Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Garden Palace Hotel Surabaya

Garden Palace Hotel Surabaya
Garden Palace Hotel Surabaya
Garden Palace Hotel Surabaya
Garden Palace Hotel Surabaya
Garden Palace Hotel Surabaya
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Garden Palace Hotel Surabaya

  • Welcome drink
  • Free WiFi
  • Parking directly by the hotel
  • Personal daily newspaper for every room

Important information

Style of hotel and ambience

With an elegant ambience, your business hotel welcomes you and this stylish charm is also reflected in the modern rooms and suites. Enjoy your daily workout in the fitness room equipped with state-of-the-art equipment and the sauna provides relaxation. The restaurants serve Chinese and international specialties. Well-equipped meeting rooms and a business centre are at your disposal. In the evening, the bar beckons.

Location of the hotel

The Garden Palace Hotel Surabaya is located in the heart of the business and shopping district of the Indonesian city. A sporty diversion is provided by the BMX & Skate park, a complex with a huge shark sculpture, which is suitable for beginners and professionals. At the southern end you will find the submarine museum Kapal Selam

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 14:00
Check-Out: 12:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Garden Palace Hotel Surabaya:

Visa Mastercard

Service & facilities

  • Garden/Park
  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Hotel-owned car park
  • Smoke detectors
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Sprinkler system
  • Fire alarm
  • Hallways equipped with fire exstinguishers
  • Video surveillance recorded 24 hrs a day
  • Beauty parlor:
  • Fitness centre:
  • Breakfast:
  • Hotel bar
  • Open-air restaurant/Beer garden, etc.
  • Café/Bistro
  • Restaurant(s): 3

Room facilities

  • Cable TV
  • Telephone by the bed
  • DSL/Broadband internet access
  • Desk
  • Emergency information
  • Hairdryer
  • Room safe
  • Centrally controlled ventilation
  • Temperature controls:
  • Fridge
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Welcome drink
  • Free WiFi
  • Parking directly by the hotel
  • Personal daily newspaper for every room
  • Classic concierge service
  • Shuttle service to the airport: Price 250,000,00 IDR
  • Free daily newspapers
  • Evening entertainment
  • Business Center
  • Store/Mini supermarket
  • Pets not allowed
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Hotel safe
  • Number of conference rooms: 8
  • Conference facilities for up to 2650 people

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Garden Palace Hotel Surabaya

Garden Palace Hotel Surabaya: Location and distance

City center : 2.00 km - Surabaya

Frequently asked questions about Garden Palace Hotel Surabaya

Does Garden Palace Hotel Surabaya offer free WLAN in the room?

Free WLAN in the room is available to all Garden Palace Hotel Surabaya guests.

Does Garden Palace Hotel Surabaya offer parking spaces for guests?

Guests of the Garden Palace Hotel Surabaya can use the following parking options.
  • Hotel-owned car park
  • Coach parking space at hotel
  • Parking directly by the hotel

Can I have breakfast in Garden Palace Hotel Surabaya?

Yes in the Garden Palace Hotel Surabaya you can enjoy the breakfast offer.

What are the advantages of booking the Garden Palace Hotel Surabaya via HRS?

HRS customers receive the following benefits when they book the Garden Palace Hotel Surabaya:
  • Welcome drink
  • Free WiFi
  • Parking directly by the hotel
  • Personal daily newspaper for every room
.

Is there a restaurant in the Garden Palace Hotel Surabaya?

The hotel has its own restaurant.

Is the hotel barrier-free?

Garden Palace Hotel Surabaya is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Garden Palace Hotel Surabaya are equipped with their own air conditioning.

Is it possible to cancel my booking at the Garden Palace Hotel Surabaya free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Garden Palace Hotel Surabaya the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Garden Palace Hotel Surabaya?

You can pay at the hotel with the following means of payment:
  • Visa
  • Mastercard

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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