Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Mercure Hanoi la Gare

8.2

2 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Mercure Hanoi la Gare
Hotel Mercure Hanoi la Gare
Hotel Mercure Hanoi la Gare
Hotel Mercure Hanoi la Gare
Hotel Mercure Hanoi la Gare
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Mercure Hanoi la Gare

  • Free WiFi
  • Free use of an internet terminal
  • Parking directly by the hotel

Important information

Style of hotel and ambience

At the Mercure Hanoi La Gare, you can enjoy all that Hanoi has to offer from the comfort of our 4-star hotel. Conveniently located a 10 minute walk away from the Old Quarter, the hotel is in close proximity to a lot of major historical sites in Hanoi - 5 minutes to a shopping centre and ICE Exhibition Centre, 10 minute walk to the Temple of Literature, 15 minutes to Hoan Kiem Lake, and more. We're also located 200 metres from the Hanoi Railway Station.

Location of the hotel

In the heart of Hanoi the Mercure Hanoi la Gare hotel is located in direct vicinity to the central station from where you have access to regional and long distance destinations like Ho Chi Minh City. The Temple of Literature is found within walking distance and you find numerous bars and restaurants in your neighbourhood. Noi Bai International Airport is 33 kilometres away.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 14:00
Check-Out: 12:00

Accepted payment methods

The following credit cards are accepted by Hotel Mercure Hanoi la Gare:

Mastercard Visa American Express Japan Credit Bureau

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Security guards
  • Video surveillance of hallways
  • Smoke detectors
  • Fire alarm
  • Health and beauty center:
  • Beauty parlor:
  • Fitness centre:
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • Voicemail
  • Fax
  • WiFi in all rooms
  • Bathroom with shower
  • Emergency information
  • Room safe
  • Plan of emergency exits
  • Make-up mirror
  • Hairdryer
  • Centrally controlled air conditioning

In-house services

  • Free WiFi
  • Free use of an internet terminal
  • Parking directly by the hotel
  • Classic concierge service
  • Sightseeing tours
  • Express check-out
  • Porter service:
  • Hairdresser/Barber
  • Business Center
  • Secretarial services
  • Store/Mini supermarket
  • ATM
  • Hotel safe
  • Audiovisual conference equipment
  • Adjoining conference center
  • Number of conference rooms: 1

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Hotel Mercure Hanoi la Gare

Hotel Mercure Hanoi la Gare: Location and distance

City center : 1.00 km - Hanoi

Frequently asked questions about Hotel Mercure Hanoi la Gare

Does Hotel Mercure Hanoi la Gare offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Mercure Hanoi la Gare guests.

Does Hotel Mercure Hanoi la Gare offer parking spaces for guests?

Guests of the Hotel Mercure Hanoi la Gare can use the following parking options.
  • Hotel-owned car park
  • Parking directly by the hotel

Can I have breakfast in Hotel Mercure Hanoi la Gare?

Unfortunately the Hotel Mercure Hanoi la Gare does not offer breakfast for guests.

What is the average rating of Hotel Mercure Hanoi la Gare?

Hotel Mercure Hanoi la Gare was rated 8.2 by 2 guests on average.

Which service in the Hotel Mercure Hanoi la Gare is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Sleep comfort were rated particularly well.

What percentage of the guests recommend the Hotel Mercure Hanoi la Gare?

100 % of HRS guests recommend the Hotel Mercure Hanoi la Gare for their next stay.

What are the advantages of booking the Hotel Mercure Hanoi la Gare via HRS?

HRS customers receive the following benefits when they book the Hotel Mercure Hanoi la Gare:
  • Free WiFi
  • Free use of an internet terminal
  • Parking directly by the hotel
.

Is there a restaurant in the Hotel Mercure Hanoi la Gare?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Mercure Hanoi la Gare belongs to the barrier-free hotels in Hanoi.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Mercure Hanoi la Gare are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Mercure Hanoi la Gare free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Mercure Hanoi la Gare?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • Japan Credit Bureau
  • Diners Club

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.2

2 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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19.02.24

7.9 Good

Positive Friendliness of staff Negative Would be better if breakfast could be better

Chia A.

08.09.22

7.8 Good

Positive The staffs are all very helpful, especially Nhung.