Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

52 Evaluations

Show all reviews

City center 4.76 km Train station 5.73 km Airport 8.56 km
1/26 Hotel NH Hamburg Altona
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Your HRS offer

Dbl. from €101.14

HRS price assurance

If you find a better offer, we will refund you the difference.


Free for HRS guests:
  • WiFi in room

Important information

Style of hotel and ambience

At the NH Hamburg Altona, you can enjoy spacious and stylishly furnished rooms featuring warm colours and modern amenities. After a restful night, look forward to a sumptuous breakfast buffet. The wellness area, the roof patio, and the pretty green inner courtyard, are all perfect places to relax.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Car park is directly by hotel
  • Parking for women at hotel
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 15,00 EUR
  • Garage is a 1-minute walk away
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 1 open from 06:00.00 until 23:00.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Sauna Fee 0 EUR
  • Fitness room
  • Health and beauty center open from 00:09.00 until 23:00.00
  • Beauty parlor open from 00:09.00 until 22:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Mobile phone reception
  • WLAN operator swisscom
  • Breakfast from 06:10 o'clock
  • Breakfast for early risers from 04:06 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR Provider Swisscom
  • Easy access for wheelchairs
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone on the desk
  • ISDN connection in 239 rooms
  • Analogue modem connection in 239 rooms
  • Mini-bar
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Temperature controls in 239 rooms
  • Centrally controlled ventilation
  • Individually controlled ventilation in 239 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 239 rooms
  • TV with international news channel
  • Water boiler in room

In-house services

  • Pets permitted
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • Gift vouchers available for Übernachtungen
  • Porter service Cost per item 2,50 EUR
  • Free daily newspapers
  • Business center
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • WLAN in room
  • Room service from 06:00.00 until 23:00.00
  • Limousine service
  • Adaptor for Chinese/US plugs
  • Mandarin log-in instructions for internet
  • Chinese newspaper

Hotel data

Hotel built in 2001, Last partial renovation 2019, Number of floors 7, Total number of rooms 239, Number of single rooms 0, Number of double rooms 239, of which have 2 separate beds 23, of which have a double bed 185, of which are suitable as three-bed rooms 17, Rooms with connecting door 6, Number of junior suites 3, Number of rooms with air conditioning 239, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, child-friendly hotel, Miles & More, No-smoking room 199, Hypoallergenic rooms 2, Children's beds/cots 17, Air Plus Meeting Card, DEHOGA Rating 4 DEHOGA Rating valid until 2019-05-26,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 15:00
Check-Out : 12:00

Free for HRS guests:
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel NH Hamburg Altona:

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.) Electronic cash Travelers' checks

Hotel NH Hamburg Altona

Location and distance

Google Map

City center

4.76 km


8.56 km
Hamburg Airport (HAM)

Train station

5.73 km
Hamburg Hbf


1.50 km
A7 - Hamburg-Bahrenfeld

Location of the hotel

Situated in the middle of Hamburg's central district of Altona, this hotel is close to a commercial area and is about a 20-minute walk from the suburban railway station Hamburg-Bahrenfeld. In the direct vicinity, you have bakeries, fast-food restaurants, cafés, and shopping facilities. You also benefit from good bus connections to Altona Station.

Frequently asked questions about Hotel NH Hamburg Altona

Does Hotel NH Hamburg Altona offer free WLAN in the room?
Free WLAN in the room is available to all Hotel NH Hamburg Altona guests.
Does Hotel NH Hamburg Altona offer parking spaces for guests?
Guests of the Hotel NH Hamburg Altona can use the following parking options.
  • Parking for women at hotel
  • Garage in the hotel Fee per 24 hours 15,00 EUR
  • Garage is a 1-minute walk away
Can I have breakfast in Hotel NH Hamburg Altona?
Yes in the Hotel NH Hamburg Altona you can enjoy the breakfast offer.
What is the average rating of Hotel NH Hamburg Altona?
Hotel NH Hamburg Altona was rated 8.3 by 52 guests on average.
Which service in the Hotel NH Hamburg Altona is particularly well rated?
Cleanliness, The quality of breakfast and Friendliness of the staff were rated particularly well.
What percentage of the guests recommend the Hotel NH Hamburg Altona?
88.5 % of HRS guests recommend the Hotel NH Hamburg Altona for their next stay.
At what time can you check in at the Hotel NH Hamburg Altona at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 5.7 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 8.6 km from the hotel.
What are the advantages of booking the Hotel NH Hamburg Altona via HRS?
HRS customers receive the following benefits when they book the Hotel NH Hamburg Altona:
  • WLAN in room
Is there a restaurant in the Hotel NH Hamburg Altona?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel NH Hamburg Altona belongs to the barrier-free hotels in Hamburg.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel NH Hamburg Altona are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel NH Hamburg Altona free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel NH Hamburg Altona the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel NH Hamburg Altona?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Travelers' checks
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..



52 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

Show moreless

GUTIERREZ J. Business traveler


9.9 Excellent

Positive Too short stay to really evaluate all aspects, but staff was really nice and room comfortable.

Anonymous Business traveler



Negative Really long and complicated to get to the city center with public transport. We waited for hours to be served at the restaurant on a Monday evening even if there was nobody else except us having dinner. I did not like the meal either and it was too expensive but the worse was the time we had to wait...

RODRIGUEZ M. Business traveler


7.4 Good

Positive Breakfast is really good Negative The bed and the short-size blanket