Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Motel One Hamburg-Alster

City center 2.00 km Train station 1.00 km Airport 53.84 km
8.4

88 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

A

4.83

kg CO2/night

Water

A

180.00

liter/night

Waste

A

0.29

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Motel One Hamburg-Alster
Motel One Hamburg-Alster
Motel One Hamburg-Alster
Motel One Hamburg-Alster
Motel One Hamburg-Alster
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €101.14 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Motel One Hamburg-Alster

  • Free WiFi

Important information

Style of hotel and ambience

The Motel One Hamburg-Alster is located at the heart of the city and offers stylishly furnished rooms featuring modern luxury. In the trendy One Lounge, you can benefit from free Wi-Fi, make yourself at home in comfortable easy chairs after a long day, and relax with a drink from the bar.

Location of the hotel

Situated in the direct vicinity of the Asklepios Klinik St. Georg hospital and the campus of Hamburg University of Applied Sciences, this hotel is only about a 15-minute walk from the main station. In just a few minutes, you'll reach Lange Reihe, the most well-known street in the St. Georg neighbourhood. This area is home to numerous bars and restaurants and the birthplace of Hans Albers.

Reception open
During the week
Occupied 24 hours a day

At weekends
Occupied 24 hours a day

Check-In: 15:00
Check-Out: 12:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Motel One Hamburg-Alster:

Visa Japan Credit Bureau Mastercard American Express Electronic cash

Service & facilities

  • Garden terrace
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Marked disabled parking space
  • Garage in hotel Price/Day 18,00 EUR
  • Parking Price/Day 18,00 EUR
  • Hotel-owned car park
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Smoke detectors in all rooms
  • Hotel complies with country/state/local fire prevention laws
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hallways equipped with fire exstinguishers
  • Emergency exits for each floor
  • Hotel has emergency lighting
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Guest rooms accessed by interior entrances
  • Guest room doors self-closing
  • Breakfast: 06:00 - 10:00
  • Hotel bar

Room facilities

  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 5
  • Satellite TV
  • TV with international news channel
  • TV remote control
  • WiFi in all rooms Price/Hour 0,00 EUR
  • Windows for opening
  • Hairdryer
  • Full-length mirror
  • Bathroom with shower
  • Soundproof windows
  • Plan of emergency exits
  • Temperature controls: : 460

In-house services

  • Free WiFi
  • Free daily newspapers
  • Pets permitted: Price/Day: 15,00 EUR
  • Air conditioning in public areas

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Motel One Hamburg-Alster

Motel One Hamburg-Alster: Location and distance

City center : 2.00 km - Hamburg

Airport : 53.84 km - Lübeck Blankensee Airport (LBC)

Train station : 1.00 km - Hamburg Hbf

Highway : 2.91 km - A255 - Abzweig Veddel - Anschluß Neue Elbbrücken

Frequently asked questions about Motel One Hamburg-Alster

Does Motel One Hamburg-Alster offer free WLAN in the room?

Free WLAN in the room is available to all Motel One Hamburg-Alster guests.

Does Motel One Hamburg-Alster offer parking spaces for guests?

Guests of the Motel One Hamburg-Alster can use the following parking options.
  • Hotel-owned car park
  • Marked disabled parking space

Can I have breakfast in Motel One Hamburg-Alster?

Yes in the Motel One Hamburg-Alster you can enjoy the breakfast offer.

What is the average rating of Motel One Hamburg-Alster?

Motel One Hamburg-Alster was rated 8.4 by 88 guests on average.

Which service in the Motel One Hamburg-Alster is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.

What percentage of the guests recommend the Motel One Hamburg-Alster?

95.5 % of HRS guests recommend the Motel One Hamburg-Alster for their next stay.

How far is the nearest train station?

The next station is 1 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 53.8 km from the hotel.

What are the advantages of booking the Motel One Hamburg-Alster via HRS?

HRS customers receive the following benefits when they book the Motel One Hamburg-Alster:
  • Free WiFi
.

Is there a restaurant in the Motel One Hamburg-Alster?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Motel One Hamburg-Alster belongs to the barrier-free hotels in Hamburg.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Motel One Hamburg-Alster are equipped with their own air conditioning.

Is it possible to cancel my booking at the Motel One Hamburg-Alster free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Motel One Hamburg-Alster the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Motel One Hamburg-Alster?

You can pay at the hotel with the following means of payment:
  • Visa
  • Japan Credit Bureau
  • Diners Club
  • Mastercard
  • American Express
  • Electronic cash

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.4

88 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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07.06.23

9 Excellent

Positive price / performacies Negative for a beer, it was asked some peenuts and it was payed more than 2 x the Bier price

ROBSON D.

08.09.22

9.4 Excellent

Positive Overall good hotel, no issues, clean & tidy, good atmosphere & welcome staff Negative N/A