Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel appartello smarttime living Hamburg

City center 7.00 km Train station 8.00 km
8.8

66 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel appartello smarttime living Hamburg
Hotel appartello smarttime living Hamburg
Hotel appartello smarttime living Hamburg
Hotel appartello smarttime living Hamburg
Hotel appartello smarttime living Hamburg
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €285.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel appartello smarttime living Hamburg

  • Free WiFi

Important information

Style of hotel and ambience

If you are planning a longer stay in the city, the “appartello smarttime living Hamburg” is the right choice. Make yourself comfortable in the both modern and stylish serviced apartments. Try the latest recipes in your own, fully equipped eat-in kitchen. Afterwards, the fitness centre invites you to work out.

Location of the hotel

This inviting resting place is situated in the green district Hamburg-Alsterdorf in the north of the Hanseatic city. Benefit from easy access to the airport, the business district City Nord and the city centre. For relaxation or sports activities, visit the nature reserve Eppendorfer Moor, Hamburg Stadtpark or the Alster river.

Reception open
During the week
07:00 Uhr - 21:00 Uhr

At weekends
07:00 Uhr - 21:00 Uhr

Check-In: 15:00
Check-Out: 11:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel appartello smarttime living Hamburg:

American Express Visa Mastercard Japan Credit Bureau Billing to corporate account possible Electronic cash

Service & facilities

  • Garden terrace
  • Elevator
  • Mobile phone reception
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • WiFi with internet access in lobby Price/Day 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Parking with charging facility for electric cars
  • Car park is directly by hotel
  • Hotel-owned car park Price/Day 5,00 EUR
  • Garage in hotel Price/Day 12,00 EUR
  • Parking Price/Day 5,00 EUR
  • Hotel-owned car park
  • EV charging station
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Automatic emergency wake-up alarm
  • Fire alarm
  • Audible smoke alarm in hallways
  • Parking area equipped with lights
  • Guest rooms accessed by interior entrances
  • Emergency exits for each floor
  • Automated external defibrillator on site (AED)
  • Hotel complies with country/state/local fire prevention laws
  • Guest room doors self-closing
  • Audible smoke alarms in guest rooms
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Hotel staff trained in first aid
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel has emergency lighting
  • Building meets all current local/state/country building codes
  • Hallways equipped with fire exstinguishers
  • Smoke detectors in all rooms
  • Parking areas patrolled
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Number of doors with spyhole in room: 76
  • Number of doors with security lock in room: 76
  • Fitness room:
  • Breakfast: 07:00 - 11:00

Room facilities

  • Internet TV
  • Cable TV
  • TV with international news channel
  • TV remote control
  • Telephone by the bed
  • WiFi in all rooms Price/Hour 0,00 EUR
  • WiFi in all rooms Price/Day 0,00 EUR
  • Soundproof windows
  • Windows for opening
  • Desk
  • Heated towel rack in bathroom
  • Full-length mirror
  • Hairdryer
  • Make-up mirror
  • Room safe
  • Bathroom with shower
  • Centrally controlled ventilation
  • Temperature controls: : 35
  • Kitchenette in 41 rooms
  • Fridge in 76 rooms
  • Microwave oven in 76 rooms
  • Coffee machine/Tea-maker in 76 rooms

In-house services

  • Washing machine for guests
  • Free WiFi
  • Business Center
  • Pets permitted: Price/Day: 15,00 EUR
  • Vending machine for beverages
  • Hotel safe

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Hotel appartello smarttime living Hamburg

Hotel appartello smarttime living Hamburg: Location and distance

City center : 7.00 km - Jungfernstieg

Train station : 8.00 km - Hamburg Hauptbahnhof

Frequently asked questions about Hotel appartello smarttime living Hamburg

Does Hotel appartello smarttime living Hamburg offer free WLAN in the room?

Free WLAN in the room is available to all Hotel appartello smarttime living Hamburg guests.

Does Hotel appartello smarttime living Hamburg offer parking spaces for guests?

Guests of the Hotel appartello smarttime living Hamburg can use the following parking options.
  • Hotel-owned car park
  • Parking with charging facility for electric cars
  • Parking areas patrolled

Can I have breakfast in Hotel appartello smarttime living Hamburg?

Yes in the Hotel appartello smarttime living Hamburg you can enjoy the breakfast offer.

What is the average rating of Hotel appartello smarttime living Hamburg?

Hotel appartello smarttime living Hamburg was rated 8.8 by 66 guests on average.

Which service in the Hotel appartello smarttime living Hamburg is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.

What percentage of the guests recommend the Hotel appartello smarttime living Hamburg?

92.4 % of HRS guests recommend the Hotel appartello smarttime living Hamburg for their next stay.

How far is the nearest train station?

The next station is 8 km away from the accommodation.

What are the advantages of booking the Hotel appartello smarttime living Hamburg via HRS?

HRS customers receive the following benefits when they book the Hotel appartello smarttime living Hamburg:
  • Free WiFi
.

Is there a restaurant in the Hotel appartello smarttime living Hamburg?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel appartello smarttime living Hamburg is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel appartello smarttime living Hamburg are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel appartello smarttime living Hamburg free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel appartello smarttime living Hamburg?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Visa
  • Mastercard
  • Japan Credit Bureau
  • Billing to corporate account possible
  • Electronic cash

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.8

66 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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18.03.24

7.7 Good

Positive location, complexity, Comment from the hotel
Dear guest, we would like to thank you very much for your review. We are working hard to ensure that our guests lack for nothing. Please contact us directly if something is not right so that we can improve it. We would be very happy to welcome you back soon. With best regards from Hamburg Your Appartello Team / Steven Grund
Negative bad smell from sewer drain

Riesop J.

18.03.24

8.4 Very good

Positive I really appreciated the small kitchen. Comment from the hotel
Dear guest, we would like to thank you very much for your review. We are working hard to ensure that our guests lack for nothing. Please contact us directly if something is not right so that we can improve it. We would be very happy to welcome you back soon. With best regards from Hamburg Your Appartello Team / Steven Grund
Negative I wished to have Dishwashing liquid and a sponge, as well as another wash basin in kitchen.

Umashankar A.

07.03.24

9.9 Excellent

Negative I did not get any snack or complimenary water bottle which is normally in my room. Comment from the hotel
Dear Mrs. Umashankar, Thank you very much for the great review of our hotel! We are delighted that you enjoyed your stay with us and are very pleased with your feedback. We will take your concern regarding the complementary treatment into consideration, sometimes it does not appear in the system that you are a VIP guest, and we are sure that that was the reason. We are looking forward to welcoming you back at any time. Yours sincerely, Hassan Moussa

Powell J.

28.01.24

9.6 Excellent

Positive Staff is extremely friendly and helpful. Especially receptionist Hassan goes above & beyond in trying to make your guests feel at home. Comment from the hotel
Dear Mrs Powell, Thank you very much for your great review! We are pleased to hear that our staff were friendly and we are happy to pass on your personal compliment to Hassan. We hope to welcome you back soon! Kind regards from Hamburg, Your Appartello Team / Steven Grund

21.12.23

8.4 Very good

Positive Location and flexibility of Staff on site. Comment from the hotel
Thank you for your positive review! We're glad to hear that you found our location convenient and our staff flexible. If you have any other suggestions or feedback, please let us know. We appreciate your support! With best regards from Hamburg, Your Appartello Team / Steven Grund.