Hotel THE FONTENAY (Hamburg)
City center 2.00 km Train station 3.00 km Airport 9.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €440.00 Double room €0.00
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Free for HRS guests in the hotel THE FONTENAY (Hamburg)
- Free WiFi
- 1 minibar refill
- Free use of an internet terminal
- 1 bottle of mineral water
Important information
Style of hotel and ambience
Modern understatement & unique living experience. Large panoramic windows create lavish, bright and airy spaces while private balconies blur the boundaries between inside and outside.
Location of the hotel
On the shores of the Alster lake, in the heart of the city, and within walking distance of the elegant Jungfernstieg boulevard, you'll find THE FONTENAY. A perfect balance between nature and urbanity.
Reception open
During the week
Occupied 24 hours a day
At weekends
Occupied 24 hours a day
Check-In: 15:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel THE FONTENAY (Hamburg):
Service & facilities
- Garden/Park
- Garden terrace
- Mobile phone reception
- Elevator
- Reception (lobby)
- Public internet terminal:
- WiFi with internet access in lobby
- Car park is directly by hotel
- Marked disabled parking space
- Secure parking
- Parking with charging facility for electric cars
- Hotel-owned car park Price/Hour 6,00 EUR
- Hotel-owned car park Price/Day 35,00 EUR
- Garage in hotel Price/Hour 6,00 EUR
- Garage in hotel Price/Day 35,00 EUR
- Parking Price/Hour 6,00 EUR
- Hotel-owned car park
- EV charging station
- Security guards
- Video surveillance of entrances
- Fire alarm
- Video surveillance of hotel lobby
- Smoke detectors
- Video surveillance of hallways
- Sprinkler system
- Smoke detectors in all rooms
- Hotel staff trained in automated external defibrillator usage (AED)
- Guest room doors self-closing
- Parking areas patrolled
- Hotel staff Red Cross certified in CPR
- Hotel has emergency lighting
- Hotel auto-linked to fire station (Alarm automatically notifies fire station)
- Automated external defibrillator on site (AED)
- Hallways equipped with fire exstinguishers
- Emergency backup generators
- Video surveillance recorded 24 hrs a day
- Guest rooms accessed by interior entrances
- Parking area equipped with lights
- Hotel staff trained in first aid
- All guest rooms equipped with sprinklers
- Hotel staff trained in cardiopulmonary resuscitation (CPR)
- Emergency exits for each floor
- Hotel complies with country/state/local fire prevention laws
- Building meets all current local/state/country building codes
- Hotel stairways ventilated
- Number of doors with spyhole in room: 129
- Number of doors with security chain in room: 129
- Outdoor swimming pool:
Open 07:00 - 22:00 - Sauna:
- Turkish bath:
- Fitness room:
- Health and beauty center:
- Beauty parlor:
- Breakfast: 06:30 - 11:30
- Breakfast for early risers: 00:00 - 00:00
- Wholefood available
- Vegetarian food available
- Café/Bistro
- Diabetic food available
- Hotel bar
- Restaurant(s): 2
Room facilities
- Easy access for wheelchairs
- TV with international news channel
- Satellite TV
- Telephone by the bed
- Telephone in the bathroom
- Radio
- Telephone on the desk
- Voicemail
- TV remote control
- WiFi in all rooms
- Seating area
- Room safe
- Make-up mirror
- Windows for opening
- Desk
- Bathrobes
- Separate luggage storage
- Minibar
- Hairdryer
- Full-length mirror
- Heated towel rack in bathroom
- Bathroom with shower
- Centrally controlled ventilation
- Centrally controlled air conditioning
- Temperature controls: : 129
- Ceiling fan: : 129
In-house services
- Shoe-polishing service
- Laundry service
- Baby-Sitting
- Free WiFi
- 1 minibar refill
- Free use of an internet terminal
- 1 bottle of mineral water
- Sightseeing tours
- Limousinenservice
- Classic concierge service
- Porter service:
- Business Center
- Free daily newspapers
- Large dogs permitted: Price/Day: 50,00 EUR
- Hotel safe
- Safety deposit boxes at reception
- Changing mat for babies
- Air conditioning in public areas
- Audiovisual conference equipment
- Number of conference rooms: 4
- Conference facilities for up to 199 people
Hotel THE FONTENAY (Hamburg)
Hotel THE FONTENAY (Hamburg): Location and distance
Frequently asked questions about Hotel THE FONTENAY (Hamburg)
Does Hotel THE FONTENAY offer free WLAN in the room?
Free WLAN in the room is available to all Hotel THE FONTENAY guests.
Does Hotel THE FONTENAY offer parking spaces for guests?
Guests of the Hotel THE FONTENAY can use the following parking options.
- Hotel-owned car park
- Marked disabled parking space
- Secure parking
- Parking with charging facility for electric cars
- Parking areas patrolled
Can I have breakfast in Hotel THE FONTENAY?
Yes in the Hotel THE FONTENAY you can enjoy the breakfast offer.
What is the average rating of Hotel THE FONTENAY?
Hotel THE FONTENAY was rated 9.8 by 4 guests on average.
Which service in the Hotel THE FONTENAY is particularly well rated?
Friendliness of the staff, Atmosphere at the hotel and Room configuration were rated particularly well.
What percentage of the guests recommend the Hotel THE FONTENAY?
100 % of HRS guests recommend the Hotel THE FONTENAY for their next stay.
How far is the nearest train station?
The next station is 3 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 9 km from the hotel.
What are the advantages of booking the Hotel THE FONTENAY via HRS?
HRS customers receive the following benefits when they book the Hotel THE FONTENAY:
- Free WiFi
- 1 minibar refill
- Free use of an internet terminal
- 1 bottle of mineral water
Is there a restaurant in the Hotel THE FONTENAY?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel THE FONTENAY belongs to the barrier-free hotels in Hamburg.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel THE FONTENAY are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel THE FONTENAY free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel THE FONTENAY the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel THE FONTENAY?
You can pay at the hotel with the following means of payment:
- American Express
- Mastercard
- Visa
- Diners Club
- Electronic cash
- Billing to corporate account possible
- (Bank) transfer
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..