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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
7.5

1 Evaluations

Show all reviews

City center 2.22 km Train station 0.10 km Airport 8.12 km
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Your HRS offer

HRS price assurance

If you find a better offer, we will refund you the difference.

   

Important information

Style of hotel and ambience

In this hotel you are welcomed in spacious and tastefully furnished rooms where you find everything you need for a pleasant stay. Enjoy international cuisine in the restaurants from where you can enjoy an amazing sunset over the lake! The outdoor pool and the sauna are perfect for your relaxation.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Coach parking space at hotel
  • Restaurant(s) 2
  • Hotel bar
  • Outdoor swimming pool
  • Sauna
  • Whirlpool
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security lock in 0 rooms
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Guest room doors self closing
  • Parking areas patrolled

Room facilities

  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Fax connection
  • Room safe
  • Centrally controlled air conditioning
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Washing machine for guests
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Laundry service
  • Babysitter

Hotel data

Hotel built in 1986, Last complete renovation 2016, Number of floors 8, Total number of rooms 148, Rooms with connecting door 16, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Hotel, Trade fair/conference hotel, child-friendly hotel,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 14:00
Check-Out : 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Mercure Queenstown Resort:

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.)

Hotel Mercure Queenstown Resort

Location and distance

Google Map

City center

2.22 km
Queenstown

Airport

8.12 km
Queenstown International Airport (ZQN)

Train station

0.10 km
NO TRAIN STATION

Highway

0.00 km
HIGHWAY 6

Location of the hotel

At the Mercure Queenstown Resort in the western part of Queenstown, you enjoy a terrific view on the beautiful Lake Wakatipu and the surrounding mountains the Remarkables. Known as an adventure resort, you can enjoy jet boating, rafting, bungee jumping and snowboarding in the region! The Queenstown International Airport is 10 kilometres away.

Frequently asked questions about Hotel Mercure Queenstown Resort

Does Hotel Mercure Queenstown Resort offer free WLAN in the room?
The WLAN in the hotel is chargeable and has the following prices:
  • WLAN with Internet access in lobby
Does Hotel Mercure Queenstown Resort offer parking spaces for guests?
Guests of the Hotel Mercure Queenstown Resort can use the following parking options.
  • Hotel-owned car park
Can I have breakfast in Hotel Mercure Queenstown Resort?
Unfortunately the Hotel Mercure Queenstown Resort does not offer breakfast for guests.
What is the average rating of Hotel Mercure Queenstown Resort?
Hotel Mercure Queenstown Resort was rated 7.5 by 1 guests on average.
Which service in the Hotel Mercure Queenstown Resort is particularly well rated?
Friendliness of the staff, Room configuration and Cleanliness were rated particularly well.
What percentage of the guests recommend the Hotel Mercure Queenstown Resort?
100 % of HRS guests recommend the Hotel Mercure Queenstown Resort for their next stay.
At what time can you check in at the Hotel Mercure Queenstown Resort at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 11:00 clock.
How far is the nearest train station?
The next station is 0.1 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 8.1 km from the hotel.
What are the advantages of booking the Hotel Mercure Queenstown Resort via HRS?
Unfortunately the Hotel Mercure Queenstown Resort does not offer any advantages for HRS guests.
Is there a restaurant in the Hotel Mercure Queenstown Resort?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Mercure Queenstown Resort belongs to the barrier-free hotels in Queenstown.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Mercure Queenstown Resort are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Mercure Queenstown Resort free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Mercure Queenstown Resort?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

7.5

1 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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