Hotel Mercure Surabaya Grand Mirama
City center 4.00 km Train station 4.00 km Airport 12.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.
Carbon
B72.94
kg CO2/night
Water
B458.10
liter/night
Waste
D-1.00
kg/night
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff Double room €0.00
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Important information
Style of hotel and ambience
Mercure Surabaya Grand Mirama is a mid-scale hotel located on the main route through Surabaya, its business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the 4-star hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.
Location of the hotel
This hotel can be found in the heart of the bustling city of Surabaya. From here, you can easily reach famous sites like the Zoo (3 km) and the Heroes Monument (6 km). Juanda International Airport is located 20 kilometres to the south-east.
Reception open
During the week
Not occupied
At weekends
Not occupied
Check-In: 14:00
Check-Out: 12:00
Accepted payment methods
The following credit cards are accepted by Hotel Mercure Surabaya Grand Mirama:
Service & facilities
- Elevator
- Reception (lobby)
- WiFi with internet access in lobby
- Coach parking space at hotel
- Parking with charging facility for electric cars
- Hotel-owned car park
- EV charging station
- Video surveillance of hallways
- Smoke detectors
- Security guards
- Fire alarm
- Childrens playground
- Outdoor swimming pool:
- Fitness room:
- Health and beauty center:
- Fitness centre:
- Hotel bar
- Café/Bistro
- Disco
Room facilities
- Easy access for wheelchairs
- Special facilities for the disabled (visually impaired/deaf)
- Fax
- DSL/Broadband internet access
- WiFi in all rooms
- Bathroom with bathtub
- Plan of emergency exits
- Hairdryer
- Make-up mirror
- Emergency information
- Room safe
- Bathrobes
- Bathroom with shower
- Centrally controlled air conditioning
- Iron + ironing board
In-house services
- Shoe-polishing machine
- Laundry service
- Baby-Sitting
- Express check-out
- Sightseeing tours
- Car rental
- Classic concierge service
- Porter service:
- Free daily newspapers
- Hairdresser/Barber
- Secretarial services
- Business Center
- Store/Mini supermarket
- ATM
- Safety deposit boxes at reception
- Hotel safe
- Adjoining conference center
- Number of conference rooms: 4
- Conference facilities for up to 1200 people
Hotel Mercure Surabaya Grand Mirama
Hotel Mercure Surabaya Grand Mirama: Location and distance
Frequently asked questions about Hotel Mercure Surabaya Grand Mirama
Does Hotel Mercure Surabaya Grand Mirama offer parking spaces for guests?
Guests of the Hotel Mercure Surabaya Grand Mirama can use the following parking options.
- Hotel-owned car park
- Coach parking space at hotel
- Parking with charging facility for electric cars
Can I have breakfast in Hotel Mercure Surabaya Grand Mirama?
Unfortunately the Hotel Mercure Surabaya Grand Mirama does not offer breakfast for guests.
How far is the nearest train station?
The next station is 4 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 12 km from the hotel.
What are the advantages of booking the Hotel Mercure Surabaya Grand Mirama via HRS?
HRS customers receive the following benefits when they book the Hotel Mercure Surabaya Grand Mirama:
Is there a restaurant in the Hotel Mercure Surabaya Grand Mirama?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Hotel Mercure Surabaya Grand Mirama is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Mercure Surabaya Grand Mirama are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Mercure Surabaya Grand Mirama free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Mercure Surabaya Grand Mirama?
You can pay at the hotel with the following means of payment:
- American Express
- Visa
- Japan Credit Bureau
- Mastercard
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..