Maroma A Belmond Hotel Riviera Maya (Cancún)
City center 5.00 km Airport 18.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff Double room €0.00
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Free for HRS guests in the hotel Maroma A Belmond Hotel Riviera Maya (Cancún)
- Free WiFi
- Bike rental
- 1 bottle of mineral water
- Welcome drink
Important information
Style of hotel and ambience
Set among verdant jungle beside a white, sandy beach, Belmond Maroma Resort & Spa is one of Mexico’s top luxury hotels offering pure escapism with a touch of Mayan magic. Widely recognised as one of the most indulgent Riviera Maya resorts, it’s a true haven of well-being. Here you can start the day with yoga and end with a session in a traditional temazcal sauna. Spend lazy days in ocean and poolside restaurants or stroll through flower-filled gardens where parrots and butterflies perch. Explore some of Mexico’s great heritage sites, dive in mysterious underwater caves or shop till you drop in Cancun.
Location of the hotel
Just 23 miles from Cancun International Airport, yet light years away from the clamor of civilization. Maroma was built with love and ecological conscience on a 500-acre tract of virgin jungle teeming with exotic birds, plants, and animals., Sports and Recreation, Shopping, Spa
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 15:00
Check-Out: 12:00
Accepted payment methods
The following credit cards are accepted by Maroma A Belmond Hotel Riviera Maya (Cancún):
Service & facilities
- Garden/Park
- Reception (lobby)
- WiFi with internet access in lobby
- Secure parking
- Car park is directly by hotel
- Secure parking for bicycles/motorbikes
- Hotel-owned car park
- All guest rooms equipped with sprinklers
- Hallways equipped with fire exstinguishers
- Smoke detectors in all rooms
- Building meets all current local/state/country building codes
- Audible smoke alarms in guest rooms
- Visual alarms for the deaf/hard of hearing in guest rooms
- Outdoor swimming pool:
- Sauna:
- Health and beauty center:
- Fitness centre:
- Breakfast:
- Vegetarian food available
- Hotel bar
Room facilities
- Telephone on the desk
- Telephone by the bed
- WiFi in all rooms Price/Hour 0,00 USD
- WiFi in all rooms Price/Day 0,00 USD
- Bathroom with window
- Bathroom with bathtub
- Minibar
- Windows for opening
- Make-up mirror
- Bathrobes
- Bathroom with shower
- Emergency information
- Room safe
- Desk
- Hairdryer
- Seating area
- Temperature controls: : 63
- Bathroom-seat
- Complimentary slippers provided in room
In-house services
- Shoe-polishing service
- Laundry service
- Baby-Sitting
- Free WiFi
- Bike rental
- 1 bottle of mineral water
- Welcome drink
- Car rental
- Sightseeing tours
- Free daily newspapers
- Hairdresser/Barber
- DVD/Video rental
- Business Center
- Pets permitted:
- Safety deposit boxes at reception
- Audiovisual conference equipment
- Number of conference rooms: 1
- WiFi in all conference rooms
Maroma A Belmond Hotel Riviera Maya (Cancún)
Maroma A Belmond Hotel Riviera Maya (Cancún): Location and distance
Frequently asked questions about Maroma A Belmond Hotel Riviera Maya (Cancún)
Does Maroma A Belmond Hotel Riviera Maya offer free WLAN in the room?
Free WLAN in the room is available to all Maroma A Belmond Hotel Riviera Maya guests.
Does Maroma A Belmond Hotel Riviera Maya offer parking spaces for guests?
Guests of the Maroma A Belmond Hotel Riviera Maya can use the following parking options.
- Hotel-owned car park
- Secure parking
- Secure parking for bicycles/motorbikes
Can I have breakfast in Maroma A Belmond Hotel Riviera Maya?
Yes in the Maroma A Belmond Hotel Riviera Maya you can enjoy the breakfast offer.
How far is the nearest airport?
The nearest airport is 18 km from the hotel.
What are the advantages of booking the Maroma A Belmond Hotel Riviera Maya via HRS?
HRS customers receive the following benefits when they book the Maroma A Belmond Hotel Riviera Maya:
- Free WiFi
- Bike rental
- 1 bottle of mineral water
- Welcome drink
Is there a restaurant in the Maroma A Belmond Hotel Riviera Maya?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Maroma A Belmond Hotel Riviera Maya is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Maroma A Belmond Hotel Riviera Maya are equipped with their own air conditioning.
Is it possible to cancel my booking at the Maroma A Belmond Hotel Riviera Maya free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Maroma A Belmond Hotel Riviera Maya the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Maroma A Belmond Hotel Riviera Maya?
You can pay at the hotel with the following means of payment:
- Mastercard
- Visa
- American Express
- Japan Credit Bureau
- Diners Club
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..