Hotel Rixos Almaty
City center 3.00 km Train station 5.00 km Airport 12.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €330.75 Double room €0.00
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Free for HRS guests in the hotel Rixos Almaty
- Free WiFi
- Parking directly by the hotel
- Free use of the sauna
- Free use of an internet terminal
- 1 bottle of mineral water
- Free garage in or directly by hotel
Important information
Style of hotel and ambience
Step into the lap of luxury in the hotel Rixos Almaty. The bright rooms offer a perfect mixture of elegance and comfort and include free Wi-Fi. Furthermore, you can book one of the conference rooms and celebrate a successful business transaction in the Atrium Lobby Lounge.
Location of the hotel
Explore Almaty, the largest city of Kazakhstan and situated in the mountainous south of the country. Centrally located, the hotel is only a few metres away from the picturesque St. Nicholas Cathedral with its golden turrets. Almaty International Airport can be found 15 kilometres north of the hotel.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 14:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel Rixos Almaty:
Service & facilities
- Garden/Park
- Elevator
- Reception (lobby)
- Executive/Business floor
- Public internet terminal:
- WiFi with internet access in lobby
- Car park is directly by hotel
- Secure parking
- Hotel-owned car park Price/Day 0,00 KZT
- Car park is 5-minutes walk away
- Garage in hotel
- Hotel-owned car park
- Video surveillance of hallways
- Security guards
- Video surveillance of hotel lobby
- Automatic emergency wake-up alarm
- Smoke detectors
- Sprinkler system
- Fire alarm
- Video surveillance of entrances
- Building meets all current local/state/country building codes
- Parking area equipped with lights
- All guest rooms equipped with sprinklers
- Hotel has emergency lighting
- Video surveillance recorded 24 hrs a day
- Hotel complies with country/state/local fire prevention laws
- Hallways equipped with fire exstinguishers
- Emergency backup generators
- Guest room doors self-closing
- Hotel stairways ventilated
- Hotel staff trained in first aid
- Guest rooms accessed by interior entrances
- Smoke detectors in all rooms
- Audible smoke alarms in guest rooms
- Emergency exits for each floor
- Audible smoke alarm in hallways
- Number of doors with spyhole in room: 237
- Number of doors with security lock in room: 237
- Indoor swimming pool:
Open 06:00 - 00:00 - Sauna:
- Turkish bath:
- Fitness room:
- Health and beauty center: 06:00 - 12:00
- Fitness centre:
- Breakfast: 06:30 - 10:30
- Breakfast for early risers: 04:00 - 06:00
- Halal food available
- Vegetarian food available
- Open-air restaurant/Beer garden, etc.
- Hotel bar
- Restaurant(s): 1
06:30 - 23:00
00:00 - 00:00
Room facilities
- Wheelchair users can check door widths at reception
- Special facilities for the disabled (visually impaired/deaf)
- Easy access for wheelchairs
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 2
- Cable TV
- Telephone on the desk
- Telephone by the bed
- Telephone in the bathroom
- TV remote control
- TV with international news channel
- WiFi in all rooms
- Room safe
- Desk
- Make-up mirror
- Hairdryer
- Bathrobes
- Full-length mirror
- Windows for opening
- Plan of emergency exits
- Bathroom with shower
- Bathroom with window
- Emergency information
- Minibar
- Soundproof windows
- Bathroom with bathtub
- Centrally controlled air conditioning
- Centrally controlled ventilation
- Temperature controls: : 237
- Individually controlled ventilation: : 237
- Kitchenette in 17 rooms
- Fridge in 17 rooms
In-house services
- Shoe-polishing service
- Laundry service
- Shoe-polishing machine
- Change of towels once a day
- Change of linen once a day
- Free WiFi
- Parking directly by the hotel
- Free use of the sauna
- Free use of an internet terminal
- 1 bottle of mineral water
- Free garage in or directly by hotel
- Limousinenservice
- Check-out terminal
- Sightseeing tours
- Express check-out
- Car rental
- Classic concierge service
- Porter service:
- Business Center
- Evening entertainment
- Secretarial services
- Pets not allowed
- Hairdresser/Barber
- Air conditioning in public areas
- Hotel safe
- ATM
- Audiovisual conference equipment
- ISDN internet access in all conference rooms
- Number of conference rooms: 6
- Conference facilities for up to 1500 people
- WiFi in all conference rooms
Hotel Rixos Almaty
Hotel Rixos Almaty: Location and distance
Frequently asked questions about Hotel Rixos Almaty
Does Hotel Rixos Almaty offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Rixos Almaty guests.
Does Hotel Rixos Almaty offer parking spaces for guests?
Guests of the Hotel Rixos Almaty can use the following parking options.
- Hotel-owned car park
- Secure parking
- Car park is 5-minutes walk away
- Parking directly by the hotel
Can I have breakfast in Hotel Rixos Almaty?
Yes in the Hotel Rixos Almaty you can enjoy the breakfast offer.
How far is the nearest train station?
The next station is 5 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 12 km from the hotel.
What are the advantages of booking the Hotel Rixos Almaty via HRS?
HRS customers receive the following benefits when they book the Hotel Rixos Almaty:
- Free WiFi
- Parking directly by the hotel
- Free use of the sauna
- Free use of an internet terminal
- 1 bottle of mineral water
- Free garage in or directly by hotel
Is there a restaurant in the Hotel Rixos Almaty?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Rixos Almaty belongs to the barrier-free hotels in Almaty.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Rixos Almaty are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Rixos Almaty free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Rixos Almaty the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Rixos Almaty?
You can pay at the hotel with the following means of payment:
- American Express
- Discover
- Diners Club
- Japan Credit Bureau
- Mastercard
- Visa
- (Bank) transfer
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..