Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Excelsior Hotel Ernst Leading Hotels of the World (Cologne)

9

23 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Excelsior Hotel Ernst Leading Hotels of the World (Cologne)
business tariff details
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This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
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business tariff
€0.00
Single room Standard tariff €278.10 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Excelsior Hotel Ernst Leading Hotels of the World (Cologne)

  • Free WiFi
  • Free use of an internet terminal
  • Free use of the sauna
  • 1 minibar refill
  • Personal daily newspaper for every room

Important information

Style of hotel and ambience

A stylish hotel providing luxurious accommodation. Every room and suite of the “Excelsior Hotel Ernst” is awe-inspiring in its elegance. Two restaurants serve mouth-watering French and East Asian dishes.

Location of the hotel

The hotel is neighboured by Cologne Central Station and the Cathedral.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 15:00
Check-Out: 13:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Excelsior Hotel Ernst Leading Hotels of the World (Cologne):

Mastercard Visa American Express Japan Credit Bureau Billing to corporate account possible Electronic cash

Service & facilities

  • Elevator
  • Reception (lobby)
  • Mobile phone reception
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • WiFi with internet access in lobby Price/Day 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Secure parking
  • Car park is directly by hotel
  • Security patrolled car park
  • Garage in hotel Price/Day 29,00 EUR
  • Parking Price/Day 29,00 EUR
  • Garage is a 1-minute walk away
  • Hotel-owned car park
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Sprinkler system
  • Smoke detectors
  • Fire alarm
  • Automatic emergency wake-up alarm
  • Hotel has emergency lighting
  • All guest rooms equipped with sprinklers
  • Hotel staff trained in first aid
  • Hotel complies with country/state/local fire prevention laws
  • Building meets all current local/state/country building codes
  • Visual alarms for the deaf/hard of hearing in guest rooms
  • Emergency exits for each floor
  • Audible smoke alarm in hallways
  • Parking area equipped with lights
  • Guest rooms accessed by interior entrances
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Hallways equipped with fire exstinguishers
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Smoke detectors in all rooms
  • Audible smoke alarms in guest rooms
  • Hotel stairways ventilated
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Number of doors with spyhole in room: 50
  • Seating
  • Sightseeing tours
  • Sauna:
  • Turkish bath: Price 0,00 EUR
  • Fitness room:
  • Breakfast: 06:30 - 11:00
  • Wholefood available
  • Vegetarian food available
  • Breakfast with Chinese dishes
  • Diabetic food available
  • Halal food available
  • Open-air restaurant/Beer garden, etc.
  • Hotel bar
  • Restaurant(s): 2
    12:00 - 14:00
    18:00 - 22:00
  • Waiter-Service
  • Chop sticks

Room facilities

  • Satellite TV
  • TV remote control
  • Telephone on the desk
  • Telephone by the bed
  • Radio
  • TV with international news channel
  • TV in the bathroom
  • Cable TV
  • Pay TV
  • Internet TV
  • Telephone in the bathroom
  • WiFi in all rooms Price/Hour 0,00 EUR
  • WiFi in all rooms Price/Day 0,00 EUR
  • Fax connection in 3 rooms
  • DSL/Broadband internet access in 134 rooms
  • Bathroom with window
  • Bathroom with bathtub
  • Minibar
  • Windows for opening
  • Make-up mirror
  • Plan of emergency exits
  • Soundproof windows
  • Bathrobes
  • Bathroom with shower
  • Emergency information
  • Full-length mirror
  • Room safe
  • Heated towel rack in bathroom
  • Desk
  • Separate luggage storage
  • Hairdryer
  • Seating area
  • Temperature controls: : 134
  • Waterboiler
  • Closet
  • Bathroom-seat
  • Reading light
  • Aircondition remote control
  • Coat-hook in bathroom
  • Luggage rack
  • Garderobe
  • Chinese TV channel
  • Free tea supplies in room
  • Complimentary slippers provided in room

In-house services

  • Shoe-polishing service
  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Free WiFi
  • Free use of an internet terminal
  • Free use of the sauna
  • 1 minibar refill
  • Personal daily newspaper for every room
  • Classic concierge service
  • Car rental
  • Limousinenservice
  • Sightseeing tours
  • Porter service: Price/piece: 0,00 EUR
  • Free daily newspapers
  • Business Center
  • Secretarial services
  • Large dogs permitted: Price/Day: 30,00 EUR
  • Pets permitted: Price/Day: 30,00 EUR
  • Air conditioning in public areas
  • Hotel safe
  • Safety deposit boxes at reception
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Welcome booklet in Mandarin
  • Information-Service
  • Pharmacy
  • Newspaper
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • Adjoining conference center
  • Number of conference rooms: 12
  • Conference facilities for up to 420 people
  • WiFi in all conference rooms
  • Elevator-service available

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Excelsior Hotel Ernst Leading Hotels of the World (Cologne)

Excelsior Hotel Ernst Leading Hotels of the World (Cologne): Location and distance

Airport : 16.00 km - Cologne Bonn Airport (CGN)

Highway : 1.81 km - Anschluß Köln-Deutz

Frequently asked questions about Excelsior Hotel Ernst Leading Hotels of the...

Does Excelsior Hotel Ernst Leading Hotels of the World offer free WLAN in the room?

Free WLAN in the room is available to all Excelsior Hotel Ernst Leading Hotels of the World guests.

Does Excelsior Hotel Ernst Leading Hotels of the World offer parking spaces for guests?

Guests of the Excelsior Hotel Ernst Leading Hotels of the World can use the following parking options.
  • Hotel-owned car park
  • Secure parking
  • Security patrolled car park

Can I have breakfast in Excelsior Hotel Ernst Leading Hotels of the World?

Yes in the Excelsior Hotel Ernst Leading Hotels of the World you can enjoy the breakfast offer.

What is the average rating of Excelsior Hotel Ernst Leading Hotels of the World?

Excelsior Hotel Ernst Leading Hotels of the World was rated 9 by 23 guests on average.

Which service in the Excelsior Hotel Ernst Leading Hotels of the World is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.

What percentage of the guests recommend the Excelsior Hotel Ernst Leading Hotels of the World?

91.3 % of HRS guests recommend the Excelsior Hotel Ernst Leading Hotels of the World for their next stay.

How far is the nearest airport?

The nearest airport is 16 km from the hotel.

What are the advantages of booking the Excelsior Hotel Ernst Leading Hotels of the World via HRS?

HRS customers receive the following benefits when they book the Excelsior Hotel Ernst Leading Hotels of the World:
  • Free WiFi
  • Free use of an internet terminal
  • Free use of the sauna
  • 1 minibar refill
  • Personal daily newspaper for every room
.

Is there a restaurant in the Excelsior Hotel Ernst Leading Hotels of the World?

The hotel has its own restaurant.

Is the hotel barrier-free?

Excelsior Hotel Ernst Leading Hotels of the World is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Excelsior Hotel Ernst Leading Hotels of the World are equipped with their own air conditioning.

Is it possible to cancel my booking at the Excelsior Hotel Ernst Leading Hotels of the World free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Excelsior Hotel Ernst Leading Hotels of the World the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Excelsior Hotel Ernst Leading Hotels of the World?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • Japan Credit Bureau
  • Diners Club
  • Billing to corporate account possible
  • Electronic cash
  • Travelers' checks

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

9

23 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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