Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Mercure Pontianak City Center

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

B

62.36

kg CO2/night

Water

B

670.52

liter/night

Waste

B

0.54

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Mercure Pontianak City Center
Hotel Mercure Pontianak City Center
Hotel Mercure Pontianak City Center
Hotel Mercure Pontianak City Center
Hotel Mercure Pontianak City Center
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Important information

Style of hotel and ambience

With its spacious 249 rooms in a contemporary and relaxing design, Mercure Pontianak Hotel in West Kalimantan has set a of new standards for services, style and comfort. A perfect location for business and the only Accor hotel on Equator. For business travelers in need of a place for seminars, conferences, weddings and exhibitions than can accommodate up to 600 participants, modern decorated ballroom and smaller meeting rooms with complete audio visual equipment are available.

Location of the hotel

This hotel can be found in the heart of the Pontianak, a bustling city in the west of Borneo. You can reach the Khatulistiwa Golf Course in only 8 kilometres and the international airport of the city can be found 13 kilometres to the south-east.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 14:00
Check-Out: 12:00

Accepted payment methods

The following credit cards are accepted by Hotel Mercure Pontianak City Center:

Mastercard Visa American Express Japan Credit Bureau

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Hotel-owned car park
  • Garage in hotel
  • Security guards
  • Video surveillance of hallways
  • Smoke detectors
  • Fire alarm
  • Outdoor swimming pool:
  • Health and beauty center:
  • Café/Bistro
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Fax
  • DSL/Broadband internet access
  • WiFi in all rooms
  • Bathroom with shower
  • Emergency information
  • Bathroom with bathtub
  • Room safe
  • Plan of emergency exits
  • Hairdryer
  • Centrally controlled air conditioning

In-house services

  • Classic concierge service
  • Sightseeing tours
  • Express check-out
  • Porter service:
  • Business Center
  • Store/Mini supermarket
  • Hotel safe
  • Safety deposit boxes at reception
  • Audiovisual conference equipment
  • Adjoining conference center
  • Number of conference rooms: 9
  • Conference facilities for up to 600 people

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Hotel Mercure Pontianak City Center

Hotel Mercure Pontianak City Center: Location and distance

City center : 3.00 km - Pontianak

Frequently asked questions about Hotel Mercure Pontianak City Center

Does Hotel Mercure Pontianak City Center offer parking spaces for guests?

Guests of the Hotel Mercure Pontianak City Center can use the following parking options.
  • Hotel-owned car park
  • Coach parking space at hotel

Can I have breakfast in Hotel Mercure Pontianak City Center?

Unfortunately the Hotel Mercure Pontianak City Center does not offer breakfast for guests.

What are the advantages of booking the Hotel Mercure Pontianak City Center via HRS?

HRS customers receive the following benefits when they book the Hotel Mercure Pontianak City Center:
.

Is there a restaurant in the Hotel Mercure Pontianak City Center?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Mercure Pontianak City Center is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Mercure Pontianak City Center are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Mercure Pontianak City Center free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Mercure Pontianak City Center?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • Japan Credit Bureau

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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