Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Carlton Palace Hotel Dubai


1 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
1/1 Carlton Palace Hotel Dubai
business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
Single room Standard tariff €139.67 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required


Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.


Deposit required


Cancellation not free of charge

Rate description



Your travel dates
. - .Rooms: 0 - Guests:

1 Adult - 1 Single room PlusCircle


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Free for HRS guests in the hotel Carlton Palace Hotel Dubai

  • Free WiFi
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Welcome drink
  • Fruit bowl

Important information

Style of hotel and ambience

The luxurious hotel Metropolitan Palace Dubai provides spacious rooms and suites, each decorated in Arabic or Asian style. All accommodations are fully equipped. The wellness area includes a swimming pool on the roof terrace, sauna, steam room and gym. The hotel Metropolitan Palace Dubai offers its guests different restaurants which offer international cuisine.

Location of the hotel

The Metropolitan Palace Dubai hotel is located near the centre of Deira. A shopping mall is situated a few minutes away from the hotel and several golf courses can easily be reached by car. Also, many bazaars situated in the immediate vicinity of the Metropolitan Palace Dubai hotel are worth a visit.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 14:00
Check-Out: 15:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Carlton Palace Hotel Dubai:

American Express Mastercard Visa

Service & facilities

  • Roof garden
  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Day 40,00 AED
  • Public internet terminal: Price/Hours: 40,00 AED
  • Hotel-owned car park Price/Day 0,00 AED
  • Free parking
  • Hotel-owned car park
  • Video surveillance of hallways
  • Security guards
  • Video surveillance of hotel lobby
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Sprinkler system
  • Fire alarm
  • Video surveillance of entrances
  • Outdoor swimming pool:
    Open 08:00 - 18:00
  • Sauna:
  • Fitness room:
  • Beauty parlor:
  • Fitness centre:
  • Breakfast: 07:00 - 10:00
  • Wholefood available
  • Halal food available
  • Café/Bistro
  • Vegetarian food available
  • Diabetic food available
  • Kosher food available
  • Hotel bar
  • Restaurant(s): 2
    07:00 - 23:59
    17:00 - 02:30

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 2
  • Cable TV
  • Satellite TV
  • Telephone on the desk
  • Telephone by the bed
  • Telephone in the bathroom
  • TV remote control
  • Voicemail
  • TV with international news channel
  • WiFi in all rooms Price/Hour 0,00 AED
  • WiFi in all rooms Price/Day 0,00 AED
  • Fax
  • DSL/Broadband internet access in 50 rooms
  • Separate luggage storage
  • Room safe
  • Desk
  • Make-up mirror
  • Hairdryer
  • Bathrobes
  • Full-length mirror
  • Plan of emergency exits
  • Bathroom with shower
  • Seating area
  • Emergency information
  • Minibar
  • Soundproof windows
  • Bathroom with bathtub
  • Centrally controlled air conditioning
  • Temperature controls:
  • Fridge
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Free WiFi
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Welcome drink
  • Fruit bowl
  • Sightseeing tours
  • Express check-out
  • Classic concierge service
  • Car rental
  • Free daily newspapers
  • Business Center
  • Store/Mini supermarket
  • Evening entertainment
  • Secretarial services
  • Pets not allowed
  • Hairdresser/Barber
  • Ice machine
  • Air conditioning in public areas
  • Changing mat for babies
  • Hotel safe
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • Number of conference rooms: 5
  • Conference facilities for up to 300 people

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Carlton Palace Hotel Dubai

Carlton Palace Hotel Dubai: Location and distance

City center : 4.00 km - Dubai

Frequently asked questions about Carlton Palace Hotel Dubai

Does Carlton Palace Hotel Dubai offer free WLAN in the room?

Free WLAN in the room is available to all Carlton Palace Hotel Dubai guests.

Does Carlton Palace Hotel Dubai offer parking spaces for guests?

Guests of the Carlton Palace Hotel Dubai can use the following parking options.
  • Hotel-owned car park
  • Parking directly by the hotel

Can I have breakfast in Carlton Palace Hotel Dubai?

Yes in the Carlton Palace Hotel Dubai you can enjoy the breakfast offer.

What is the average rating of Carlton Palace Hotel Dubai?

Carlton Palace Hotel Dubai was rated 7.7 by 1 guests on average.

Which service in the Carlton Palace Hotel Dubai is particularly well rated?

Atmosphere at the hotel, Friendliness of the staff and How willing were staff to help? were rated particularly well.

What percentage of the guests recommend the Carlton Palace Hotel Dubai?

100 % of HRS guests recommend the Carlton Palace Hotel Dubai for their next stay.

What are the advantages of booking the Carlton Palace Hotel Dubai via HRS?

HRS customers receive the following benefits when they book the Carlton Palace Hotel Dubai:
  • Free WiFi
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Welcome drink
  • Fruit bowl

Is there a restaurant in the Carlton Palace Hotel Dubai?

The hotel has its own restaurant.

Is the hotel barrier-free?

Carlton Palace Hotel Dubai belongs to the barrier-free hotels in Dubai.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Carlton Palace Hotel Dubai are equipped with their own air conditioning.

Is it possible to cancel my booking at the Carlton Palace Hotel Dubai free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Carlton Palace Hotel Dubai the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Carlton Palace Hotel Dubai?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Mastercard
  • Visa

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews


1 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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