-air restaurant/Beer garden, etc.
- Vegetarian food available
- Diabetic food available
- Restaurant(s): 2
06:00 - 22:00
11:00 - 22:00 - Chop sticks
Room facilities
- Easy access for wheelchairs
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 2
- Cable TV
- Satellite TV
- Voicemail
- Telephone on the desk
- TV with international news channel
- TV remote control
- Fax
- DSL/Broadband internet access
- WiFi in all rooms
- Soundproof windows
- Emergency information
- Separate luggage storage
- Room safe
- Bathrobes
- Bathroom with shower
- Desk
- Bathroom with bathtub
- Plan of emergency exits
- Hairdryer
- Make-up mirror
- Minibar
- Centrally controlled air conditioning
- Fridge
- Waterboiler
- Iron + ironing board
- Complimentary slippers provided in room
- Chinese TV channel
- Free tea supplies in room
In-house services
- Medical service
- Shoe-polishing machine
- Laundry service
- Change of towels once a day
- Change of linen once a day
- Baby-Sitting
- Free garage in or directly by hotel
- Free WiFi
- Parking directly by the hotel
- Free use of an internet terminal
- 1 bottle of mineral water
- Domestic landline phone calls
- Free use of the sauna
- Express check-out
- Limousinenservice
- Sightseeing tours
- Classic concierge service
- Porter service:
- Shuttle service to the airport: Price 85,00 USD
- Free daily newspapers
- Hairdresser/Barber
- Business Center
- Pets not allowed
- ATM
- Safety deposit boxes at reception
- Air conditioning in public areas
- Hotel safe
- Local map and destination/city information in Mandarin
- DSL/Broadband internet access in all conference rooms
- Adjoining conference center
- Audiovisual conference equipment
- Number of conference rooms: 8
- Conference facilities for up to 400 people
- WiFi in all conference rooms
Hotel Pan Pacific Hanoi
Hotel Pan Pacific Hanoi: Location and distance
Frequently asked questions about Hotel Pan Pacific Hanoi
Does Hotel Pan Pacific Hanoi offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Pan Pacific Hanoi guests.
Does Hotel Pan Pacific Hanoi offer parking spaces for guests?
Guests of the Hotel Pan Pacific Hanoi can use the following parking options.
- Hotel-owned car park
- Coach parking space at hotel
- Secure parking
- Security patrolled car park
- Secure parking for bicycles/motorbikes
- Parking areas patrolled
- Parking directly by the hotel
Can I have breakfast in Hotel Pan Pacific Hanoi?
Yes in the Hotel Pan Pacific Hanoi you can enjoy the breakfast offer.
What is the average rating of Hotel Pan Pacific Hanoi?
Hotel Pan Pacific Hanoi was rated 8.8 by 3 guests on average.
Which service in the Hotel Pan Pacific Hanoi is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Atmosphere at the hotel were rated particularly well.
What percentage of the guests recommend the Hotel Pan Pacific Hanoi?
100 % of HRS guests recommend the Hotel Pan Pacific Hanoi for their next stay.
How far is the nearest train station?
The next station is 5 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 27 km from the hotel.
What are the advantages of booking the Hotel Pan Pacific Hanoi via HRS?
HRS customers receive the following benefits when they book the Hotel Pan Pacific Hanoi:
- Free garage in or directly by hotel
- Free WiFi
- Parking directly by the hotel
- Free use of an internet terminal
- 1 bottle of mineral water
- Domestic landline phone calls
- Free use of the sauna
Is there a restaurant in the Hotel Pan Pacific Hanoi?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Pan Pacific Hanoi belongs to the barrier-free hotels in Hanoi.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Pan Pacific Hanoi are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Pan Pacific Hanoi free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Pan Pacific Hanoi the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Pan Pacific Hanoi?
You can pay at the hotel with the following means of payment:
- American Express
- Diners Club
- Visa
- Mastercard
- Japan Credit Bureau
- Discover
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..