Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Best Western Premier Alsterkrug (Hamburg)

City center 7.00 km Train station 7.00 km
8.6

12 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Best Western Premier Alsterkrug (Hamburg)
Hotel Best Western Premier Alsterkrug (Hamburg)
Hotel Best Western Premier Alsterkrug (Hamburg)
Hotel Best Western Premier Alsterkrug (Hamburg)
Hotel Best Western Premier Alsterkrug (Hamburg)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €174.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Best Western Premier Alsterkrug (Hamburg)

  • Free WiFi
  • Free use of the sauna

Important information

Style of hotel and ambience

As a family-run private hotel, the Best Western Premier Alsterkrug Hotel places great value on individuality and first-class service.

Location of the hotel

The Best Western Premier Alsterkrug Hotel is located in the green area of Alsterdorf nearby the airport of Hamburg.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 15:00
Check-Out: 11:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Best Western Premier Alsterkrug (Hamburg):

American Express Mastercard Visa Billing to corporate account possible Electronic cash

Service & facilities

  • Garden terrace
  • Garden/Park
  • Elevator
  • Reception (lobby)
  • Mobile phone reception
  • Executive/Business floor
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Car park is directly by hotel
  • Coach parking space at hotel
  • Parking with charging facility for electric cars
  • Hotel-owned car park Price/Day 7,00 EUR
  • Garage in hotel Price/Day 17,00 EUR
  • Parking Price/Day 7,00 EUR
  • Hotel-owned car park
  • EV charging station
  • Video surveillance of hotel lobby
  • Automatic emergency wake-up alarm
  • Smoke detectors
  • Fire alarm
  • Video surveillance of entrances
  • Building meets all current local/state/country building codes
  • Parking area equipped with lights
  • Hotel has emergency lighting
  • Video surveillance recorded 24 hrs a day
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel complies with country/state/local fire prevention laws
  • Hallways equipped with fire exstinguishers
  • Emergency backup generators
  • Guest room doors self-closing
  • Hotel stairways ventilated
  • Hotel staff trained in first aid
  • Guest rooms accessed by interior entrances
  • Smoke detectors in all rooms
  • Emergency exits for each floor
  • Number of doors with spyhole in room: 106
  • Number of doors with security lock in room: 106
  • Sauna: Price 0,00 EUR
  • Turkish bath: Price 0,00 EUR
  • Breakfast: 06:30 - 10:30
  • Wholefood available
  • Café/Bistro
  • Vegetarian food available
  • Open-air restaurant/Beer garden, etc.
  • Hotel bar
  • Restaurant(s): 3
    12:00 - 23:00

Room facilities

  • Satellite TV
  • Telephone on the desk
  • Telephone by the bed
  • TV remote control
  • Radio
  • TV with international news channel
  • WiFi in all rooms Price/Hour 0,00 EUR
  • Analogue modem connection in 106 rooms
  • Separate luggage storage
  • Room safe
  • Desk
  • Make-up mirror
  • Hairdryer
  • Bathrobes
  • Full-length mirror
  • Windows for opening
  • Heated towel rack in bathroom
  • Plan of emergency exits
  • Bathroom with shower
  • Emergency information
  • Minibar
  • Seating area
  • Soundproof windows
  • Bathroom with bathtub
  • Centrally controlled ventilation
  • Temperature controls: : 83
  • Iron + ironing board in 10 rooms
  • Coffee machine/Tea-maker in 106 rooms
  • Free tea supplies in room

In-house services

  • Shoe-polishing service
  • Medical service
  • Laundry service
  • Shoe-polishing machine
  • Room-Service: 00:00 - 00:00
  • Baby-Sitting Price/Hours: 25,00 EUR
  • Free WiFi
  • Free use of the sauna
  • Limousinenservice
  • Check-out terminal
  • Sightseeing tours
  • Express check-out
  • Car rental
  • Porter service: Price/piece: 0,00 EUR
  • Secretarial services
  • Large dogs permitted: Price/Day: 15,00 EUR
  • Pets permitted: Price/Day: 15,00 EUR
  • Air conditioning in public areas
  • Changing mat for babies
  • Hotel safe
  • Adaptor for Chinese/US plugs
  • Audiovisual conference equipment
  • ISDN internet access in all conference rooms
  • WiFi in all conference rooms Price/Hour 0,00 EUR
  • Number of conference rooms: 6
  • Conference facilities for up to 139 people

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Hotel Best Western Premier Alsterkrug (Hamburg)

Hotel Best Western Premier Alsterkrug (Hamburg): Location and distance

City center : 7.00 km - Hamburg

Train station : 7.00 km - Hamburg Hbf

Highway : 5.44 km - A7 - Hamburg-Stellingen

Frequently asked questions about Hotel Best Western Premier Alsterkrug (Hamburg)

Does Hotel Best Western Premier Alsterkrug offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Best Western Premier Alsterkrug guests.

Does Hotel Best Western Premier Alsterkrug offer parking spaces for guests?

Guests of the Hotel Best Western Premier Alsterkrug can use the following parking options.
  • Hotel-owned car park
  • Coach parking space at hotel
  • Parking with charging facility for electric cars

Can I have breakfast in Hotel Best Western Premier Alsterkrug?

Yes in the Hotel Best Western Premier Alsterkrug you can enjoy the breakfast offer.

What is the average rating of Hotel Best Western Premier Alsterkrug?

Hotel Best Western Premier Alsterkrug was rated 8.6 by 12 guests on average.

Which service in the Hotel Best Western Premier Alsterkrug is particularly well rated?

Size of room, Cleanliness and Sanitary equipment were rated particularly well.

What percentage of the guests recommend the Hotel Best Western Premier Alsterkrug?

91.7 % of HRS guests recommend the Hotel Best Western Premier Alsterkrug for their next stay.

How far is the nearest train station?

The next station is 7 km away from the accommodation.

What are the advantages of booking the Hotel Best Western Premier Alsterkrug via HRS?

HRS customers receive the following benefits when they book the Hotel Best Western Premier Alsterkrug:
  • Free WiFi
  • Free use of the sauna
.

Is there a restaurant in the Hotel Best Western Premier Alsterkrug?

The hotel has its own restaurant.

Is the hotel barrier-free?

Hotel Best Western Premier Alsterkrug is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Best Western Premier Alsterkrug are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Best Western Premier Alsterkrug free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Hotel Best Western Premier Alsterkrug the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Hotel Best Western Premier Alsterkrug?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Mastercard
  • Visa
  • Billing to corporate account possible
  • Electronic cash

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.6

12 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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17.11.23

7.9 Good

Positive Not noisy and close to airport. Comment from the hotel
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We hope you did have a safe trip home. Sincerely, Your Alsterkrug-team
Negative not modern and cold water for baths in the morning (communicated on front desk).

PICKERING J.

30.06.22

8.7 Very good

Positive More reliable wifi Negative Reliable WiFi