Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Palace Downtown (Dubai)

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Palace Downtown (Dubai)
Hotel Palace Downtown (Dubai)
Hotel Palace Downtown (Dubai)
Hotel Palace Downtown (Dubai)
Hotel Palace Downtown (Dubai)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Palace Downtown (Dubai)

  • Welcome drink
  • Free garage in or directly by hotel
  • Free WiFi
  • Parking directly by the hotel
  • Free use of an internet terminal
  • Personal daily newspaper for every room
  • 1 bottle of mineral water

Important information

Style of hotel and ambience

Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style. Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms. The Hotel have been awarded the prestigious Bureau Veritas Safeguard Label. Partnered with Boecker for highest sanitation protocols to ensure guest safety. Hotel is accredited by Boecker the largest healthcare company in the Middle East with their prestigious Germ Control Assurance Certificate for implementing Boeckers Infection Control Plan. Sensor-based sanitising stations have been installed across the hotel. Fogging guest rooms with ULV SterilOx mist Social distancing measures are in place Hotel offer touchless experiences across check-in checkout and in our restaurants.

Location of the hotel

The Palace The Old Town is ideally located at a short distance from Dubai International Airport, Dubai World Trade Centre, all major business and financial institutions (DIFC), shopping malls and other major tourist and local attractions. It is directly connected with the Souk Al Bahar, facing Burj Dubai the world's tallest tower and just a step away from Dubai Mall the largest Mall in the Middle East.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 15:00
Check-Out: 12:00

Accepted payment methods

The following credit cards are accepted by Hotel Palace Downtown (Dubai):

American Express Visa Mastercard Japan Credit Bureau

Service & facilities

  • Elevator
  • Executive/Business floor
  • WiFi with internet access in lobby
  • Marked disabled parking space
  • Hotel-owned car park
  • Garage in hotel
  • Video surveillance of hotel lobby
  • Automatic emergency wake-up alarm
  • Sprinkler system
  • Security guards
  • Outdoor swimming pool:
  • Sauna:
  • Whirlpool:
  • Health and beauty center:
  • Fitness centre:
  • Hotel bar
  • Café/Bistro

Room facilities

  • Easy access for wheelchairs
  • Special facilities for the disabled (visually impaired/deaf)
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:

In-house services

  • Laundry service
  • Baby-Sitting
  • Welcome drink
  • Free garage in or directly by hotel
  • Free WiFi
  • Parking directly by the hotel
  • Free use of an internet terminal
  • Personal daily newspaper for every room
  • 1 bottle of mineral water
  • Car rental
  • Classic concierge service
  • Porter service:
  • Business Center
  • ATM
  • Safety deposit boxes at reception

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Hotel Palace Downtown (Dubai)

Hotel Palace Downtown (Dubai): Location and distance

Airport : 11.00 km - Dubai International Airport (DXB)

Frequently asked questions about Hotel Palace Downtown (Dubai)

Does Hotel Palace Downtown offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Palace Downtown guests.

Does Hotel Palace Downtown offer parking spaces for guests?

Guests of the Hotel Palace Downtown can use the following parking options.
  • Hotel-owned car park
  • Marked disabled parking space
  • Parking directly by the hotel

Can I have breakfast in Hotel Palace Downtown?

Unfortunately the Hotel Palace Downtown does not offer breakfast for guests.

How far is the nearest airport?

The nearest airport is 11 km from the hotel.

What are the advantages of booking the Hotel Palace Downtown via HRS?

HRS customers receive the following benefits when they book the Hotel Palace Downtown:
  • Welcome drink
  • Free garage in or directly by hotel
  • Free WiFi
  • Parking directly by the hotel
  • Free use of an internet terminal
  • Personal daily newspaper for every room
  • 1 bottle of mineral water
.

Is there a restaurant in the Hotel Palace Downtown?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Palace Downtown belongs to the barrier-free hotels in Dubai.

Are the hotel rooms equipped with air conditioning?

Unfortunately, the hotel rooms in the Hotel Palace Downtown do not have their own air conditioning.

Is it possible to cancel my booking at the Hotel Palace Downtown free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Palace Downtown?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Visa
  • Mastercard
  • Japan Credit Bureau

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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