Hotel NH Muenchen Airport (Oberding)

23.04.24

8.6 Very good

Positive Flexibility of reception helping to adjust my lenth of stay! Comment from the hotel
Dear Guest, thank you very much for your stay at the NH München Airport - We are very pleased to hear that we were able to convince you with our services and help ypu with your requests. Thank you for your kind words and good rating at this point! We look forward to welcoming you again soon! Kindest Regards Your NH Munich Airport Team Negative No

13.03.24

10 Excellent

Negative Overheated. Comment from the hotel
Dear guest, We sincerely apologize if the heating in our hotel felt too warm for your liking. Unfortunately, our central heating system maintains a consistent temperature across all rooms. As we cater to a diverse range of guests, what may seem too hot to you might be too cold for others who request additional warmth. In our pursuit of overall guest satisfaction, we aim for a standard room temperature that aligns with the preferences of the majority. However, we acknowledge that we may not have hit the mark with your ideal temperature. Once again, we apologize for any discomfort you experienced. Thank you for your understanding, and we hope to welcome you back soon. Best regards, Daniel Machado, Front Office Assistant Manager NH München Airport Hotel

13.03.24

8.9 Very good

Positive All services Comment from the hotel
Dear guest, We are delighted to hear that you enjoyed the service at our hotel. Best regards, Daniel Machado, Front Office Assistant Manager NH München Airport Hotel Negative I had to change my key card several times during the 2 nights Comment from the hotel
However, we sincerely apologize for the inconvenience caused by the malfunctioning locks. Rest assured, we are continuously working to enhance our facilities. In fact, this year, we will be replacing the locks with more modern ones, aiming for improved performance. We appreciate your understanding and patience during your stay. If there is anything else we can assist you with, please feel free to reach out. Best regards, Daniel Machado, Front Office Assistant Manager NH München Airport Hotel

12.03.24

9.1 Excellent

Positive Sauna for free and still open late in the evening => makes the difference with other hotels in the area. Early breakfast bag prepared Comment from the hotel
Dear valued guest, Thank you for sharing your feedback with us. We are thrilled to hear that our complimentary sauna and the availability of an early breakfast bag have significantly contributed to your positive experience. It’s wonderful to know that these amenities set us apart from other hotels in the area. We look forward to welcoming you back and continuing to exceed your expectations. Warm regards, Daniel Machado, Front Office Assistant Manager NH München Airport Hotel

01.09.23

1.7 Appealing

Positive Room was not cleaned after 2nd day of stay even no new towel also provided and used towels was also there in room. After inform they came and provided only towel Comment from the hotel
Dear Guest, thank you very much for your stay at the NH Munich Airport - I very much regret that we could not convince you with our cleanliness and I would like to apologize to you, that does not correspond to our standard. The entire team at NH Munich Airport would still be happy to convince you of our services one day in a more impressive manner. Best Regards Your NH Munich Airport Team